field_job_employment_type

field_job_occupational_field_parents_all

job_organization_name

city

state

<h3>Job Description</h3>
Job Description
At Smith Debnam, our philosophy is simple - to provide the best possible value to our clients. We firmly believe that the key to delivering such a value is equally simple - the people who make it happen. Our professional service team, the attorneys, paralegals, and staff, are therefore our most important assets. We are committed to maintaining an environment that provides professional fulfillment, actively supports professional development, and communicates the value of each person's contributions. 
Smith Debnam has been providing legal services to businesses and individuals in the Carolinas for more than 50 years. We provide employees with an enriching, professional work environment that rewards employee excellence, fosters teamwork, and supports professional development. Our employees also enjoy competitive salaries, quality benefit programs and flexible work hours.
The System Operations Analyst will report to the Business Systems Manager in supporting the operations of the Consumer Collections Practice Group. They will be responsible for analyzing, supporting, improving and implementing new automation of workflows as well as assisting in related third-party software maintenance, implementation and training. The ideal candidate will thrive in a fast-paced environment and possess a strong analytical mindset and the ability to work collaboratively with other departments to implement adjustments to workflow and third-party software functionality. 
Essential Duties and Responsibilities:
<ul>
<li>Assist the Business Systems Manager with the implementation of new software systems, including planning, testing, and rollout.</li>
<li>Assist in the development and delivery of training programs to enhance users’ skills and knowledge related to process and software use.</li>
<li>Maintain existing merge forms and letters; create new merge forms and letters to eliminate manual creation of documents.</li>
<li>Perform root cause analysis on identified issues within various software platforms used in Consumer Collections, and work with internal team members and software vendors to resolve. </li>
<li>Serve as primary point of contact and manage projects and tasks with assigned third-party software vendors.</li>
<li>Assess and identify opportunities for automation within existing software applications and partner with the Business Systems Manager to design, test, and implement these solutions.</li>
<li>Recommend necessary adjustments to refine workflows to the automation strategy.</li>
<li>Collaborate with IT and other departments to identify technical support resources needs.</li>
<li>Assist with training and operational support of internal users of CM database and other software applications.</li>
</ul>
Knowledge, Skills, and Abilities:
<ul>
<li>Bachelor’s degree in information technology, or similar field, or equivalent experience. </li>
<li>Experience in business process and data analysis to evaluate workflows and recommend improvements. </li>
<li>Excellent analytical and problem-solving skills with strong attention to detail.</li>
<li>Proficient strategic thinking and organizational skills. </li>
<li>Strong interpersonal and communication skills to effectively collaborate with stakeholders and fellow employees. </li>
<li>Flexibility to adapt to changing priorities and business needs. </li>
</ul>
 
The Systems Operations Analyst is an onsite position in our Raleigh, NC office.

System Operations Analyst

<h3>Job Description</h3>
Job Description
Network Architect
Location: New York City, NY (Onsite)
Employment Type: Full-Time
About TURNBRIDGE
TURNBRIDGE delivers precision-driven technical solutions and talent strategies that accelerate business outcomes. We prioritize quality over volume, ensuring fast shortlists, fewer interviews, and start-date assurance for every engagement.
Role Overview
We are seeking a Network Architect to design and maintain advanced IP media networks supporting broadcast workflows. This role involves architecting low-latency multicast environments, implementing automation pipelines, and ensuring end-to-end media integrity across hybrid infrastructures.
Key Responsibilities
<ul>
<li>Architect and maintain low-latency multicast IP networks supporting ST 2110 workflows and PTP-synchronized timing (SMPTE 2059).</li>
<li>Design deterministic routing for uncompressed media flows and ensure QoS alignment across Arista spine and leaf infrastructure.</li>
<li>Deploy and manage Arista EOS systems using CloudVision, MCS, and telemetry integrations.</li>
<li>Engineer and secure edge access using Palo Alto firewalls and F5 load balancers for control and media traffic.</li>
<li>Drive NetDevOps automation — build and maintain IaC pipelines using Arista AVD.</li>
<li>Partner with broadcast engineering and media systems teams to ensure end-to-end media integrity and latency compliance.</li>
<li>Lead architecture reviews, documentation, and mentor network and media engineers.</li>
</ul>
Required Skills &amp; Experience
<ul>
<li>5+ years designing and operating broadcast or live-media IP networks.</li>
<li>Deep knowledge of SMPTE 2110, SMPTE 2059 (PTP), NMOS IS-04/05, multicast (IGMPv3, PIM-SM), and QoS tuning for uncompressed video/audio.</li>
<li>Expertise with Arista Networks hardware and EOS automation frameworks.</li>
<li>Strong background in network security (Palo Alto) and traffic optimization/load balancing (F5 LTM/GTM).</li>
<li>Hands-on experience building NetDevOps automation pipelines (Python, Ansible, Terraform, Git).</li>
<li>Ability to bridge broadcast and IT disciplines — understanding both signal flow and infrastructure code.</li>
<li>Comfortable working in hybrid IP media environments and mentoring technical peers.</li>
</ul>
Preferred Qualifications
<ul>
<li>Experience with SDI-to-IP migration projects.</li>
<li>Familiarity with sFlow or other real-time telemetry systems.</li>
<li>Contributions to open-source or vendor automation frameworks.</li>
<li>Knowledge of AWS, Azure, or cloud broadcasting architectures.</li>
</ul>
Why TURNBRIDGE?
<ul>
<li>Precision-driven hiring process</li>
<li>Fast feedback loops and start-date assurance</li>
<li>Collaborative, growth-focused environment</li>
</ul>

Network Architect

<h3>Job Description</h3>
Job Description
Our job is hope.
Join a purpose-driven community of champions.
Position Purpose: The Business Intelligence &amp; Analytics Manager is responsible for leading and overseeing the development, implementation, and continuous improvement of quality management systems and accreditation processes within the organization. This role ensures that all quality standards and regulatory requirements are met, promoting excellence in client care and organizational performance. This position collaborates with cross-functional teams to drive process improvements, monitor performance metrics, and ensures compliance with accreditation bodies and industry standards.
Job Requirements:
•Bachelor’s Degree in a behavioral health related field, Social Service, or Business •Must possess NiaTX, Lean Six Sigma, or other change management certification •Extensive experience working in quality/performance improvement •Working knowledge of The Joint Commission, DASA/SUPR, DMH, DHS, and/or other regulatorystandards •Must have experience and knowledge of the Joint Commission Survey process •Proven track record of supervisory experience and leading a team of professionals •Experience in training, adult learning, or education •Excellent written and verbal communication skills •Excellent organizational skills •Self-starter with ability to work independently •Proficient in the use of Electronic Health Record software, as well as Microsoft Office Products,particularly Excel •Belief in the mission and vision of Rosecrance
Essential Responsibilities:
1.Work hours prescribed and any additional hours deemed necessary for the responsibilities assigned. 2.Provide direct supervision of coordinator and specialist positions within the department. 3.Implement established Performance Improvement policies and procedures at Rosecrance. 4.Assist in coordinating all Performance Improvement activities at Rosecrance. 5.Coordinate compilation of data, preparation of summary reports and analyzing the same to determinetrends, patterns of care or problems affecting one or more departments, services or programs. 6.Maintain department, services, and program records on pertinent Performance Improvement activitiesand their effect on patient care for Rosecrance. 7.Function as a resource for the preparation of department, service, and program key indicators andevaluation thresholds and other Performance Improvement related information. 8.Conduct staff development training appropriate to educate professional and support staff regardingPerformance Improvement procedures and activities. 9.Coordinate Professional Service Committee activities relating to agenda items, unresolved problems,opportunities to improve patient care, and maintaining meeting minutes and records. 10.Prepare quarterly and annual Performance Improvement Evaluation Reports, external agency reportsand other reports as assigned. 11.Attend relevant performance improvement committees. 12.Create and distribute weekly, monthly, semi-annual and annual reports reflecting areas forimprovement and quality related topics.
Schedule: 8-hour shifts
<ul>
<li>Shift:</li>
<li>Day thru Day</li>
<li>Hybrid schedule available after training period</li>
</ul>
Pay: Based on education, experience and credentials
<ul>
<li>Starting Pay: $120,000
<ul></ul>
</li>
</ul>
<ul></ul>
Work Location: Rosecrance Rockford East– City, ST
<ul>
<li>Onsite: The hiring manager is open to this role being located at the Rosecrance office nearest the selected candidate.</li>
</ul>
Benefits: Rosecrance values its employees and offers a comprehensive benefits package, including:
<ul>
<li>Salary based on education, experience, and credentials</li>
<li>Medical, dental, and vision insurance with multiple plan options to meet your needs</li>
<li>401(k) plan with employer match and discretionary employer contribution</li>
<li>Group Life Insurance including LTD and AD&amp;D</li>
<li>Tuition assistance and licensure/certification reimbursement</li>
<li>Paid Time Off, sick time, bereavement leave</li>
<li>Referral program earning up to $1,000 per hire!</li>
<li>Wellness plan with certain facilities offering an on-site gym</li>
<li>Daily pay available through financial wellness provider: UKG Wallet</li>
</ul>
About Us:
Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care. Join us in our mission to foster lasting recovery and transform lives.
We are committed to providing careers that make a difference in the lives of the people we serve and the people we employ. We do this through the work we do, our core mission and values, our employee resources, and especially through our purpose-driven community of opportunity and hope.
Health and Safety:
Committed to upholding a drug-free environment, we prioritize the safety and well-being of both our employees and those under our care. Our zero-tolerance policy extends to all forms of drug use, including marijuana. As a part of our hiring process, candidates are required to undergo an occupational health screening, further ensuring the safety and security of our workplace community.
Equal Employment Opportunity:
Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position.
Partnerships:
Rosecrance proudly participates in the AARP Employer Pledge Program and is a partner of MSEP (Military Spouse Employment Partnership).

Manager, Business Intelligence & Analytics

<h3>Job Description</h3>
Job DescriptionSummary
<ul>
The Client's R&amp;D Operations Organization is seeking a highly motivated and technically skilled Technical Program Manager (TPM) to lead and oversee data annotation programs that power our cutting-edge AI research initiatives. This role sits at the intersection of program management, data operations, and AI/ML, and will play a pivotal part in ensuring that our data annotation efforts are scalable, high-quality, and aligned with the needs of our research and product teams. You will collaborate closely with researchers, data scientists, ML engineers, and vendor operations to drive the end-to-end lifecycle of large-scale data labeling and curation efforts — from strategy and planning to execution, delivery, and quality evaluation. 
</ul>
Responsibilities
<ul>
<ul>
<li>Program Ownership: Drive large-scale data annotation programs end-to-end, from scoping requirements to delivery and post-mortem analysis. </li>
<li>Cross-Functional Collaboration: Partner with AI Research leadership, AI researchers, data scientists, ML engineers, and product managers to define data needs, success metrics, and annotation guidelines. </li>
<li>Vendor &amp; Workforce Management: Manage external annotation vendors and internal labeling teams, including contract negotiation, SLAs, quality standards, and throughput planning. </li>
<li>Quality &amp; Process: Design and implement robust quality control pipelines, annotation tools, and feedback loops to ensure data quality at scale. </li>
<li>Tooling &amp; Automation: Collaborate with engineering to improve annotation infrastructure, workflows, and data pipelines for efficiency and scalability. </li>
<li>Data Strategy &amp; Governance: Contribute to data governance best practices, including privacy, security, ethics, and compliance in annotation workflows. </li>
<li>Reporting &amp; Metrics: Define and track key program metrics (cost, quality, speed, volume), and regularly communicate progress to stakeholders and leadership. </li>
<li>Internal Adoption: Coordinate internal adoption of agentic AI products by building onboarding processes, workflows, and change management strategies. </li>
<li>Data Quality Leadership: Establish and standardize processes for measuring, monitoring, and improving data quality across datasets and annotation teams. </li>
<li>Customer Engagement: Collaborate with external customers and research partners on evaluation workshops, pilots, and feedback sessions to drive continuous improvement.</li>
</ul>
</ul>
Requirements
<ul>
<ul>
<li>Bachelors or Masters degree in a technical field (e.g. Computer Science, Data Science, Machine Learning, Information Systems) or equivalent practical experience.</li>
<li>7+ years of experience in technical program management, project management, or operations in data-centric or AI/ML environments.</li>
<li>Strong understanding of ML development workflows, data pipelines, and annotation lifecycle.</li>
<li>Experience managing large-scale data labeling or data collection efforts, including working with third-party vendors.</li>
<li>Familiarity with big data platforms (e.g. Apache Spark, Databricks, Hadoop) and data warehousing concepts.</li>
<li>Excellent organizational, problem-solving, and communication skills with the ability to influence cross-functional stakeholders.</li>
<li>Proven track record of driving cross-functional teams to deliver complex technical projects on time and with high quality.</li>
<li>Excellent communication, negotiation and analytical skills, with the ability to document standard operating procedures and processes</li>
<li>Advanced working SQL Knowledge, Ability to build and maintain analytics to track, forecast, and visualize consumption through ad-hoc SQL, reports, and dashboards </li>
<li>Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.</li>
<li>Self-motivated and able to work independently, as well as in a team environment.</li>
<li>Preferred good working knowledge of GPU technology and its applications in generative AI and machine learning.</li>
<li>Familiarity with big data technologies such as Apache Spark, Delta Lake, and MLflow is a plus.</li>
<li>Location is San Francisco, Mountain View or Seattle</li>
</ul>
</ul>
Skills
<ul>
<li>Advanced Project Management</li>
<li>Data Labeling and Annotation</li>
<li>Machine Learning</li>
<li>SQL Query</li>
<li>Technical Program Management</li>
</ul>

Senior Technical Program Manager (AI/ML)

<h3>Job Description</h3>
Job DescriptionBenefits/Perks 
<ul>
<li>Competitive Compensation</li>
<li>Flexible Scheduling</li>
<li>Career Growth Opportunities</li>
</ul>
Job Summary We are seeking a knowledgeable IT Technician to join our team. This is part-time work on a as-needed-basis. As the IT Technician, you will be responsible for ensuring our customers computer systems, networks, and equipment are operating at peak performance. This position will require you to provide computer support around the Tampa/Saint Petersburg area. You will also handle all IT support requests and assist colleagues with their IT needs. Your role is vital to the smooth operation of our company and allowing us to reach our business goals. The ideal candidate has strong technical skills as well as excellent customer service and communication skills. Responsibilities 
<ul>
<li>Maintain computer hardware in working order</li>
<li>Set up customer workstations (computers, printers, routers, etc)</li>
<li>Install and configure software</li>
<li>Train colleagues in best practices in technology and how to use software and equipment</li>
<li>Assess security risks and ensure the security of networks and computer systems</li>
<li>Maintain optimized local network</li>
</ul>
Qualifications 
<ul>
<li>A bachelors degree in Computer Science or a related field is preferred</li>
<li>Previous experience as an IT Technician or an IT Certification is preferred</li>
<li>Strong troubleshooting and analytical skills</li>
<li>Ability to work well as part of a team</li>
<li>Strong written and verbal communication skills</li>
<li>Understanding of data privacy and security</li>
</ul>

IT Technician (Computer Repair)

<h3>Job Description</h3>
Job DescriptionWaabi, founded by AI pioneer and visionary Raquel Urtasun, is an AI company building the next generation of self-driving technology. With a world class team and an innovative approach that unleashes the power of AI to “drive” safely in the real world, Waabi is bringing the promise of self-driving closer to commercialization than ever before. Waabi is backed by best-in-class investors across the technology, logistics and the Canadian innovation ecosystem. With offices in Toronto, San Francisco, Dallas, and Pittsburgh, Waabi is growing quickly and looking for diverse, innovative and collaborative candidates who want to impact the world in a positive way. To learn more visit: <a href="http://www.waabi.ai" target="_blank">www.waabi.ai</a> The Behaviors team at Waabi develops cutting-edge simulation agents and scenario generation algorithms for Waabi World, our simulation platform. As a Senior/Staff Software Engineer on our Behaviors team, you will create the next generation of simulation software for autonomous driving. You will work closely with our multidisciplinary team of research scientists and software engineers to build innovative, practical, and scalable solutions to challenging problems as part of our next-generation self-driving solution. You will...- Architect and implement the next generation of our scenario framework, evolving it to support scenario generation at scale for Waabi World and Mixed Reality Testing.- Design clean, intuitive APIs that empower researchers, autonomy developers, and systems engineers across Waabi to author and generate scenarios easily and efficiently.- Build robust systems in Python and Rust that balance flexibility, performance, and maintainability.- Collaborate with researchers to productionize cutting-edge research into robust, scalable systems.- Champion engineering excellence and contribute to the technical direction of the team. Qualifications:- Strong software engineering fundamentals with proven experience architecting and refactoring complex production systems.- Demonstrated excellence in API design, particularly for developer-facing tools and frameworks.- Passion for software craftsmanship–you care deeply about code quality, API ergonomics, and developer experience. Bonus/nice to have:- Experience in self-driving, traffic simulation, or a related field.- Experience with ML frameworks such as PyTorch, TensorFlow, or Jax.- Experience with imitation learning, reinforcement learning, planning, and/or robotics.- Experience with simulation systems, game engines, or related technologies. The US yearly salary range for this role is: $158,000 - $269,000 USD in addition to competitive perks &amp; benefits. Waabi US Inc.’s yearly salary ranges are determined based on several factors in accordance with the Company’s compensation practices. The salary base range is reflective of the minimum and maximum target for new hire salaries for the position across all US locations.&nbsp;Note: The Company provides additional compensation for employees in this role, including equity incentive awards and an annual performance bonus.Perks/Benefits:- Competitive compensation and equity awards.- Health and Wellness benefits encompassing Medical, Dental and Vision coverage (for full-time employees only).- Unlimited Vacation.- Flexible hours and Work from Home support.- Daily drinks, snacks and catered meals (when in office).- Regularly scheduled team building activities and social events both on-site, off-site &amp; virtually.- As we grow, this list continues to evolve!&nbsp; Waabi is a technology start-up building technologies to transform the way the world moves. Join our talented team to be a part of the future and to make an impact! Waabi is an equal opportunity employer. We celebrate diversity and are committed to creating a supportive, inclusive, and accessible workplace for all our employees. We seek applicants of all backgrounds and identities, across race, color, ethnicity, national origin or ancestry, age, citizenship, religion, sex, sexual orientation, gender identity or expression, military or veteran status, marital status, pregnancy or parental status, caregiver status, disability, or any other characteristic protected by law. We make workplace accommodations for qualified individuals with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process please let our recruiting team know.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Senior / Staff Software Engineer, Scenarios

<h3>Job Description</h3>
Job Description
Senior React Developer
Location: Centennial, CO (Onsite)
Employment Type: Full-Time
About TURNBRIDGE
TURNBRIDGE delivers precision-driven technical solutions and talent strategies that accelerate business outcomes. We prioritize quality over volume, ensuring fast shortlists, fewer interviews, and start-date assurance for every engagement.
Role Overview
We are seeking a Senior React Developer to join our team and contribute to a high-impact digital initiative. This is a hands-on role focused on building high-quality, reusable, and performant user interfaces using React, while collaborating closely with frontend architects, backend engineers, and UX teams.
Key Responsibilities
<ul>
<li>Develop and maintain reusable, performant UI components using React</li>
<li>Implement responsive, accessible user interfaces aligned with design standards</li>
<li>Collaborate with frontend architects to implement architecture patterns and best practices</li>
<li>Integrate frontend components with back-end APIs and services</li>
<li>Participate in code reviews, sprint planning, and agile ceremonies</li>
<li>Optimize applications for performance, scalability, and maintainability</li>
<li>Troubleshoot and resolve frontend defects and performance issues</li>
<li>Contribute to technical documentation and knowledge sharing</li>
</ul>
Required Skills &amp; Experience
<ul>
<li>6–7+ years of hands-on React development experience</li>
<li>Strong proficiency in JavaScript (ES6+), HTML, and CSS</li>
<li>Experience building component-based architectures and shared UI libraries</li>
<li>Experience integrating frontend applications with RESTful and/or GraphQL APIs</li>
<li>Solid understanding of state management (Redux, Context API, or equivalent)</li>
<li>Experience with modern frontend tooling and workflows</li>
<li>Strong attention to detail and commitment to code quality</li>
</ul>
Preferred Qualifications
<ul>
<li>Experience with TypeScript</li>
<li>Familiarity with SSR frameworks (e.g., Next.js)</li>
<li>Experience working in micro-frontend or modular frontend architecture</li>
<li>Knowledge of accessibility (WCAG) and frontend performance optimization</li>
<li>Prior experience in consulting or client-facing roles</li>
</ul>
Why TURNBRIDGE?
<ul>
<li>Precision-driven hiring process</li>
<li>Fast feedback loops and start-date assurance</li>
<li>Collaborative, growth-focused environment</li>
</ul>

Sr React Developer

<h3>Job Description</h3>
Job DescriptionJob Title: IT Programmer Analyst
Location: Houston, TX Shift: Day Shift (Details to be confirmed)
Position Overview
We are seeking an experienced IT Programmer Analyst to perform moderate to complex technical and functional analysis in support of enterprise systems. This role is responsible for monitoring system resources, evaluating business and technical processes, and analyzing historical data trends to support operational efficiency and departmental effectiveness. The ideal candidate will have strong experience with Oracle technologies, integration tools, and enterprise applications.
Key Responsibilities
<ul>
<li>
Conduct moderate to complex analysis of systems, processes, and resource utilization
</li>
<li>
Monitor system performance and identify opportunities for optimization
</li>
<li>
Evaluate existing workflows and recommend technical improvements
</li>
<li>
Analyze and present historical data trends to support decision-making
</li>
<li>
Develop, test, and support integrations and reports for enterprise systems
</li>
<li>
Collaborate with technical teams, business stakeholders, and analysts to implement solutions
</li>
<li>
Ensure compliance with internal IT standards, policies, and procedures
</li>
<li>
Document technical designs, processes, and system changes
</li>
</ul>
Required Technical Skills &amp; ExperienceIntegration &amp; Development Tools
<ul>
<li>
Experience with Oracle Integration Cloud (OIC) development
</li>
<li>
Hands-on knowledge of Eclipse, JDeveloper, Postman, and SoapUI
</li>
</ul>
Reporting &amp; Data
<ul>
<li>
Experience with Oracle BI Publisher and Oracle Transactional Business Intelligence (OTBI)
</li>
<li>
Strong knowledge of SQL and SSIS packages
</li>
</ul>
Functional Knowledge (Required)
<ul>
<li>
Functional understanding of Oracle Financials (FIN)
</li>
<li>
Functional understanding of Oracle Human Capital Management (HCM)
</li>
<li>
Functional understanding of Oracle Supply Chain Management (SCM)
</li>
</ul>
Qualifications
<ul>
<li>
Experience performing system analysis and application support in an enterprise IT environment
</li>
<li>
Strong analytical, troubleshooting, and problem-solving skills
</li>
<li>
Ability to interpret business requirements and translate them into technical solutions
</li>
<li>
Strong communication skills, both written and verbal
</li>
<li>
Ability to work independently while collaborating with cross-functional teams.
</li>
</ul>
For more details reach at <a href="mailto:resumes@navitassols.com" target="_blank">resumes@navitassols.com</a>.
About Navitas Partners, LLC: It is a certified WBENC and one of the fastest-growing Technical / IT staffing firms in the US providing services to numerous clients. We offer the most competitive pay for every position. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.

IT Programmer Analyst - ITPA 26-00564

<h3>Job Description</h3>
Job Description
About O’Hara’s Son Roofing 
Since 1987, O’Hara’s Son Roofing (OSR) has provided new commercial roof construction, commercial roof replacement, commercial leak repair service, and preventative maintenance for commercial roofs. Headquartered in Chicago, IL, our team of 100+ employees is dedicated to providing quality work with a strong focus on safety and communication. 
As of 2026, OSR ranks among the Top 20 Roofing Contractors in the country. We specialize in the installation of numerous styles of roof applications and coatings. Additionally, we provide extensive roof repairs, OSHA-compliant safety items, and renewable energy solutions. 
OSR maintains branches throughout the country, providing timely service and maintenance to our partners in each region of the United States. 
Join Our Dynamic Team and Embrace Our Core Values! 
At O’Hara’s Son Roofing (OSR), we believe in “Putting the Pedal to the Metal,” driving our success forward by continuously improving and never settling for average work. As a family-oriented company, we embrace a "No Jerk Zone," fostering an environment of respect, support, and teamwork at every level. We value self-starters who take pride in their work, go above and beyond for the team, and seize opportunities to shape their future with us. If you share our commitment to doing all the little things well and being our customers' preferred roofing contractor, we invite you to apply. 
Job Description 
As the IT Support Intern, you will support day-to-day IT operations, end-user support, and ongoing technology projects. This role will assist with ticket resolution, device setup, basic troubleshooting, documentation, and IT asset tracking. You will also support integration tasks tied to business changes or acquisitions under the direction of the IT Program Manager. 
Responsibilities 
 
1. End-User Support &amp; Help Desk Assistance:
<ul>
<li>Provide support to employees for common issues related to Windows/macOS, mobile devices, printers, and standard business applications.</li>
<li>Triage incoming requests, gather details, and resolve routine issues; escalate higher-complexity items with clear notes and troubleshooting steps already attempted.</li>
<li>Assist with account and access tasks (as authorized), including password resets, basic MFA support, and access troubleshooting.</li>
<li>Update ticket notes and outcomes to ensure accurate records in the ticketing system.</li>
</ul>
 2. Device Setup, Deployment, and Lifecycle Support:
<ul>
<li>Assist with preparing and deploying laptops, desktops, mobile devices, and peripherals (imaging/enrollment, configuration, packaging, labeling).</li>
<li>Support user onboarding/offboarding tasks (equipment collection/return, basic account checklist execution, documentation updates).</li>
<li>Perform basic maintenance steps such as verifying patch status, confirming backups/sync, and reporting exceptions.</li>
</ul>
 3. Hardware and Software Asset Management:
<ul>
<li>Help maintain hardware inventory records (assignments, returns, spares, warranty information).</li>
<li>Assist with license tracking and software install validation (as directed).</li>
<li>Support procurement workflows by gathering quotes, documenting comparisons, and confirming delivery/asset tagging steps.</li>
</ul>
4. Network &amp; Basic Systems Support:
<ul>
<li>Assist with basic network troubleshooting (Wi-Fi connectivity checks, cable swaps, workstation connectivity verification).</li>
<li>Help validate operational status of common systems (printers, conference room setups, basic connectivity checks).</li>
<li>Document recurring issues and common fixes to reduce repeat tickets.</li>
</ul>
 5. IT Documentation, Governance Support, and Security Basics:
<ul>
<li>Update and create how-to guides, internal knowledge base articles, and checklists (onboarding, common fixes, device setup standards).</li>
<li>Support security hygiene tasks (confirming MFA enrollment steps, reporting suspicious emails, ensuring devices follow baseline practices) under supervision.</li>
<li>Follow Company IT policies and handle sensitive information responsibly.</li>
</ul>
 6. M&amp;A/Integration Support (As Assigned):
<ul>
<li>Assist with structured integration tasks (inventory capture, user/device lists, documentation of site conditions, account/setup checklists). </li>
<li>Support data gathering and progress tracking for IT integration workstreams (status updates, follow-ups, documentation).</li>
</ul>
 7. Cross-Functional Support and Training Assistance:
<ul>
<li>Help coordinate basic training logistics (scheduling, quick reference guides, confirming user readiness).</li>
<li>Provide friendly, patient support to users with varying technical skill levels. </li>
</ul>
 8. Additional Responsibilities:
<ul>
<li>Handle additional responsibilities and projects as assigned by the IT Program Manager.</li>
</ul>
 Requirements 
<ul>
<li>Currently pursuing (or recently completed) a degree/certification in IT, Computer Science, Information Systems, or related field.</li>
<li>Basic familiarity with common IT concepts: Windows/Microsoft 365 fundamentals, endpoints/devices, and networking basics (Wi-Fi, LAN).</li>
<li>Strong communicationand customer service mindset; able to explain steps clearly to non-technical users.</li>
<li>Organized and detail-oriented; able to follow processes and document work consistently.</li>
<li>Ability to handle confidential information appropriately and follow security best practices.</li>
<li>Reliable transportation and ability to work onsite as needed</li>
<li>Excellent organizational, analytical, and problem-solving skills.</li>
<li>Team player attitude is a must.</li>
</ul>
If you embody our core values of continuous improvement, teamwork, attention to detail, and dedication to delivering consistent, quality work, we invite you to join our team at O’Hara’s Son Roofing (OSR). Together, let's strive for excellence and be the preferred roofing contractor for our valued customers. 
What OSR Offers You 
<ul>
<li>Flexible Work Environment</li>
<li>Unlimited PTO + Paid Holidays</li>
<li>Technology Package</li>
<li>Medical Benefits - Partial Contribution:
<ul>
<li>Medical Insurance: Aetna (EPO, PPO, &amp; PPO HSA)</li>
<li>Dental Insurance: Aetna (PPO)</li>
<li>Vision Insurance: Guardian Insurance</li>
</ul>
</li>
<li>Retirement:
<ul>
<li>401k with up to 4% company match - after 1 year of continuous employment and 1000 hours worked</li>
</ul>
</li>
<li>Non-Contributory Benefits - Employer Paid:
<ul>
<li>Life Insurance</li>
<li>Accidental Death &amp; Dismemberment (AD&amp;D)</li>
</ul>
</li>
</ul>
<ul>
<li>Short Term Disability (STD)</li>
<li>Long Term Disability (LTD)</li>
</ul>
<ul>
<li>Quarterly Interactive Employee Events</li>
</ul>
About Our Hiring Process 
We will share all the details on our company during the initial phone call. Maintaining your confidentiality is a priority, so your resume will only be submitted with your approval. We will keep you updated throughout each step of the hiring process. 
Please, complete our online job application and send your resume in PDF format, including a personal email address, and mobile number where we can text or leave voicemails for you during regular business hours (8-5 pm CST). We appreciate your time and consideration of this career opportunity. Please, contact us with any additional questions at <a href="mailto:hiring@oharasson.com" target="_blank">hiring@oharasson.com</a>.
The preceding job description has been designed to indicate the general nature and level of work to be performed. It is not meant to be interpreted as a comprehensive inventory of all duties and responsibilities required of employees assigned to this job. 
O’Hara’s Son Roofing is an Equal Employment Opportunity and E-Verify compliant Employer. Our company is a Drug Free Workplace. Candidates must be authorized to work in the U.S.

IT Support Intern

<h3>Job Description</h3>
Job Description
We are seeking a Director of Engineering (ServiceNow Claims Platform Lead) to own and evolve a mission-critical specialty claims platform built on top of ServiceNow. This role is designed for an engineering leader with deep platform, integration, and data experience, not a traditional ServiceNow administrator. The claims platform is heavily customized and supports high-volume transactional processing, complex workflows, and deep integrations across policy administration, financial systems, and enterprise data platforms. ServiceNow CSM, App Engine, and Integration Hub are used as development and orchestration tools, not out-of-the-box solutions. This is a player/coach role. The Director sets architectural direction, owns technical standards and production outcomes, and remains hands-on with design and code when needed. The role partners closely with product management and business leaders on roadmap and backlog, and leads delivery through a combination of internal engineers and a Software Integrator (SI). A background in financial services is strongly preferred. Prior insurance experience is helpful but not required for candidates
Key Responsibilities:
Platform Architecture &amp; Engineering Ownership
<ul>
<li>Own the end-to-end architecture of a highly customized ServiceNow-based claims platform supporting specialty insurance programs. </li>
<li>Lead the design and evolution of claims data models, workflows, and automation, ensuring scalability, maintainability, and transaction integrity. </li>
<li>Use ServiceNow CSM and App Engine as an extensible platform to implement complex, non-standard claims capabilities. </li>
<li>Establish and enforce engineering standards, customization guidelines, and architectural patterns across the platform.</li>
<li>Make architectural tradeoffs balancing customization, performance, maintainability, and long-term platform health in a regulated environment.</li>
</ul>
Hands-On Engineering Leadership (Player/Coach)
<ul>
<li>Act as a hands-on engineering leader capable of authoring, reviewing, and governing custom ServiceNow code (JavaScript, Script Includes, Business Rules, UI logic).</li>
<li>Lead, mentor, and technically guide internal engineers while governing and directing delivery from the SI.</li>
<li>Review and approve technical designs, ensuring consistency with platform standards and architectural vision.</li>
<li>Drive reuse through shared components, frameworks, and patterns rather than one-off implementations.</li>
</ul>
Integration &amp; Data Platform Leadership
<ul>
<li>Architect and own enterprise integrations using ServiceNow Integration Hub, including custom actions and orchestration flows.</li>
<li>Design and govern both real-time transactional integrations and batch-based data pipelines.</li>
<li>Lead integration with:
<ul>
<li>Policy administration systems</li>
<li>Financial and accounting platforms</li>
<li>Enterprise data warehouse and analytics platforms</li>
</ul>
</li>
<li>Apply strong understanding of enterprise integration patterns, including:
<ul>
<li>Event-driven architectures</li>
<li>Synchronous vs. asynchronous processing</li>
<li>Data consistency and reliability strategies across distributed systems</li>
</ul>
</li>
<li>Ensure integrations meet expectations for transaction integrity, auditability, and operational resilience common in financial services platforms.</li>
</ul>
SDLC, Production Support &amp; Operational Excellence
<ul>
<li>Own the ServiceNow SDLC, including environment strategy, release management, testing, and deployment practices.</li>
<li>Define and operate the production support model for a mission-critical claims platform.</li>
<li>Partner with operations, DevOps, and infrastructure teams on monitoring, incident response, root cause analysis, and continuous improvement.</li>
<li> Ensure platform reliability, availability, performance, and operational readiness at scale.</li>
</ul>
Product &amp; Business Partnership
<ul>
<li>Partner closely with product management and business leaders to define platform roadmap, backlog, and delivery priorities.</li>
<li>Translate business and regulatory requirements into scalable, well-engineered platform solutions.</li>
<li>Serve as the final technical authority for claims platform decisions.</li>
</ul>
Required Qualifications:
<ul>
<li>10+ years of software engineering experience, including hands-on platform or enterprise system development.</li>
<li>Proven experience leading heavily customized ServiceNow environments with extensive scripted solutions.</li>
<li>Demonstrated experience delivering custom-built platforms on top of ServiceNow, using CSM, App Engine, and Integration Hub as implementation tools.</li>
<li>Strong experience designing and operating enterprise integration patterns, including event-driven systems, synchronous APIs, batch data pipelines, and distributed data consistency.</li>
<li>Experience owning platform SDLC, production support, and technical standards.</li>
<li>Strong communication skills and the ability to lead both engineers and integrator teams.</li>
<li>Financial services experience strongly preferred (insurance knowledge not required with strong financial systems background).</li>
</ul>
The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform.

Additional Information:
Full benefit package including medical, dental, life, vision, company paid short/long term disability, 401(k), tuition assistance and more.
The anticipated salary for this position is $120,000 - $180,000 per year, based on qualifications and experience.

Job Posting Disclaimer
Fortegra will never request financial or sensitive information such as your bank account information, social security number, or other non-publicly available information for any purpose during the application and interview process. All official communications from our Talent Acquisition team will come from our email domain address “@fortegra.com”. If you receive a suspicious message, unsolicited job offer or would like to verify the legitimacy of any communication about a position, please contact our Human Resources department at <a href="mailto:HumanResources@fortegra.com" target="_blank">HumanResources@fortegra.com</a>.
Please be aware of job fraud(s) – all correspondence emails regarding your candidacy will come from our Fortegra.com email address. Thank you.

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