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<h3>Job Description</h3>
Job DescriptionDescription:
Who are we?
OKIN Process is a fun, fast-paced environment focused on making operations function better for our clients by providing front and back-office outsourcing solutions. We assist established enterprises to manage and improve their business processes and scaling businesses to accelerate their business growth. We are the partner our clients turn to and trust to help constantly improve business processes and make work better. 
 
Job Description:
Job Type: Part-time/Full-time 
Salary: $16.50 per hour (Opportunity for pay increases after successful probationary period.) Schedule: Day shift, Mid shift*, and Overnight shift available* with openings Monday-Sunday 
Work Location: Hybrid 
*Shift differential available for Mid and Overnight shifts. 
 
Summary:
In your role as a Service Desk Specialist, you are expected to offer quick and helpful technical support related to computer systems. You will address questions about fundamental technical issues and suggest solutions. This position demands a solid understanding of technology and effective communication skills to grasp the problem and convey its resolution. Furthermore, you must be customer-centric and exhibit patience when interacting with difficult clients. 
Requirements:
Duties Include:
<ul>
<li>Serving as the first point of contact for customers seeking technical assistance over the phone </li>
<li>Perform remote troubleshooting through diagnostic techniques and pertinent questions </li>
<li>Determine the best solution based on the issue and details provided by customers </li>
<li>Walk the customer through the problem-solving process </li>
<li>Direct unresolved issues to the next level of support personnel </li>
<li>Provide accurate information on IT products or services </li>
<li>Record events and problems and their resolution in logs </li>
<li>Follow-up and update customer status and information </li>
<li>Pass on any feedback or suggestions by customers to the appropriate internal team </li>
<li>Identify and suggest possible improvements on procedures </li>
<li>Continuously monitor active assignments and proactively address any arising issues. </li>
<li>Contribute to threat hunting efforts by identifying anomalous behaviors, potential threats, and areas for enhanced visibility. </li>
<li>Evaluate the severity and potential impact of identified vulnerabilities on our systems. Provide actionable recommendations for remediation and risk mitigation. </li>
<li>Work closely with IT and operations teams to facilitate timely vulnerability remediation. </li>
</ul>
Qualifications:
<ul>
<li>Ability to work independently and as part of a team in a 24/7 operational setting. </li>
<li>Strong organizational and multitasking skills in a fast-paced environment. </li>
<li>Excellent communication and problem-solving abilities </li>
<li>Proven experience as a help desk technician or other customer support role? </li>
<li>Flexibility for potential schedule adjustments as the team expands </li>
<li>Demonstrated ability of analytical expertise; paying close attention to details while using critical, logical and solution-oriented thinking </li>
<li>Ability to diagnose and resolve basic technical issues? </li>
</ul>
Benefits (Benefits available for full-time employees only):
<ul>
<li>401(k) matching (4%) </li>
<li>Medical Insurance </li>
<li>Dental Insurance </li>
<li>Vision Insurance </li>
<li>Disability Insurance </li>
<li>Life Insurance </li>
<li>Voluntary Benefits </li>
<li>On-Demand Pay </li>
<li>Employee Assistance Program </li>
<li>Employee Discount Schedule </li>
<li>Flexible Spending Account </li>
<li>Life Insurance </li>
<li>Paid Time Off </li>
</ul>
This is a fantastic opportunity to join our company at a time of exciting growth and change. As an early member of our developing team, you'll be instrumental in achieving our next period of expansion. If you possess determination, motivation, and a strong desire to succeed, your achievements at OKIN Process will know no limits! Eager to know more? Become a part of our team!

Service Desk Specialist

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>401(k)</li>
<li>Competitive salary</li>
<li>Dental insurance</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Vision insurance</li>
</ul>
 We are seeking a motivated Junior Project Manager to support the delivery of mid- to large-size commercial construction projects from pre-construction through closeout. This role is ideal for someone with at least 2 years of field or office experience and a strong interest in project management; electrical construction background is a plus. Responsibilities: 
<ul>
<li>Assist in coordinating daily project activities, schedules, and subcontractor workflows</li>
<li>Track RFIs, submittals, change orders, and project documentation</li>
<li>Support procurement and material delivery schedules in collaboration with the project team</li>
<li>Conduct jobsite walks to monitor progress and ensure work aligns with contract documents</li>
<li>Attend project meetings and assist in preparing meeting minutes and reports</li>
<li>Collaborate with field supervisors, vendors, and design teams to resolve issues</li>
</ul>
Requirements: 
<ul>
<li>Minimum 2 years of experience in commercial electrical construction (field or project support)</li>
<li>Experience with mid- to large-size commercial projects preferred</li>
<li>Proficiency with project scheduling tools such as Procore, Primavera P6, or Microsoft Project</li>
<li>Bachelors degree in Construction Management, Engineering, or related field preferred</li>
<li>Familiarity with construction documents, drawings, and specifications</li>
</ul>
Design Hire is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law. Employment Eligibility: If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.

Jr. Construction Project Manager

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Dental insurance</li>
</ul>
 Company Description: We are an end-to-end Renewable Energy provider, offering products to commercial and enterprise clients in EV Charging solutions, Fleet Electrification, Solar Micro-grids, Energy storage and Hydroponic systems. We have been experiencing tremendous growth in all these areas and operate under several government rebate programs that ensure a steady and reliable flow of revenues. Our company handles the entire flow of providing these products and services beginning with Sales, Provisioning, Design and Engineering, Contracting and Construction, Servicing and Maintenance. We are a licensed C-10 contractor and operate construction crews in various areas of CA and soon the rest of the U.S. The Job Overview This role is in-office, Monday - Friday, 9:00 AM to 6:00 PM in Costa Mesa, CA. This is mid to senior level role. We are on the lookout for highly motivated individuals with a background in EVSE/OCPP customer service, coupled with excellent communication skills. As a Technical Support representative, your primary responsibility will be to support and communicate updates with clients. Collaborating closely with sales and engineering teams, you will play a key role in tracking project completion and being the primary point of contact with our clients. This is an exceptional opportunity for individuals eager to immerse themselves in the EV charging and renewable energy industry. Responsibilities 
<ul>
<li>Coordinate scheduling between several service providers and the internal teams shifts to ensure we have 24/7 coverage for our EVOLV Charging platform.</li>
<li>Act as the frontline support for customer inquiries providing timely and effective resolution to tickets and issues. This includes but is not limited to issues related to: Billing, account management, charging accessibility and convenience, or troubleshooting charging hardware and software.</li>
<li>Work with the engineering team to quickly understand our EV charging ecosystem, the industry protocols (OCPP, OCPI, etc.), and how everything affects the serviceability of our products.</li>
<li>Occasionally able to travel into the field to provide hands-on technical support to high-value customers to ensure lasting relationships.</li>
<li>Communicate regularly with Sales, Marketing, Engineering to maintain and understand product features/specifications, and develop quality control standards.</li>
<li>Be the go-to person for understanding the EV charging process and identifying common problems during troubleshooting.</li>
<li>Provide technical guidance and training to support specialists to enhance their troubleshooting skills and product knowledge.</li>
<li>Maintain a deep understanding of the organizations products, services, and technical infrastructure.</li>
<li>Prepare regular reports and dashboards to track key performance indicators (KPIs) such as ticket volume, issue categories, resolution time, customer satisfaction, and the movement in these metrics over various time-periods.</li>
<li>Analyze support data to identify trends, root causes of recurring issues or KPI deviations, areas for improvement, and make recommendations to senior management to drive strategic decision-making.</li>
<li>Act as an escalation point for complex technical issues, providing guidance and assistance to resolve them promptly.</li>
<li>Develop and maintain team technical training plans leveraging industry knowledge and internal company resources and personnel; and support the creation and upkeep of a companywide knowledge resource on the related materials and technologies.</li>
</ul>
Requirements and skills 
<ul>
<li>Bachelors degree in computer science, engineering, a related field, or equivalent experience.</li>
<li>Must have technical/diagnostic ability along with analytical ability to diagnose problems above basics, and basic mechanical skills.</li>
<li>You have 5+ years of customer technical support experience where you solved problems that were technical.</li>
<li>You are flexible. While you have a set schedule there may be times where you need to cover for your team.</li>
<li>Your attention to detail is unmatched. You find details that are often overlooked by co-workers and can use them to solve repetitive problems.</li>
<li>You have a background in EV charging or experience at an existing organization.</li>
</ul>
Zero Impact Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law. #ZR

Technical Support EVSE

<h3>Job Description</h3>
Job Description
About Us: Family-owned and Chicago-based, Reed Construction has been a leader in the industry for over 130 years. We’re seeking an experienced and driven Senior Project Manager (SPM) to lead custom home design/build and commercial projects from pre-construction through closeout. As a key member of the project management team, you’ll be responsible for delivering projects on time, within budget, and to the highest quality standards, while building strong client relationships and ensuring exceptional outcomes. This role requires a blend of technical expertise, leadership, and client service.
Key Responsibilities: (include but are not limited to:
Project Ownership
<ul>
<li>Take full ownership of project outcomes—responsible for scope, schedule, budget, quality, and client satisfaction from preconstruction through closeout.</li>
<li>Lead the development and execution of estimates, schedules, GMPs, and contract documents with accuracy and clarity.</li>
<li>Negotiate and execute contracts and scopes of work with owners, subcontractors, and vendors; ensure alignment with project goals.</li>
<li>Drive financial performance through proactive cost management, forecasting, change order oversight, and timely billing.</li>
<li>Ensure full team alignment by clearly defining roles, responsibilities, and expectations across all phases of the project.</li>
<li>Anticipate risks, identify long-lead items, and implement proactive solutions to maintain project momentum.</li>
</ul>
Team &amp; Field Collaboration
<ul>
<li>Partner closely with field supervision to ensure quality standards, safety compliance, and efficient workflows.</li>
<li>Foster accountability and visibility across the project team; maintain regular, effective communication.</li>
<li>Handle multiple projects concurrently at various stages and locations.</li>
</ul>
Client Service &amp; Business Development
<ul>
<li>Build and maintain strong relationships with clients, architects, consultants, and subcontractors.</li>
<li>Represent Reed at industry events, client meetings, and networking functions.</li>
<li>Collaborate with the Marketing &amp; Sales team on RFP strategies and pursuit efforts.</li>
<li>Identify repeat business and new opportunities through outstanding project execution.</li>
</ul>
Minimum Qualifications: The following qualifications are representative of the knowledge, education, skill, and/or ability that is needed of an individual to perform this job successfully.
<ul>
<li>Bachelor’s degree in Construction Management, Architecture, Engineering, related field or equivalent relevant experience</li>
<li>Minimum 8+ years of project management with experience in custom residential and commercial construction.</li>
<li>Proven ability to lead complex, high-end residential and commercial projects with strong financial outcomes.</li>
<li>Excellent communication, leadership, negotiation, and client presentation skills.</li>
<li>Strong analytical and problem-solving abilities; able to anticipate challenges and drive solutions.</li>
<li>Highly organized, detail-oriented, and responsive.</li>
<li>Proficient in On-Screen Takeoff, Sage/Timberline, and Microsoft Project.</li>
</ul>
What We Offer:
<ul>
<li>The opportunity to lead in a respected firm with a rich legacy and a vibrant future.</li>
<li>A competitive salary and benefits package, reflecting your critical role in our success.</li>
<li>A collaborative environment where every team member is driven to excel.</li>
</ul>
Featured benefits
<ul>
<li>Medical insurance</li>
<li>Vision insurance</li>
<li>Dental insurance</li>
<li>401(k)</li>
<li>Paid parental leave</li>
<li>Paid time off</li>
<li>Disability insurance</li>
<li>Life Insurance</li>
</ul>
Why Join Reed Construction? At Reed Construction, we don’t just build buildings—we build futures. Our culture is grounded in our core values:
<ul>
<li>Strive to Always Improve</li>
<li>Go Above and Beyond</li>
<li>Work as a Team</li>
<li>Communicate Openly and Honestly</li>
</ul>
We invest in our people, offering career growth opportunities, mentorship, comprehensive benefits, 401(k) with company match, paid time off, and the chance to work with a high-performing team that’s shaping the next generation of extraordinary.
Ready to Build What’s Next? If you’re a strategic project leader with a passion for delivering exceptional commercial construction projects, we want to hear from you.
Apply now to join our team and help us build something extraordinary—together.
Reed Construction is proud to be an Equal Employment Opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other basis protected by

Senior Project Manager - Custom Homes

<h3>Job Description</h3>
Requisition ID&nbsp;# 166185&nbsp;
Job Category: Business Operations / Strategy&nbsp;
Job Level: Individual Contributor
Business Unit: Electric Operations
Work Type: Hybrid
Job Location: Chico
Department Overview
The Electric Operations team ensures the delivery of safe and reliable electric service to our customers. Electric Operations is responsible for every aspect of PG&amp;E's electric distribution and transmission operations, including planning, engineering, maintenance and construction, asset management, business planning, restoration and emergency response.
Position Summary
This job is represented by Engineers and Scientists of California (ESC) subject to collective bargaining.
This journey level Project Controls Analyst position provides support to Project Managers on Electric Operations projects with minimal guidance of the Project Manager/PCA Supervisor. If assigned, may perform functions in the Project Support Function, the Central Data Management Function, and/or the Central Financial Analysis Functions.
PG&amp;E is providing the monthly rate range that the company in good faith believes it might pay for this position at the time of the job posting.&nbsp; This compensation range is specific to the locality of the job.&nbsp; The actual hourly rate paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, collective bargaining agreements, and internal equity.&nbsp; This position is subject to collectively bargained hourly wage rates.&nbsp; The monthly rate for this position ranges from $8,279.00 to $11,035.00.&nbsp;
Job Responsibilities
Cost Plan Development and Analysis:
<ul>
<li>Use the cost and schedule plan to determine if project objectives are achievable.</li>
<li>Create, maintain, and update monthly forecast budgets.</li>
<li>Prepare various cost reports and maintain forecast accuracy. Prepare project performance analysis, cost, and schedule status reports. Identify cost and schedule variances from objectives and recommend corrective action.</li>
<li>Assess and report on project performance using established industry standards.</li>
<li>Ensure that responses to project budget, and GRC or FERC cost requests reflect accurate and current project cost information and stakeholders are in concurrence.</li>
<li>Provide regular communication on project cost, schedule and risk status to project team members, stakeholders and public.</li>
<li>Interface with design and planning resources and software systems.</li>
<li>Review and assist in the preparation of Advance Authorizations, Job Estimates and Re-Authorizations and assist PM in routing for approval.</li>
<li>Prepare journal entries and coordinate or process goods receipts in current software system.</li>
<li>Ensure that responses to budget and cost requests reflect correct project cost information and stakeholders are in concurrence.</li>
<li>Input data into various programs and prepare various cost and forecasting reports.</li>
</ul>
Project Documentation &amp; Reporting:
<ul>
<li>Verify that project cost and schedule milestones were/were not attained and provide input to identify future process or business improvements and work with responsible parties to implement.</li>
<li>Manage orders from inception through completion and all required documentation is entered in current software system (Ex: EDMS).</li>
<li>Resolve all open items, ensure compliance requirements are met and settlement rules are entered, and close out order.</li>
<li>Maintain scope change, contingency release, change order, and journal entry logs.</li>
<li>Maintain written and electronic project documentation and records for required aspects of the project: Maintain project files in accordance with established guidelines and requirements (Ex: utilizing the electronic document management system or EDMS).</li>
<li>Document change order requests, project status, key issues, risks and resolution, priority changes and approvals.</li>
<li>Provide Project Manager with monthly report of project costs and/or schedule information including variance analysis according to an agreed upon level of detail and prioritization.</li>
<li>Provide Project Team members with current status report containing schedule and cost information. Comply with Utility Operations Policies, Standards and Guidelines.</li>
<li>Assist PM with Post Job Critique.</li>
</ul>
Central Data Management Functions
<ul>
<li>Quality and Analysis</li>
<li>Prepare various monthly and weekly project management reports and report performance reports to management group including scorecards.</li>
<li>Ensure quality of reports for the department, to report out to stakeholders.</li>
<li>Validate weekly and monthly data sets.</li>
<li>May provide support to project manager(s) as necessary</li>
</ul>
Special Projects
<ul>
<li>Fulfill ad-hoc requests for cost-related data and analysis.</li>
<li>Participate on (or lead) various process improvement initiatives, within Project Management.</li>
</ul>
Central Financial Analysis Functions
<ul>
<li>Project Budget &amp; Cycle Forecast Monitoring/Reporting</li>
<li>Prepare various monthly and weekly project performance reports - budget and cycle forecast reports; and finance status reports, utilizing the financial tracking software (e.g. SAP/BW system and EPM).</li>
<li>Coordinate and work with all stakeholders, on creating new reports, that best measure and support good business decisions, to meet the Year End Annual Budget target.</li>
<li>Coordinate and summarize project cycle forecast variance explanations for the department, to report out to stakeholders.</li>
<li>Ensure that all responses to budget, quarterly cycle requests reflect accurate and current project cost information and stakeholders are in concurrence.</li>
<li>Post and update all the project performance; budget and cycle forecast; and status reports on the Project Management website.</li>
</ul>
Financial and Performance Management
<ul>
<li>Monitor, analyze and report out on the Department’s Forecasting Performance, with weekly performance reports, utilizing the financial tracking tools (e.g. SAP/BW).</li>
<li>Analyze financial results on a monthly basis, providing explanations of significant cost drivers to PM Leadership – reports such as the Green-Red Scorecard and Lessons Learned Reports.</li>
</ul>
Schedule Development and Analysis:
<ul>
<li>In coordination with Project Manager develop project schedule and cash flow/forecast plans with functional department input.</li>
<li>Attend Project and Job kickoff and walk down meetings.</li>
<li>Create, maintain and update schedules.</li>
<li>Document, monitor and communicate project milestones and risks with appropriate stakeholders.</li>
<li>Participate in project status meetings, collect progress data and revise project plan as needed.</li>
<li>Monitor financial progress and maintain Project Manager’s order group. Develop, maintain and control project schedule plans using appropriate software (for ex: SAP Project System, SAP Work Management System, and Primavera P6).</li>
</ul>
Qualifications
Minimum:
<ul>
<li>Bachelor’s Degree or equivalent experience</li>
<li>1 year of experience in electric or gas transmission or distribution business operations area, business planning, accounting, finance, construction management or project management, at PG OR, 2 years of experience in electric or gas transmission and/or distribution business operations area, business planning, accounting, finance, construction management and/or project management, if hired externally</li>
</ul>
Desired:
<ul>
<li>Experience with appropriate software tools, e.g., SAP Work Management, BPC, Planning Orders, BW, P6 (Primavera), MS Excel</li>
<li>Knowledge of Unifier, ProjectWise, and/or HeavyBid</li>
<li>Competency in providing direction, delegating, and removing obstacles to get work done</li>
<li>Competency in interpreting and applying understanding of key financial indicators to make better business decisions</li>
<li>Competency in making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems</li>
<li>Knowledge of mathematics - for example algebra, geometry, trigonometry - as needed to perform at the job level</li>
<li>Ability to apply project management theories, concepts, methods, best practices, and techniques as needed to perform at the job level</li>
<li>Knowledge of project management tools - for example Primavera, PGE work scheduling and management - as needed to perform at the job level</li>
<li>Project Management, Project Controls, or Construction Management experience</li>
<li>Risk Management and Earned Value Analysis experience</li>
<li>Accounting/budgeting knowledge</li>
<li>Forecasting skills</li>
<li>Certified Associate in Project Management (CAPM) or Project Management Professional (PMP) Certification</li>
<li>Willing to travel</li>
<li>Experience with SPSI reporting</li>
</ul>

Project Controls Analyst

<h3>Job Description</h3>
Job Description
We are seeking resumes from experienced professionals who possess strong expertise in Linux environments and SQL database management. The ideal candidate will have the capability to support, maintain, and enhance automation scripts, benefiting from 5 to 8 years of experience in application support. Proficiency in creating and troubleshooting automation scripts (using Python and PowerShell), crafting efficient SQL queries, and performing tasks such as patching support, service resets, performance optimization, and robust backup and recovery operations is essential.
Responsibilities:
<ul>
<li>Maintain and troubleshoot applications and automation developed using Java, hosted on Linux-based servers (including web, application, and database servers).</li>
<li>Develop and maintain automation scripts utilizing Python and PowerShell.</li>
<li>Install and configure software applications.</li>
<li>Monitor system performance and promptly troubleshoot any identified issues.</li>
<li>Conduct application deployments and execute disaster recovery operations.</li>
<li>Create and maintain comprehensive system documentation.</li>
<li>Monitor and analyze system logs to ensure optimal operation.</li>
<li>Coordinate activities with component support teams (e.g., Database, Voice/Data Network, and Storage) to address and resolve issues.</li>
<li>Utilize the organization’s ticketing system to manage incident tickets (e.g., entering, updating, and closing).</li>
<li>Escalate complex issues to appropriate teams and vendors as necessary.</li>
<li>Perform routine housekeeping functions on system infrastructure (such as health checks), monitor Splunk dashboards, and manage email alerts for new issues.</li>
<li>Participate in an on-call rotation to address critical issues as they arise.</li>
</ul>
Core Competencies:
<ul>
<li>5-8 years of relevant application support experience, particularly revolving around technologies such as Java and SQL.</li>
<li>Advanced proficiency in Java programming, SQL database queries, and automation scripting (Python and PowerShell).</li>
<li>Excellent skills in incident management, ticketing protocols, and providing end-user support services.</li>
<li>Strong communication abilities to articulate issues, escalate appropriately, and describe impacts to users and leadership.</li>
<li>Familiarity and proficiency with MS tools for data analysis and reporting purposes.</li>
<li>Competence in interpreting Splunk dashboard data and initiating corrective actions.</li>
<li>Educational qualifications include a Bachelor of Science in Information Technology or a related discipline.</li>
<li>Industry-recognized certifications in Linux, Java, SQL, Python, and PowerShell are highly recommended.</li>
</ul>

Senior Application Support Engineer

<h3>Job Description</h3>
Job DescriptionJob Responsibilities: 
<ul>
<li>Seeking ISO 13485 Auditor with European MDR, but only for Class 1 Medical Devices</li>
<li>Provides timely, detailed reports and photographic evidence.</li>
</ul>
Industry Experience: 
<ul>
<li>Proven experience conducting internal (second-party) audits and supplier audits in compliance with ISO 13485, ISO 9001, FDA 21 CFR Part 820, EU MDR, and GMP standards.</li>
<li>Demonstrated expertise in evaluating both new and existing suppliers for quality system compliance, risk management, and regulatory readiness.</li>
<li>Skilled in performing and reviewing equipment, product, and process validation and verification (V&amp;V) activities in accordance with medical device regulatory expectations.</li>
<li>Strong understanding of quality system documentation, CAPA processes, and audit follow-up to ensure effective closure of nonconformities and continuous improvement. </li>
</ul>
Certifications Required: 
<ul>
<li>Certified ISO 13485:2016 Lead Auditor with comprehensive training in quality management system requirements specific to medical devices.</li>
</ul>
Job type: 1099 contract Project Duration: 2 days per audit. (CURRENT PROJECT) NOTE: in a 1099 Contract, Project duration varies project to project. Shift Hours: 1st Shift (CURRENT PROJECT) NOTE: in a 1099 Contract, duration varies from project to project.

ISO 13485 Certified Auditor- Chicago, IL (1099 Auditor)

<h3>Job Description</h3>
Job Description
The IT Coordinator will provide Technical Support and IT Service operations and functions throughout the organization.
Supervisory Responsibilities:
· Supervise / Monitor 3rd party IT Vendor Agreements and Relationships
Duties/Responsibilities:
· Oversees and facilitates the installation and maintenance of IT systems, hardware, and software.
· Facilitates and oversees the technical support and helpdesk roles, ensuring effective and helpful support is provided to end users.
· Coordinates and schedules large-scale software and hardware installations.
· Ensures IT-related projects and tasks are completed within specifications, on time, and within budget.
· Maintains hardware and software.
· Maintains current knowledge of IT system modifications, development of new software programs or services, and other pertinent changes that may drive needs.
· Provides feedback to product and software development staff when modifications could improve user-friendliness of the programs, applications, and processes.
· Performs other duties as assigned.
Required Skills/Abilities:
· Excellent interpersonal and customer service skills.
· Organized with attention to detail &amp; good note taking skills.
· Strong analytical and problem-solving skills.
· Thorough understanding of old and new technology, software, and hardware.
· Good range of computer software including Microsoft Office Suite, desktop publishing, databases and spreadsheets, and use of the internet.
· Be willing to learn or implement and maintain the following software/hardware:
o Microsoft Server or Other Cloud Servers
o QuickBooks Software (repairs and upgrades)
o Main Office Printers
o Sonicwall
· Have a good understanding of swapping basic parts inside of a laptop (Battery, RAM) &amp; performing basic laptop repairs on both hardware and software.
· Have a good understanding of computer protection &amp; cleanliness (virus protection, CC Cleaner).
· Have a good understanding of how to use and implement remote software (Screen connect, Team Viewer, etc.).
· Ability to patiently explain technical material to less technically proficient users.
· Ability to work independently and as a member of the team.
Education and Experience:
· Bachelor’s degree in Computer Science or other technology related field required.
· At least two years of related experience.
Physical Requirements:
· Prolonged periods of sitting at a desk and working on a computer.
· Must be able to lift 15-20 pounds at times.
· Ability to travel to provide on-site support, as needed.
Company DescriptionHarnessing our Family oriented culture, we strive to provide world-class guest experiences throughout our operations. To learn more about us please visit our website at <a href="http://www.DossaniParadise.com" target="_blank">www.DossaniParadise.com</a>. 
<h3>Company Description</h3>
Harnessing our Family oriented culture, we strive to provide world-class guest experiences throughout our operations. \r\n\r\nTo learn more about us please visit our website at <a href="http://www.DossaniParadise.com" target="_blank">www.DossaniParadise.com</a>.

IT Coordinator

<h3>Job Description</h3>
Job Description
I have a full time IAM/Priviledge Access Management Lead Engineer for one of our top tier global clients in St Paul MN. This role will support privileged access management strategy and lead tech implementations serving as the primary technical architect for PAM initiatives within the organization.
This is 3 days onsite in Austin, TX
$140-$160k + bonus
Responsibilities:
<ul>
<li>Architect enterprise-scale PAM solutions across hybrid and cloud environments</li>
<li>Lead large-scale, mission-critical PAM implementations and cloud transformations</li>
<li>Support PAM Manager in developing program strategy, governance frameworks, and KPIs</li>
<li>Design complex integrations and custom solutions for unique use cases</li>
<li>Provide technical mentorship and leadership to PAM team members</li>
<li>Lead incident response for critical PAM-related security events</li>
<li>Serve as senior technical liaison with CyberArk and other vendors</li>
<li>Create enterprise standards, reference architectures, and design patterns</li>
<li>Drive automation and orchestration initiatives across the PAM stack</li>
</ul>
Qualifications:
<ul>
<li>Bachelor's degree or higher in Computer Science or Information Technology (completed and verified prior to start)</li>
<li>Extensive privileged access management with hands-on technical implementation in a private, public, government, or military environment.</li>
<li>Experience with CyberArk Client suite architecture and implementation</li>
<li>Proven ability to architect and implement complex, enterprise-scale PAM solutions</li>
<li>Technical knowledge of all CyberArk components (Vault, CPM, PSM, PVWA, AAM, Conjur)</li>
</ul>
Lori Sklarski
Senior Technical Recruiter,&nbsp;PRI Technology
<a href="mailto:Lori.sklarski@pritechnology.com" target="_blank">Lori.sklarski@pritechnology.com</a>
Direct:(973)-354-2797
Office: 973.732.5454 x27
Cell: 973.432.9968
<a href="http://www.pritechnology.com" target="_blank">www.pritechnology.com</a>
<a href="http://www.pritechnology.com" target="_blank">www.pritechnology.com</a>

CyberArk PAM Engineer

<h3>Job Description</h3>
Job Description
Pacific Office Automation is one of the largest independently-owned document imaging and technology dealers in the nation. Since 1976, we have grown to twenty-eight branches located in nine western states. With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more.
At Pacific Office Automation, you’ll find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure.
Position
We are currently seeking a Network/Install Technician with a passion for technology at our branch in Spokane ,WA. Our ideal candidate will be energetic, have experience with problem-solving, and have the ability to meet urgent deadlines while maintaining accuracy.
Essential Job Duties
<ul>
<li>Connecting/installing office equipment to our customer's network</li>
<li>Set-up printing, scanning, scanning to e-mail, scanning to FTP, etc. Ensuring customer satisfaction</li>
<li>Remote troubleshooting and diagnosis of network connectivity issues</li>
</ul>
Qualifications
<ul>
<li>Professional networking</li>
<li>Good understanding of Windows Server environments (SBS,2008 R2 &amp; 2012R2)</li>
<li>Advanced knowledge of networking protocols and concepts (Routing, Ports, TCP/IP, Network analysis tools)</li>
<li>Knowledge and hands-on experience providing support to users using Windows 7, Windows 8, Windows 10, and other mainstream Microsoft applications</li>
<li>Proficient with all Apple products</li>
<li>Strong communication skills and ability to work cohesively with clients</li>
<li>Ability to travel locally to different clients</li>
</ul>
Benefits
<ul>
<li>Advancement and growth into leadership roles</li>
<li>Team-player environment</li>
<li>DOE: $18-22/ HR</li>
<li>Medical/Dental/Vision/Life insurance plans</li>
<li>Matched 401k</li>
<li>PTO, Vacation, Sick Leave</li>
<li>FSA/HSA programs</li>
<li>Company car for work and personal use</li>
</ul>
Our Commitment to Diversity and Inclusion
Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees’ differences because we know that diversity makes us stronger.
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