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<h3>Job Description</h3>
Job Description
About Sun IP:&nbsp;
Sun IP is an exciting, well-funded, and rapidly growing legal tech company at the nexus of legal technology and global innovation. Our company provides intellectual property-related services focused on delivering industry-leading patent translation, project coordination, financial analytics, workflow and strategy solutions for clients around the world. This position is an Operations role in support of a team with unparalleled experience and success.
Position Overview:&nbsp;
The Project Manager role is a versatile, fast-paced, and critical position within the Operations team. Responsibilities will include project management, document review, and assisting with the company's quality assurance process. All new hires are well-trained and supported within the company. First and foremost, candidates should have strong attention-to-detail skills, a track record of balancing multiple ongoing projects, and the ability to communicate clearly and effectively.
Responsibilities:
<ul>
<li>Coordinate internal resources and third party vendors for the flawless execution of projects</li>
<li>Quality assurance functions that involve the careful review of documents for accuracy and consistency</li>
<li>Ensure that all projects are delivered on-time and within scope</li>
<li>Measure project performance using appropriate systems, tools and techniques</li>
<li>Report and escalate to Manager as needed</li>
<li>Manage the relationship with the client and all stakeholders</li>
<li>Establish and maintain relationships with third parties/vendors around the world</li>
</ul>
Requirements:
<ul>
<li>Strong educational background in any academic discipline or major.&nbsp;</li>
<li>Proven working experience in an environment that required close attention to detail.</li>
<li>Comfortable working independently and collaboratively, as well as with remote teams.</li>
<li>Excellent written and verbal communication skills</li>
<li>Solid organizational skills including multi-tasking skills</li>
<li>Strong working knowledge of Microsoft Office</li>
</ul>
The Project Manager role is a challenging, growth-oriented role for an enterprising, driven individual with an interest in launching their career in an entrepreneurial context and at the intersection of technology, the legal sector, and global business.&nbsp;

Junior Project Manager

<h3>Job Description</h3>
Job Description
M-F 8-5 or 6a-2p or 2p to 10p, some weekends
Has to have own Reliable Transportation 
Needs to have 3-5 years W10 Deskside Support experience
imaging, AD, network troubleshooting experience
They need to be RELIABLE , FLEXIBLE &amp; PROFESSIONAL
Req Description o Incidents – Software break/fix o IMACs – Installation of software, machine upgrades, etc. o Refresh o Support peripherals for scanning paper and ID cards, barcode scanners, credit card readers, label printers, signature pads, Dragon dictation microphones, and RFID readers o Basic experience with Active Directory o Experience with Windows 10 and Microsoft Office o Experience with Deskside support in a hospital environment a plus o Experience with ServiceNow- PREFERRED NOT REQUIRED o Experience with LogMeIn o Ticketing System is ServiceNow o Tech walk-up bar at staffed locations
Enterprise Req Skills
IBM,W7,printer support
Top Skills Details
DSM: Deskside Master: 1. 3 to 5 years Windows 10 Desktop Support experience in a corporate environment. 2. 3 to 5 years Enduser client -LAN/Networking support in a corporate environment 3. Customer Service Experience &nbsp;
Worksite Address
fort lauderdale area
Additional Information
Experienced Deskside tech to do refresh work, resolve incidents, requests, etc. Good Communication and technical skills ____________________________________________________________________________________________________________________________________________________
Drug Test Required
true
Experience Level
Expert Level
External Communities Job Description
This is a long term Windows 10 deskside field support project supporting the largest technology company in the world

Desktop Support Technician

<h3>Job Description</h3>
Job Description
Qualifications: The ideal candidate will have 6- 12 months of previous help desk experience
This project is fully remote and will last 12-24 months long. You will be expected to pick up equipment in Atlanta&nbsp;GA and after that everything is Fully Remote.
You can choose which M-F shift you would like to work. 20/hour set rate. We provide equipment that you would need to be able to pick up.
-1st shift
-2nd shift&nbsp;
-3rd shift
Fingerprinting/ full background required.
RTO: Agents will be providing 1st level technical support assisting&nbsp; internal employees via inbound phone calls. Agent will be supporting all internal employees as they begin to return to office with any technical issues such as: computer configurations, password resets, and specific RTO type issues that will arise. Agents will be trained in&nbsp;specific systems and how to support each type of incoming call they will be receiving. The ideal candidate will have 6- 12 mo of previous help desk experience, experience with a ticketing tool, and an IT background (previous work history, IT Degree, IT Certification). &nbsp;
<ul>
<li>
WIM: Required qualification: Commitment to work through the contract end date. 12-24 months of previous technology experience in a similar Service Desk environment or equivalent experience. Required Skills: Taking inbound phone calls and chats to provide basic to complex credential administration/password, computer setup and configuration. The ability to use existing knowledge base content to search for known solutions and implement work arounds. Agent must be able to follow directions and be able to process large amounts of information in a customer focused/friendly manner in a fast-paced, high-volume environment with great communication skills. Must demonstrate proficiency by efficient triage of the problem, efficient use of solutioning tools, and use of escalation processes to quickly resolve or escalate incidents that require further subject matter experts. Common call/chat types are assisting with encryption password and active directory passwords, remote access questions that may arise from a predominate work from home customer base, software installs, printer setup and other peripherals. Other: knowledge of and ability to troubleshoot general Microsoft software products such as Windows 10, Windows security updates/patching, O365, Outlook email, Teams. Additionally, knowledge of Virtual Desktop Infrastructures and support of Mobile Devices such as iPhones and or Androids.
</li>
</ul>

Service Desk Agent- fully remote

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>401(k)</li>
<li>Competitive salary</li>
<li>Dental insurance</li>
<li>Free food &amp; snacks</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
<li>Vision insurance</li>
</ul>
 Construction Project Manager SERVPRO of Alexandria Are you a hands-on leader passionate about construction and customer service? SERVPRO of Alexandria is growing, and were looking for a Reconstruction Junior Project Manager to join our team! Position: Full-Time | Hourly Rate + Commission Location: In-person - 113 Clermont Ave Schedule: MonFri, 8-hour shifts What We Offer 
<ul>
<li>Competitive rate + commission</li>
<li>Paid vacation &amp; holiday pay</li>
<li>Consistent MondayFriday schedule</li>
<li>Supportive, growth-oriented team environment</li>
</ul>
Key Responsibilities 
<ul>
<li>Manage all construction project phases, ensuring quality and customer satisfaction</li>
<li>Track project timelines, budgets, and compliance with codes/scope</li>
<li>Document photos, contracts, and change orders</li>
<li>Work with superintendents on daily and final project reviews</li>
<li>Handle vendor negotiations, permitting, and final documentation</li>
</ul>
Requirements 
<ul>
<li>High School Diploma or GED</li>
<li>Construction management experience preferred</li>
<li>Strong organizational, communication &amp; leadership skills</li>
<li>Ability to manage multiple projects and meet profit goals</li>
<li>Personal phone (for work-related apps)</li>
</ul>
Physical Requirements 
<ul>
<li>Standing/walking/driving for extended periods</li>
<li>Comfortable with ladders/heights</li>
<li>Able to pass a background check</li>
</ul>
Final Thoughts This role is perfect for someone who thrives in a fast-paced, hands-on environment with a focus on quality and client care. If thats youapply today!

Reconstruction Junior Project Manager - Entry Level

<h3>Job Description</h3>
Job Description
10 week project; If you do a great job we will transfer you to another project when this one ends. 17/hour
No prior IT experience needed. Just need someone who is organized, reliable and is a fast learner. Someone who wants to grow their IT skills and get their foot in the door
Req Description
Description
 Perform device activities (i.e. inventory, assessment, deployment, TDR) as documented in a consistent manner  Ensure that all project-related activities in each wave are completed in accordance with the direction of Customer  Effectively escalate any issues for resolution
Enterprise Req Skills
PC Tech,Reliability,Attention to Detail,hardware,inventory,PC Technician,Desktop Support
Job Title
Hardware Inventory and Assessment Technician
Top Skills Details
Reliable Attention to detail Understanding of computer products.
Worksite Address
Ohio,United States,44142
Additional Information
Drug Test Required
true
Experience Level
Entry Level
External Communities Job Description
TEKsystems is looking for PC Technicians that can help a customer with hardware inventory and assessment work. This is an opportunity for someone to get working experience in the healthcare field as well as working in an Epic EMR environment. This is a 3-month contract that could extend out to a 2.5 year, larger project for the people that perform well. Must be reliable and eager to learn new skills.
EVP
This will give someone a foot in the door not only in healthcare but also working on Epic related projects. Once this project is over the plan would be to take the people that perform the best and move them over to the Epic project . This will allow for someone to take a 3 month project and add 3 more years if they perform well.
Work Environment
These folks will be working in a hospital setting.
Additional Skills Tags
hardware,inventory,PC Technician,Desktop Support
Additional Skills &amp; Qualifications
Reliable Attention to detail Understanding of computer products.
Business Qualification
Impact to the Internal/External Customer
Our technicians need to understand that they are working in a hospital environment and that patient care comes first and above all. If this TDR work is not completed by the end of October will miss the go live window and will receive massive penalties.

Hardware/Inventory Technician

<h3>Job Description</h3>
Job Description
Description:
Our client has multiple needs open for entry level cable technicians. These technicians will be learning cabling on a grand scale. They have an exclusive contract to build the cable infrastructure for them throughout the data center. Their role will be to assist the higher level techs and the team leads in building out the infrastructure to include: pulling cable, pulling fiber, learning color codes, learning how to punch down and terminate fiber, installing cable trays and pathways, and build server racks. More than likely Tech's will start our installing cable tray's and building the server racks.
**NO EXPERIENCE NEEDED!!!**

Entry Level Cable Technician

<h3>Job Description</h3>
Job Description
The Refresh:
Each Tech will only be responsible for receiving, unboxing, accepting the machine into ServiceNow, decommissioning the old hardware, documenting, deploying the new hardware and all cable management.
<ul>
<li>&nbsp;9000 devices they need to refresh, but they are not going to be able to refresh all those devices this year. The refresh is driven by Win11. They have not done a formal refresh in years, and most of their hardware is too old to support Win11. Their drop date for the entire deployment is Nov 2025. &nbsp;</li>
</ul>
<ul>
<li>They are starting with 1000 devices in a “pilot”. These devices have already been ordered .&nbsp;</li>
</ul>
<ul>
<li>
<ul>
<li>300 devices – Houma, LA 70363</li>
<li>200 devices – Luling, LA 70070</li>
<li>500 devices – Kenner, LA 70065</li>
</ul>
</li>
</ul>
<ul>
<li>wants to aim to do an additional 1000 devices before EOY. Those devices have not been ordered yet. Those locations would be clinics throughout Metairie, LA, Kenner, LA, LaPlace, LA, Luling, LA, and Destrehan, LA, as well as potentially New Orleans, LA 70115.</li>
</ul>
<ul>
<li>Our team does not need to image, configure, or test the machines. They will only be responsible for receiving, unboxing, accepting the machine into ServiceNow, decommissioning the old hardware, documenting, deploying the new hardware and all cable management.</li>
<li>each tech to deploy 8-10 machines a day.</li>
</ul>
<ul>
<li>there are carts, laptops, desktops, peripherals but we don’t have the breakdown.&nbsp;</li>
</ul>

Deployment Refresh

<h3>Job Description</h3>
Job Description
Data Center Technician
100% onsite in either- Hilliard, Dublin and New Albany Ohio
$22.63/hour (doesn’t come with paid holidays/pto) you can take time off, just won’t get compensated for it while on contract
Have the ability to go direct once they get headcount and convert to a higher salary
Job Description
For this position you will be tasked with maintaining the hardware infrastructure of the latest cloud computing server technologies. The ideal candidate will be able to quickly and accurately resolve issues with server and network hardware through root cause analysis with a solid understanding of computers, servers, network devices and command line diagnostics. You must possess: technical aptitude and the ability to communicate advanced technical information with a variety individuals of varying technical knowledge, good situational awareness, the capability to contribute to strong inter and intra-team development, strong analytical skills, demonstrated problem solving ability, and the ability to operate solo or as part of a team with varying degrees of supervision. This position requires the ability to successfully operate in high-pressure, time-sensitive situations while handling multiple critical priorities simultaneously. Successful candidates must be able to demonstrate effective examples of situations where personal initiative and judgment were used to benefit team objectives. Additional Skills: 1+ year of Computer Hardware experience. 1+ years of Computer Networking experience. 1+ years of Linux Operating Systems experience.

Data Center Technician

<h3>Job Description</h3>
Job Description
Duration
6
Duration Unit
Month(s)
Req Description
Description
This person will provide remote user support by troubleshooting hardware and software problems for POS systems. They will be supporting the 2000+ franchises in the field being the liaison between the client and the vendors on any hardware/software issues that they would have to troubleshoot. • Complete, remote PC support at the Windows OS level • Manage the installation / configuration of PCs, printers, and other peripherals • Support user access to applications and systems through OKTA account management • Support Office 365 environment, including provisioning and access to provisioned resources • Provide basic support of the Point of Sale (POS) system and escalate to POS vendor as necessary - Coordinate new POS installations with POS vendor • Engage ISP and work with ISP to resolve down and poorly performing circuits / connections • Leverage SoHo networking skills to troubleshoot and resolve connectivity issues • Manages multiple chat sessions as required, determines appropriate course of action to resolve user issue completely in a minimum amount of time • Troubleshoot and resolve printing issues • Add users and assist with password issues as required to ensure franchisee and internal user access to supported systems • Participate in Jira ticketing system and provide a complete record of the issue and resolution provided • Creates standard process documentation for common issues that can be utilized by the support team to resolve those issues • Manage the process of on-boarding and off-boarding of franchisee and company owned stores • Adhere to incident management program relative to role
Enterprise Req Skills
Help Desk,Pos Software,Trouble Shoot,Windows 10,Printer Support,Service desk,Support,Phone support,Troubleshooting
Job Title
Tier 1 POS Help Desk Analyst
Top Skills Details
1. 2-3 years’ of supporting POS systems and self-checkout units. (They work specifically with MKey, but this person doesn’t have to have that experience. 2. 2-3 years of general help desk support. Being comfortable on being over the phone taking 20+ calls a day and responding to emails and chat. Having to be able juggle between 4 – 8 chats at a time. 3. Someone with great customer service experience. (Being in any type of customer support role dealing with customers/end users would be fine.)
Worksite Address
CHARLOTTE,North Carolina,United States,28202-2059
Additional Information
Behind the wheel of the most diversified automotive franchise company in the world is a great place to be—a place with countless advantages and responsibilities. We are completely dedicated to helping entrepreneurs reach their highest level of success and growth potential. Our diversified franchise portfolio provides unparalleled opportunities throughout the automotive franchise industry. owns a proprietary Point of Sale software that is available to their over 2,000+ franchises between US and Canada. When issues arise there is a corporate application support center that these owners can call into to help solve the problem. This specific position will serve as the lead to the application support individuals on site. They are charged with making sure that tickets continue moving in a timely matter, and serve as an escalation point when the techs can\'t solve a problem.
Drug Test Required
true
Experience Level
Entry Level
External Communities Job Description
1. 2-3 years’ of supporting POS systems and self-checkout units. (They work specifically with MKey, but this person doesn’t have to have that experience. 2. 2-3 years of general help desk support. Being comfortable on being over the phone taking 20+ calls a day and responding to emails and chat. Having to be able juggle between 4 – 8 chats at a time.
EVP
is a nationwide company with a number of name brands that fall under it. They did 1 Billion in revenue last year and look to have continued growth moving forward. It is an opportunity for someone to come in and have further reaching responsibilities outside of a normal help desk/desktop support role.
Work Environment
has moved into a brand new building in the uptown Charlotte area. It is a \"wide open\" environment where all employees work on an open floor, including the CEO of the entire company. It is a business casual environment. The individual would have to work a shift between 7am – 8:00pm Monday – Friday. They will have to be open to working one weekend a month.
Additional Skills Tags
Additional Skills &amp; Qualifications
CUSTOMER SERVICE MENTALITY. These candidates have to have a problem-solving aptitude but also be able to have the social chops, and patience to handle angry customers.
Business Qualification
Impact to the Internal/External Customer
They will make sure that the POS systems are up and running properly so that their clients can efficiently and effectively run their business on a day to day basis. In addition, making sure that the computer systems are running properly as well internally.
Why is Position Open?
Business Challenge
The business challenge with this position is about ensuring that customers leave happy and satisfied that was able to take care of their problem. If the franchises are not successful, then business suffers.

Tier 1 POS Help Desk

<h3>Job Description</h3>
Job Description
Top Skills' Details
1.) Installing Pre Configured Equipment Across Multiple Environments (routers, switches, phones) - Have you configured routers and switches and VOIP phones? - If so please tell me about that experience. - Did you have someone remote in and do the configurations for you? - Have you troubleshot preconfigured equipment? - Do you know how to set up VLANS, access ports and trunk ports. - Do you know how to configure IP addresses. 2.) Ability to Re-Configure / Adjust Equipment As Needed 3.) Communicate Effectively and Extreme Reliability
Job Description
: Responsible for the installation, testing, turn up &amp; trouble shooting of VoIP equipment and maintaining all databases associated with the VoIP product offerings. Maintain current network and equipment as well as design and implement new voice offerings. Be proficient in VOIP and TDM voice services. ESSENTIAL FUNCTIONS: 1. Install and maintain voice and data equipment in customer locations. 2. Maintain equipment used in VOIP network. 3. Work closely with other technical personnel to maintain the network’s integrity. 4. Work with customers to resolve any troubles and be proactive in trying to eliminate outages. 5. Work with customers, vendors and other companies to test new products and maintain current network. 6. Maintain corporate IP phone network.

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