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<h3>Job Description</h3>
 When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 9th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME Sunrise of Norwood Job ID 2025-230974 JOB OVERVIEW The Activities Assistant is responsible for assisting with the day-to-day delivery of resident centered activities and programs for the Sunrise Senior Living Community while meeting and/or exceeding Sunrise quality standards. The Activities Assistant will assist in the development and leading of the community's engaging resident centered activities and volunteer programs and services for the community. RESPONSIBILITIES &amp; QUALIFICATIONS Essential Duties As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Activities Program
<ul>
<li>Assist in maintaining a balanced resident centered activity program for the Sunrise community following the Activity Program Guidelines, Programming Guide(s), and direction from immediate supervisor.</li>
<li>Assist in preparing the activity calendar and newsletter with the coordination of immediate supervisor.</li>
<li>Conduct and/or assist with planned resident activities, programs, and services throughout the community.</li>
<li>Assist, invite, and encourage residents to participate in activities.</li>
<li>Assist residents to and from the activity areas when necessary.</li>
<li>Record and document resident participation if required by federal, state/provincial, and local laws and regulations.</li>
<li>Maintain activity areas in an orderly manner.</li>
<li>Assist in maintaining an inventory of activity and programming supplies, games, programs, and craft services.</li>
<li>Assist with the network contacts and relationships and assist with arranging for speakers from community groups/organizations to provide educational, social, and engaging activities and support for the residents.</li>
<li>Responsible for daily care of any animals and/or plants within the activities program and services.</li>
</ul>
Volunteer and Community Focus
<ul>
<li>Assist with and support the networking actions for retaining a volunteer base and maintaining a relationship with local businesses, organizations, and schools under the leadership of immediate supervisor.</li>
<li>Assist with the volunteer orientations, volunteer training programs, and appropriate volunteer paperwork according to Sunrise and state/province specific standards.</li>
<li>Work with volunteers and oversee their activities as needed.</li>
<li>Involve families, residents, and community volunteers to participate as a regular part of the activity program as directed by immediate supervisor.</li>
</ul>
Resident Focus
<ul>
<li>Review, read, notate, and initialize the Daily Log and Department Log to document and learn about pertinent information and any resident's physical and behavioral changes as well as activities information.</li>
<li>Practice positive resident relations following our Sunrise Shared Values, respond to resident requests, and direct resident feedback and requests to immediate supervisor.</li>
<li>Review the Individualized Service Plan (ISP)/Individualized Care Plan (ICP) and Resident Profile and Addendums for every new resident.</li>
<li>Assist to ensure each resident's Memory Box is completed within two (2) weeks of move-in.</li>
<li>Maintain and protect the confidentiality of resident information at all times.</li>
</ul>
Quality Assurance and Regulatory Compliance
<ul>
<li>Understand and demonstrate proficiency with the Quality Assurance Process (QA) and essential quality service standards pertaining to enriching resident centered activities and programming and partner with community team in striving for excellent quality care and service delivery as measured in the QA process.</li>
<li>Partner with community team to ensure community follows all federal, state/provincial, and local laws, regulations, and Sunrise quality standards for resident care and services.</li>
<li>Maintain and/or exceed standards of cleanliness, hygiene, proper attire, and health.</li>
</ul>
Risk Management and General Safety
<ul>
<li>Partner with community team to ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety, promote Risk Management programs and policies, and adhere to safety rules and regulations.</li>
<li>Practice safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures.</li>
</ul>
Training and Contributing to Team Success
<ul>
<li>Participate as a member of a team and commits to working toward team goals.</li>
<li>Demonstrate in daily interactions with others, our Team Member Credo.</li>
<li>Commit to serving our residents and guests through our Principles of Service.</li>
<li>Contribute to the overall engagement programs and processes (customer and team member engagement) including participating in the team member engagement survey and engagement improvement planning workshops.</li>
<li>Attend regular meetings; Town Hall, Department Team, Cross Over, and others as directed by the Supervisor/Department Coordinator.</li>
<li>Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.</li>
<li>Perform other duties as assigned.</li>
</ul>
Core Competencies
<ul>
<li>Ability to handle multiple priorities</li>
<li>Possess written and verbal skills for effective communication and the ability to facilitate small group presentations</li>
<li>Competent in organizational and time management skills</li>
<li>Demonstrate good judgment, problem solving and decision-making skills</li>
<li>Ability to make responsible choices and decisions and act in a resident's best interest</li>
<li>Ability to work semi-independently without direct supervision by following community procedures and guidelines and follow through on assigned tasks</li>
</ul>
Experience and Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. 
<ul>
<li>One (1) year job related experience preferred in senior living communities</li>
<li>Maintains a current applicable driver's license to drive Sunrise vehicles provided with an acceptable driving record in accordance with applicable regulations and Sunrise policy</li>
<li>Completion of Driver Training may be required and/or certificates available per regulations and laws as applicable</li>
<li>Ability to lead activities and motivate volunteers and fellow team members for their involvement in social events and various scheduled social activities</li>
<li>Demonstration of proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) and Sunrise applications with the ability to learn new applications</li>
<li>As applicable, all Sunrise team members who drive a Sunrise vehicle must review and sign the Driver job description, understand the key essential duties for safety and regulatory compliance, and successfully complete the Driver Training</li>
</ul>
 ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life. We also offer benefits and other compensation that include: 
<ul>
<li> Medical, Dental, Vision, Life, and Disability Plans </li>
<li> Retirement Savings Plans </li>
<li> Employee Assistant Program / Discount Program </li>
<li> Paid time off (PTO), sick time, and holiday pay </li>
<li> myFlexPay offered to get paid within hours of a shift </li>
<li> Tuition Reimbursement </li>
<li> In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. </li>
<li> Some benefits have eligibility requirements </li>
</ul>
 Apply today to learn why Sunrise Senior Living is a certified Great Place to Work® PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities. COMPENSATION DISCLAIMER Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).

Activities Assistant

<h3>Job Description</h3>
Job Description
POSITION SUMMARY: The Front Desk Agent will be required to effectively communicate with all Stroudsmoor Country Inn departments. The Front Desk Agent must be available during peak hotel reservation taking periods to answer designated hotel reservations lines. The responsibilities listed are subject to change and may include other duties as assigned.
JOB RESPONSIBILITIES:
<ul>
<li>Available for scheduled shifts to assist houseguests and potential guests in every facet of their stay. </li>
<li>Assists potential guests over the phone in determining availability, quoting rates, distinguishing among the various room categories, re-capping critical reservation information and suggesting additional services, including dining room reservations, floral needs, spa appointments, and bakery sales. Suggest room/dining/spa packages to guests, i.e. “Remember Your Wedding,” etc. Complete and distribute package forms to appropriate department heads.</li>
<li>Masters room reservation taking procedures including obtaining/refunding room deposits and reviewing cancellation policy with guests.</li>
<li>Answers guest inquiries in a friendly, efficient, and professional manner.</li>
<li>Reviews upcoming reservations to suggest changes that result in greater guest enjoyment i.e. upgrading rooms, discounting rates (must be approved by manager or supervisor.)</li>
<li>Become a resident expert in how each room is equipped, including bed size(s); bath amenities, i.e. whirlpool tub, shower only, etc.; location; internet service; mini refrigerator; wet bar; handicap accessible; etc.</li>
<li>Maintains wait list for high demand dates.</li>
<li>Mails/e-mails confirmations to guests when required.</li>
<li>Proficient in V1.</li>
<li>Masters dining room reservation taking procedures including obtaining and posting deposits for large parties and holidays.</li>
<li>Becomes proficient in cash handling including making change and business/personal checks procedures.</li>
<li>Masters payment procedures for Event Department contracts.</li>
<li>Settles dining room checks: single method, multiple methods, gift certificate redemptions, gift cards, employee or promotional discounts, etc.</li>
<li>Pool membership sign up/renewal/guest passes; posting pool parties.</li>
<li>Gift Certificate sales, filing redeemed gift certificates.</li>
<li>Stocks literature, pool towels, sauce jars, bakery items; review bulletins from Visitors Bureau and address post cards to potential guests; stuff brochures; and re-stock appropriate literature as needed.</li>
<li>Keep supply closet stocked, maintains cleanliness of coat room, and cleans out Lost/Found (1st of each month).</li>
<li>Prints end-of-day/month/year reports; prepares month-end list of restaurant deposits reports.</li>
<li>Answers telephones quickly and in a professional manner: internal/external calls (announcing, parking, and transferring calls)</li>
<li>Completes opening and closing procedures including printing reports, counting all cash drawers and safe, checking that bar and register keys have been returned, completing change requisitions (am shifts), preparing bank deposits and completing the nightly audit (pm shifts).</li>
<li>Checks-in and checks-out guests including increasing room rates for additional guests in rooms, applying additional breakfast gratuities as needed, and reviewing registration cards to ensure complete guest information has been obtained.</li>
<li>Processes bakery orders; completing and faxing appropriate forms to Stroudsmoor Inn Towne</li>
<li>Sells Stroudsmoor Country Inn items: sauces, bakery items, VC items, personal supplies.</li>
<li>Reservation changes or cancellations.</li>
<li>Becomes knowledgeable of room blocks and proficient in booking rooms within these blocks.</li>
</ul>
REQUIREMENTS:
<ul>
<li>Experience with property management system preferred.</li>
<li>Knowledge of Microsoft office.</li>
<li>Experience with multi-line phone system.</li>
<li>Exceptional customer service skills.</li>
</ul>
<ul>
<li>Be able to read, write and speak English and clearly.</li>
</ul>

Front Desk Agent

<h3>Job Description</h3>
Job Description
Job Description:
Express Employment Professionals of Clarksville is currently seeking Cafe Worker candidates for&nbsp;the Montgomery/Clarksville County School System in Clarksville, TN.&nbsp; These positions are flexible with days and hours; 4-7 hours positions available and pay $12 / hour ; they do require fingerprint backgrounds that associate is responsible for paying.
Responsibilities:
<ul>
<li>Prep food</li>
<li>Serve food</li>
<li>Clean up at the end of each shift to include sweeping, moping, washing dishes</li>
<li>Good attitude, performance, and attendance is essential</li>
</ul>
Qualifications:
<ul>
<li>Capable of lifting up to 25 lbs.</li>
<li>Capable of complying with all Safety requirements including the use of PPE: PPE includes but is not limited to Steel Toe boots, Safety glasses, and other equipment per related to safety SOP</li>
</ul>
Please apply online at&nbsp;<a href="http://www.expresspros.com&nbsp;and" target="_blank">www.expresspros.com&nbsp;and</a> submit your completed application to the Dickson(Clarksville) location or&nbsp;Click here&nbsp;to request an interview or come see us!
Express Employment Professionals
2509 E Wilma Rudolph Boulevard
Clarksville, TN 37040
931-802-5585
#dandc
About Us:
Express Employment Professionals can help you find the job that is a good fit for your needs and abilities, and you’ll never pay a fee for our services and support. As one of the leading staffing companies in North America, Tennessee, and the Clarksville/Dickson area, we’re ready to help you take the next step in your career. Whether you are ready for a full-time position, looking for part-time work, or want a more flexible schedule, Express has a wide range of jobs available including Administrative, Light Industrial, Skilled Trades, and Professional positions.
Express Employment Professionals is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all people and to hire and promote individuals solely based on their qualifications for the job.
PandoLogic. Keywords: Food Counter Attendant, Location: Clarksville, TN - 37042 , PL: 595358107

Cafe Worker - Urgent Hire

<h3>Job Description</h3>
Job Description
We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.
Responsibilities:
<ul>
<li>Register and assign rooms to guests</li>
<li>Confirm phone and online reservations</li>
<li>Respond to guest needs, requests, and complaints</li>
<li>Collect payment from departing guests</li>
<li>Keep records of occupied rooms and guests</li>
<li>Communicate pertinent guest information to designated departments</li>
</ul>
​Qualifications:
<ul>
<li>Previous experience in customer service, front desk service, or other related fields</li>
<li>Ability to build rapport with guests</li>
<li>Strong organizational skills</li>
<li>Excellent written and verbal communication skills</li>
</ul>

<h3>Job Description</h3>
Job DescriptionThe Royal Pacific Motor Inn is a small hotel in the heart of San Francisco’s North Beach and Chinatown districts.&nbsp; We are seeking an Overnight Auditor / Front Desk Agent to join our team.&nbsp;If you’ve worked in the hotel industry before, we definitely want to talk to you.&nbsp; However, we’re also willing to train the right candidate!&nbsp; This is a great opportunity to learn and get a wide experience in hospitality and meet people from around the world.About Us:The Royal Pacific Motor Inn was founded in 1962 and has been in continuous operation ever since.&nbsp; Our guests rave about how convenient the Motor Inn is, and near to a wide range of restaurants, activities and attractions.&nbsp; Our staff is dedicated to making sure our guests’ stay is enjoyable and memorable; we have many guests who return year after year.&nbsp; Learn more about us at: <a href="https://royalpacificmotorinn.com&amp;nbsp" target="_blank">https://royalpacificmotorinn.com&amp;nbsp</a>;&nbsp; This is What You Get:
<ul>
<li>Compensation: $19.60/hour +$1/hr extra for overnight shifts, with benefits</li>
<li>This is a full-time position</li>
<li>Benefits:&nbsp; Medical, dental, vision, vacation, sick leave, holiday pay</li>
</ul>
Shift: 11:00pm to 7:00am (required; 2 nights/week) / 3:00pm to 11:00pm (secondary; 2-3 days/week)Dress code: Smart casual attire Examples of Responsibilities:
<ul>
<li>Creates reservations and operates the reservation system.</li>
<li>Checks front office accounting records for accuracy and compiles information for the hotel’s financial records.</li>
<li>Tracks room revenues, occupancy percentages, and other statistics.</li>
<li>Posts and verifies room charges, balances, and taxes to guest accounts.</li>
<li>Greets guests and checks them in and out; responds to guest questions and needs in person and on the phone; makes and confirms reservations.</li>
<li>Ensures guests’ stay is as enjoyable as possible; assists transportation or other reservations.</li>
<li>Answers hotel’s internal and external phone calls and emails and provides information about the property.</li>
<li>Monitors the entire property and coordinates guest parking with parking attendant.</li>
<li>Utilizes own best judgment in resolving issues or refers to management.</li>
<li>Performs other duties as assigned by the General Manager.</li>
</ul>
Qualifications and Skills:
<ul>
<li>Background check required</li>
<li>Driver's license required – willingness to move guests’ vehicles if necessary</li>
<li>Excellent oral and written communication skills</li>
<li>Exceptional customer service skills</li>
<li>Computer literacy</li>
<li>Able to lift at least 25 lbs.</li>
<li>Able to work independently with minimal supervision</li>
<li>Able to communicate with people from various backgrounds and cultures</li>
<li>Professional appearance and demeanor</li>
<li>Reliability, punctuality, and willingness to work overnights, weekends, and holidays</li>
<li>(Optional) Bilingual with Chinese or Spanish is a plus&nbsp;</li>
</ul>
To Apply:&nbsp;Please apply via this job posting or send your resume to: <a href="mailto:royalpacificcareers@gmail.com" target="_blank">royalpacificcareers@gmail.com</a>&nbsp;

Hotel Night Auditor / Front Desk Agent

<h3>Job Description</h3>
Job DescriptionBenefits/Perks
<ul>
<li>Competitive salary</li>
<li>Flexible Schedule</li>
<li>Great work-life balance</li>
<li>Paid time off</li>
<li>Ongoing training</li>
<li>Employee Discount</li>
</ul>
Job SummaryWe are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving clinic. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.&nbsp; Responsibilities&nbsp;
<ul>
<li>Greet customers as they arrive and provide an excellent customer experience</li>
<li>Answer phone calls and schedule appointments</li>
<li>Assist clients with paperwork, including consent forms</li>
<li>Maintain a clean and inviting environment</li>
<li>Provide general customer service and attend to the needs of customers throughout their services</li>
</ul>
Qualifications
<ul>
<li>Two or more years of experience as a receptionist or similar role is preferred</li>
<li>Excellent communication skills with a commitment to customer service</li>
<li>Strong work ethic and positive attitude</li>
<li>Familiar with computers and scheduling software</li>
<li>Excellent multi-tasking skills</li>
</ul>

Front Desk Representative

<h3>Job Description</h3>
Job Description
STEAK N SHAKE HOSPITALITY HOST JOB DESCRIPTION:
The Hospitality Host position at Steak ‘n Shake is a critical position that will professionally represent Steak ‘n Shake by greeting, engaging and serving new and existing guests and fans.&nbsp; Constantly creates a welcoming atmosphere that appreciates the Guest’s business and supports the location’s ambience with outgoing enthusiastic hospitality. Hospitality Hosts will greet guests upon entering, engage in positive and professional conversation with the Guests.
YOU:
<ul>
<li>
Demonstrate the Golden Rule
</li>
<li>
Have a competitive spirit and desire to win
</li>
<li>
Possess high character and high competence
</li>
<li>
Desire to improve the lives of others
</li>
</ul>
US:
<ul>
<li>
Desire to improve the lives of employees, customers, franchisees
</li>
<li>
Committed to you and your successful journey
</li>
<li>
We place trust above all else. This builds loyalty.
</li>
<li>
Determined to be the employer of choice, placing employees first. We seek to be the maximum wage employer.
</li>
<li>
Desire to lead and dominate the premium burger segment of the restaurant industry
</li>
<li>
Our pace is fast, focused, and effective.
</li>
</ul>
Benefits &amp; Perks
Employee discount, Flexible schedule, Employee assistance program, Paid Training
 We use eVerify to confirm U.S. Employment eligibility.

Hospitality Host

<h3>Job Description</h3>
Job DescriptionFront Desk Administrator - West Caldwell Office The Front Desk Administrator position answers incoming phone calls, makes outgoing calls to confirm patient appointments, checks-in patients, collects co-pays, verifies and updates insurance information and coordinates the patient schedule. The Front Desk Administrator will use EMR (electronic medical records) and practice management software, so computer skills are a must. Prior experience in a pediatric office is preferred. Knowledge of eClinicalWorks is preferred, but not mandatory. Knowledge of medical terminology is preferred, but not mandatory.

Receptionist

<h3>Job Description</h3>
Job Description
Hotel:
Rogers Embassy Suites 3303 Pinnacle Hills Pkwy Rogers, AR 72758 Front Desk Associate Full time
Atrium SPIRIT - where teamwork, passion and appreciation ignite service excellence 
What's in it for you?
The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.
<ul>
<li>Career Growth &amp; Learning - 40% of our management hires are internal promotions!</li>
<li>Invest in Your Future - 401(k) plan with company match.</li>
<li>Comprehensive Health Coverage - Medical, dental, and vision insurance options.</li>
<li>Paid Time Off &amp; Vacation - Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations</li>
<li>Perks That Fit Your Life - Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.</li>
<li>Purpose &amp; Impact - Make a difference through Atrium's community service and volunteer programs.</li>
</ul>
__________________________________________________
The Embassy Suites Northwest Arkansas is a beautiful hotel, spa, and convention center located in Rogers, AR. We are conveniently located by the Walmart AMP, Top Golf, and the Pinnacle Hills Promenade and a short 20-minute drive from the University of Arkansas, Fayetteville. 
The Embassy Suites NW Arkansas holds 400 two-room suites, an indoor pool, gym, a full-service spa, restaurant, and offers an evening reception for guests. When you join the Atrium Hospitality team at the Embassy Suites as a full-time associate, you will have the option to opt into a 401K plan with employer matching, health, vision, and dental insurance, paid-time-off, employer paid life insurance, pet insurance, employee contribution short- and long-term disability options, as well as accident and critical illness options. Work today, get paid today with DailyPay. Come grow with us! 
Pay Range: $15.50-$16.28
Make a Difference: 
The primary purpose of the Front Desk Associate is to provide superior guest service by fielding all guest inquiries by phone as well as all incoming phone calls with the goal of addressing and resolving any inquiries in an efficient and timely manner.
What You'll Be Doing: 
The Front Desk Associate will be tasked with the following duties, responsibilities, and assignments:
<ul>
<li>Promptly answer telephone calls, greet callers with a positive and clear voice. Listen to ascertain the correct extension and direct calls to appropriate line. </li>
<li>Transcribe complete messages and repeat information to verify accuracy. Input and retrieve messages from the computer as requested. Read and verbally recite exact messages for guests. </li>
<li>Receive wakeup call information, input cautiously into the automated wake-up system and verbally confirm time to guest. </li>
<li>Act as dispatcher for security, guest services and property operations associates. Provide timely information via paging system and two way radios to associates in response to emergencies and guest requests such as plumbing problems, airport shuttle service, etc. </li>
<li>Answer basic inquiries, time, extension numbers, outlet hours, etc. </li>
<li>Immediately answer the emergency line, listen to details to identify nature of problem and respond appropriately in accordance with established procedures. Initiate emergency response as necessary and legibly document pertinent details. </li>
</ul>
Any and all other work as required to complete the primary purpose of the position.
Bring Your Experience: 
Preferred Experience: Previous guest service or reception experience
Preferred Education: High School Diploma or Equivalent
Other Requirements: Weekend and Holiday hours included
_____________________________________________
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years &amp; depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
Notice of candidate Privacy Rights: <a href="https://www.atriumhospitality.com/privacy-policy" target="_blank">https://www.atriumhospitality.com/privacy-policy</a>

Front Desk Associate

<h3>Job Description</h3>
Job Description
We’re making great healthcare easy for all. Will you join our team? 
Delivering great healthcare begins with you. That’s because ourMedical Receptionists and Front Desk Specialists are an integral part of the vybe urgent care team! This is an exciting position for the right candidate in an Urgent Care environment. You will professionally and courteously answer inbound calls, make outbound calls to patients and assist with greeting patients and visitors.
Must have strong customer service skills with healthcare experience strongly preferred. Must be able to work in a fast-paced environment with the ability to multitask. We are looking for candidates who are genuinely excited to help others. They're patient, empathetic, and passionately communicative. They are confident at troubleshooting and investigate if they don't have enough information to resolve issues. Regular interaction and collaboration with Center Managers and other members of the vybe urgent care team is essential

Key Responsibilities – your typical day
<ul>
<li>Answer high volume of incoming calls in a prompt and courteous manner with a positive attitude to help the patients.</li>
<li>Make outbound phone calls including following up on patient voicemails.</li>
<li>Provide patients with accurate and complete information by utilizing EMR (Athena) with knowledge and confidence.</li>
<li>Greet patients and visitors courteously and professionally, demonstrating caring, compassion and empathy in meeting their needs.</li>
</ul>
Qualifications
<ul>
<li>6+ months' experience in a healthcare setting strongly preferred</li>
<li>Strong phone skills, including active listening while researching the patient's account</li>
<li>Familiarity with healthcare practices</li>
<li>Excellent communication skills</li>
<li>Ability to work independently with minimal supervision </li>
<li>A minimum of a high school diploma or GED is required. </li>
<li>Prefer a minimum of 6 months or more patient customer service in a physician or specialty practice setting</li>
<li>Experience on EMR, especially athenaNet is preferred</li>
</ul>
Get to know vybe
We believe everyone deserves great care, delivered with warmth and kindness in a safe, clean setting. The work is sometimes challenging but our team also finds it incredibly rewarding. We learn from each other along the way, and this encourages your growth and success. We’ll show you every day we’re glad you’re part of our team. vybe offers a competitive salary and benefits package, plus extra perks that support you as you do the most meaningful work of your career. 
Ready to make a difference? Good, we are too! 
<ul>
<li>Joining vybe, you’ll be at the forefront of creating a different kind of healthcare experience in your neighborhood! </li>
<li>Everyone deserves great care, and you’ll help patients in a way that keeps them coming back to take better care of themselves. </li>
</ul>
Grow your career as part of a caring team! 
<ul>
<li>You’ll thrive in a high-energy environment that is also highly rewarding. The moment you join us, you will feel enthusiasm and support in every direction. </li>
<li>We connect you to clinical education, leadership training, and ongoing mentorship so you always have the resources you need to succeed.   </li>
<li>We believe in the work we do and in having fun while doing it! </li>
</ul>
We share your values! 
<ul>
<li>Open, transparent, and inspiring— we take the time to get to know each other and build positive relationships with our team members and our patients. </li>
<li>We value and celebrate diversity and inclusion of all identities. We are pleased to promote ourselves on Google as an LGBTQ Safe Space, and all our centers are Trans-friendly.   </li>
</ul>
Ready to join our team?
Please fill out our initial 3-minute mobile-friendly application so that we can review your information. We look forward to meeting you! 
vybe urgent care is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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