Applications Engineer III

Job Description

Job Description

Description of Job Duties and Responsibilities:

Installation/Training- 80%

• Develops, optimizes and trains on appropriate grinding processes for specific customer applications to facilitate new machine sales or installation and startup of sold machines
• Coordinates the setup and demonstration of machines for customer demonstration purposes at the company’s facility or the appropriate sister company’s manufacturing location
• Installs new or modified CNC operated precision grinding machines at customer's facility to ensure full functionality according to specifications

Documentation/Proposals/ Miscelleanous-20%

• Assists in the preparation of time studies, proposals, and presentations for machine sales purposes
• Routinely uses knowledge of precision metrology skills to perform tasks using various measurement instruments
• May troubleshoot customer CNC programming and makes recommendations & corrections
• Contributes in team meetings by making recommendations for resolving customer issues

Minimum Qualifications (Education, Experience in Related Field, Skills, etc.):

• Seven to ten years of applicable precision grinding experience is acceptable or equivalent combination of education and experience
• Intermediate to Advanced knowledge of CNC machine technology, machine installation and applications with previous experience in a manufacturing environment
• Grinding machine and ancillary support equipment mechanical skills are required to demonstrate the capabilities of assigned products for customers, dealers, or staff
• Proven experience and ability to effectively present training processes and information to customers in a one-on-one or group setting.
• Excellent interpersonal communications skills for interfacing with customers to provide training on operations and precision grinding machine related setup
• Ability to communicate effectively with customers, distributor sales staff and colleagues using the English language
• Ability is required to calculate proportions and percentages as well as applying the concepts of basic algebra
• Ability is required to solve practical problems and deal with a variety of concrete variables in situations where limited standardization or supervision may exist. Ability is also needed to interpret a variety of instructions provided in written, oral, diagram, or schedule form
• Intermediate skills in software associated with word processing, spreadsheets, presentations, and other related business programs, as required

Preferred Qualifications (Certificates, Training, Licenses, and Experience):

• Knowledge of implementing and documenting time cycle studies
• Ability to speak, read, and write German
• Public speaking and/or product presentation experience

Other (Supervisory Responsibilities, Physical Demands, Travel):

• Up to 70% travel required
• The employee must occasionally lift and/or move up to 50 pounds
• While performing the duties of this job, the employee is frequently exposed to moving mechanical parts
• The employee is occasionally exposed to fumes or airborne particles. The noise level in the work environment is usually moderate
• Ability to regularly bend, stoop, kneel and reach
• Ability to stand for the majority of the work day
• May supervise, mentor or train one or more employees from Service and or Applications

Core Competencies:

• Job Knowledge
• Initiative
• Decision Making
• Problem Solving
• Adaptability
• Time Management and Productivity
• Quality
• Communication
• Customer Service
• Results Driven

United Grinding North America, Inc. is a committed Equal Opportunity Employer EEO-M/F/Disabled/Vets