Job Description
Job Description
ServiceNow Architect
About the Job
Join an industry-leading organization as a Senior ServiceNow Architect, where you'll shape strategic initiatives and lead transformative projects using ServiceNow technology.
Based in Chandler, AZ, this hybrid role (3 days/week in-office) offers the opportunity to architect end-to-end ServiceNow solutions across multiple domains such as ITSM, ITOM, HRSD, and more.
You'll lead high-impact projects, guide cross-functional teams, and drive innovation at scale.
Whats in it for you?
- Competitive Salary: $150,000 - $180,000 annually
- Comprehensive medical, dental, vision, and life insurance
- Retirement plan and equity options
- Paid time off and professional growth opportunities
- Collaborative environment promoting innovation and continuous learning
What you'll be doing:
- Architect and implement comprehensive ServiceNow solutions (ITSM, ITOM, ITBM, ITAM, HRSD, etc.)
- Lead strategic planning and define the architectural roadmap
- Manage customization, configuration, and integrations (LDAP, SAP, APIs, AWS, Azure, etc.)
- Provide technical leadership, mentoring, and enforce best practices
- Optimize platform performance, security, and compliance through governance frameworks
- Engage stakeholders, providing expertise on ServiceNow capabilities and best practices
- Oversee system upgrades, patches, and enhancements, minimizing operational impact
Requirements:
- 5+ years of hands-on ServiceNow architecture and implementation experience, including at least 3 years in a lead role
- Strong expertise in ServiceNow modules (ITSM, ITOM, HRSD, CMDB, and others)
- Extensive experience integrating ServiceNow with cloud technologies (AWS, Azure)
- Proficiency in ServiceNow scripting and integration protocols (REST, SOAP, OAuth2, MID Server)
- Deep knowledge of platform governance, CI/CD pipelines, DevOps practices, and automation frameworks
- ServiceNow certifications (CAD, CSA, CTA) highly preferred
- Strong understanding of ITIL processes and agile project management methodologies
- Ability to commute to Chandler, AZ office three times per week
Does this sound like something you want to be part of?
Come join our team and lets shape the future of ServiceNow innovation!