Automotive Service Consultant

Job Description

Job DescriptionJoin Our Team as an Automotive Service Consultant

Step into a role where your interaction with customers leaves a lasting impression. As an Automotive Service Consultant, your day encompasses vital responsibilities:

• Customer Interaction: Begin every day by warmly greeting clients, ensuring their questions and worries are swiftly addressed.
• Vehicle Inspection: Collect detailed insights from customers regarding vehicle issues and symptoms.
• Estimate Crafting: Develop accurate repair estimates and communicate costs and timelines clearly to clients.
• Appointment Management: Efficiently organize vehicle repair and maintenance appointments.
• Ongoing Communication: Maintain constant updates with clients about their vehicle repair status.
• Sales Opportunities: Skillfully identify and suggest additional services or products.
• Office Duties: Manage all necessary paperwork, including invoices, work orders, and warranty claims.

What We Seek:

• Exceptional Service Skills: Proficient in engaging and communicating with customers.
• Automotive Acumen: Familiarity with automotive systems and relevant terminology.
• Tech Savvy: Competent in using automotive service software and Microsoft Office.
• Organized Approach: Skilled in handling multiple priorities.
• Problem Resolution: Adept at managing and resolving customer inquiries.

Workplace Setting: Primarily an office environment that thrives on quick-paced, multi-tasking abilities.