Job Description
Job Description
Plateau Motors in Sammamish, WA is hiring a full-time Automotive Service Advisor to join our growing team! Are you passionate about cars and people? Do you thrive in a fast-paced, customer-focused environment? Are you ready to be part of a shop that actually rewards your performance? If so, apply today and take the wheel of your career!
GREAT PAY
We offer our Automotive Service Advisors a competitive pay range of $75,000–$125,000 annually, combining base pay with commission-a rare find in the car service industry.
EXCELLENT BENEFITS
- Health, dental, and vision
- Paid time off (PTO)
- Bonus structure
- Growth opportunities
- Mentor/Apprentice Program
- Apprenticeship (depending on the position)
YOUR NEW ROLE AS OUR AUTOMOTIVE SERVICE ADVISOR
This is a full-time position, Monday through Friday, from 8:00 AM to 5:30 PM. No weekends required-enjoy your evenings and weekends off!
As our Automotive Service Advisor, you'll be the bridge between our customers and technicians. You'll greet clients with professionalism and empathy, listen to their concerns, and translate them into clear repair orders. You'll coordinate with our skilled techs to ensure timely service and keep customers informed every step of the way. Your ability to communicate, organize, and build trust will make you a key player in delivering the exceptional service Plateau Motors is known for.
REQUIREMENTS
- Experience as a service advisor or in a customer-facing automotive role
- Strong communication and organizational skills
- Ability to multitask and stay calm under pressure
- Basic automotive knowledge
- Proficiency with service software (e.g., Mitchell1, Shop-Ware, or similar)
- A team player with a positive attitude and a customer-first mindset
An ASE certification is a plus!
ABOUT OUR COMPANY
Here, a passion for cars, a commitment to quality, and a strong sense of community come together. Founded by Geoff Jarman in 2002, Plateau Motors has proudly served the Sammamish area for over 20 years. In 2024, ownership passed to Daria, a professional rally driver and seasoned automotive businesswoman with over 15 years of industry experience. We're a friendly, transparent team that believes in supporting each other and doing things the right way. With guaranteed pay, a positive shop atmosphere, and generous benefits-including mentorship and apprenticeship programs-we're focused on helping every team member succeed and enjoy coming to work each day. Join us!
Ready to become part of a team that invests in your success and celebrates your growth? Our initial application process is quick, easy, and mobile-friendly. Apply today!
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