Filter Exchange Service Technician
Job Description
Job DescriptionBenefits:
- Bonus based on performance
- Company car
- Company parties
- Competitive salary
- Employee discounts
- Flexible schedule
- Free food & snacks
- Free uniforms
- Opportunity for advancement
- Paid time off
- Training & development
Location: Woodstock, GA (Warehouse & Field-Based)
Compensation: $18 per with significant growth opportunities
Schedule: Full-Time
About Us
Hoods Unlimited is a fast-growing commercial kitchen service company specializing in kitchen exhaust cleaning, fire safety, and now our innovative Filter Exchange Program. We pride ourselves on delivering safety, compliance, and convenience to our customers while creating exciting career paths for our employees.
Position Overview
We are seeking a dedicated and detail-oriented Filter Exchange Service Technician to launch and manage this new service line. This role combines field service, warehouse operations, and customer-facing responsibilities. You will be responsible for ensuring timely filter exchanges, maintaining a clean and organized inventory, and helping grow the program by working with current and new clients.
This is not just a job its an opportunity to grow into a leadership position as this program expands across multiple markets.
Key Responsibilities
Service & Logistics
- Deliver clean filters to customer sites on a scheduled frequency (weekly, bi-weekly, monthly).
- Pick up dirty filters and return them to the warehouse.
- Clean, sanitize, and prepare filters for the next exchange cycle.
- Ensure all deliveries and pickups are on-time and properly documented in ServiceTrade.
Inventory & Operations
- Manage filter inventory levels at the warehouse.
- Order filters for new customers in coordination with Sales and Fleet/Asset teams.
- Track all filters by customer to ensure accurate rotation and accountability.
- Maintain a clean, organized, and efficient workspace for filter cleaning and storage.
Customer Growth & Retention
- Partner with Sales Reps to gain new accounts by promoting the Filter Exchange Program during site visits.
- Work through current clients to identify opportunities for adding filters or expanding service frequency.
- Provide professional customer service during drop-offs, pickups, and any on-site interactions.
Team Collaboration
- Coordinate with technicians, sales reps, and management to ensure seamless filter exchanges.
- Communicate regularly with accounting and operations teams to confirm customer accounts are active and properly scheduled.
Qualifications
- Previous experience in warehouse, delivery, or service technician roles preferred.
- Strong organizational and tracking skills.
- Comfort working with cleaning equipment and handling commercial-grade filters.
- Excellent communication and customer service skills.
- Valid drivers license and clean driving record required.
- Ability to lift 4050 lbs and work on your feet for extended periods.
Compensation & Growth
- Starting Pay: $18
- Growth Potential: As the Filter Exchange Program scales, this role offers the opportunity to advance into supervisory or management positions, with increased pay and benefits.
- Benefits: We do NOT currently offer health, dental, life or vision insurance. We do offer a generous Paid Time Off package, Company Vehicle, Fuel Card, Paid Training, Flexible Schedule.