NETWORK ADMINISTRATOR

Job Description

Job DescriptionDescription:

Title: Network Administrator

Status: Full Time

Hours: 0800 - 1700

Weekend Schedule: Occasionally/rare

Holiday Schedule: Occasionally/rare

Call Schedule: Occasionally/rare

Job Code: 1025

FLSA Status: Non-Exempt, Hourly

Department Name: Information Services

Reports To: Senior Director of Information Technology

Location: Brattleboro, Vermont (On-site)

Work Schedule: 60/40 Onsite/Remote Hybrid

POSITION SUMMARY:

The Network Administrator is primarily responsible for the design, implementation, management, and support of BMH’s network infrastructure. This role involves collaborating with cross-functional teams to ensure the stability, scalability, and performance of networks, and cloud environments. The Network Administrator must possess strong technical expertise as well as a proactive approach to problem-solving, helping to drive the organization’s IT strategy forward.

KEY FUNCTIONS:

Primary Responsibilities

• Drive the Planning, design, and implementation of Cisco network solutions including firewalls, routers, switches, wireless, and other networking devices.
• Manage Barracuda suite of products including web filter, archiver, impersonation protection, forensics and backup
• Monitor and optimize network infrastructure performance, troubleshoot network problems, and ensure maximum uptime.
• Plan, design and implement for high availability and business continuity
• Drive the implementation and maintenance of network security protocols, including firewalls, VPNs, and intrusion detection systems, to safeguard patient data and comply with HIPAA regulations.
• Collaborate with IT teams and healthcare professionals to ensure network infrastructure meets the needs of clinical operations and administrative functions.
• Serve as escalation point and subject matter expert to other IT teams.
• Manage network documentation, including network diagrams, configurations, and asset inventories.
• Stay informed about industry trends, new technologies, and best practices in networking and healthcare IT.

As Part of the Broader ‘Network Admin’ Team:

• Assist with administering M365 services including Intune, Entra, Exchange, SharePoint, Teams, M365 Security
• Assist in management and support of VMware vSphere virtualization in an iSCSI shared storage environment
• Assist in management of telephony systems
• Assist in management of network operating systems (Windows Server)
• Play an active and collaborative role as a member of Network Admin Team
• Participate on On-Call rotation

DEPARTMENT SCOPE OF SERVICE

The Information Services (IS) department provides support to clinical, administrative, physician office and community interests through the design, implementation, maintenance and management of an array of software, hardware, and infrastructure systems.

Requirements:

EDUCATION:

• Bachelor’s degree in Computer Science, Information Technology, or other relevant study. Combinations of experience, certifications and education will be considered.

EXPERIENCE/SKILL SETS:

• Minimum 10 years experience in an enterprise network environment
• Proven experience in designing, implementing, and managing Cisco wired and wireless networks preferably in a healthcare environment.
• Solid understanding of networking protocols, including TCP/IP, DHCP, DNS, VoIP, RADIUS, Routing, iSCSI and VLANs.
• Experience with various network operating systems (Windows, Linux, Unix)
• Experience with network security protocols and compliance requirements, especially HIPAA.
• Experience with connectivity to and security associated with Cloud Environments, primarily Microsoft 365.
• Experience with Pulse Secure VPN appliances.
• Experience with network analysis tools such as WireShark.
• Exposure to designing, deploying and administering virtualization clusters (VMware) in a shared storage environment
• Strong analytical and problem-solving skills with the ability to diagnose and resolve complex network issues.
• Excellent communication skills with the ability to interact effectively with healthcare professionals and IT teams.

LICENSURE/CERTIFICATION(S):

• Cisco Certified Network Associate (CCNA) certification preferred; Cisco Certified Network Professional (CCNP) certification preferred.

OSHA CATEGORY

• OSHA CATEGORY II: Tasks that involve exposure to blood, body fluids or tissues and Category I tasks are not a condition of employment.

PHYSICAL DEMANDS

• On-the-job time is spent in the following physical activities.
• Standing - Up to 1/3
• Walking - Up to 1/3
• Sitting - 2/3 or more
• Talking or Hearing - Up to 1/3
• Use of hands to finger, handle or feel - up to 1/2 or more
• Pushing/Pulling - None
• Stooping, kneeling, crouching or crawling - None
• Reaching with hands and arms - None
• Tasting or smelling - None
• This position requires that weight be lifted or force be exerted. Show how much and how often by checking the appropriate boxes below.
• Up to 10 pounds - Up to 1/3
• Up to 25 pounds - Up to 1/3
• Up to 50 pounds - None
• Up to 100 pounds - None
• More than 100 pounds - None

This position has special vision requirements.

• Close Vision (clear vision at 20 inches or less)
• Color Vision (ability to identify and distinguish colors)
• Ability to Adjust Focus (ability to adjust eye to bring an object into sharp focus)

WORK ENVIRONMENT:

• This position requires exposure to the following environmental conditions. Show the amount of time by checking the appropriate boxes below.
• Wet, humid conditions (non-weather) - None
• Work near moving mechanical parts - Up to 1/3
• Fumes or airborne particles - None
• Toxic or caustic chemicals - None
• Outdoor weather conditions - Up to 1/3
• Extreme cold (non-weather) - None
• Extreme heat (non-weather) - None
• Risk of electrical shock - Limited
• Work with explosives - None
• Risk of radiation - None
• Vibration - None

The typical noise level for the environment is:

• Very Quiet
• Quiet
• Moderate Noise

Hearing:

• Ability to hear calls
• Ability to hear instructions from physician/department staff/others

EEO/ADA STATEMENT:

Brattleboro Memorial Hospital provides equal employment opportunities to all applicants and employees and strictly prohibits any type of harassment or discrimination in regard to race, religion, age, color, sex, disability status, national origin, genetics, sexual orientation, protected veteran status, gender expression, gender identity, or any other characteristic protected under federal, state, and/or local laws.

Consistent with the Americans with Disabilities Act (ADA), it is the policy of Brattleboro Memorial Hospital to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodations are needed, please contact Human Resources.