Facilities Manager for Maintenance Operations

Job Description

Job Description

I. Basic Function

The Facilities Manager is responsible for overseeing facilities repair and renovation projects related to the daily building functions as well as strategic planning for physical plant maintenance and upgrades. Reporting to the Director of Facilities Management, the Manager is required to prepare quality assurance/quality control plans for the department and maintain preventative maintenance schedules for any and all equipment or finishes.

Proactively schedule all internal and external painting, masonry, paving, roofing, mechanical, electrical, plumbing improvements. Provide technical expertise to the facilities maintenance team and assist the Director in the preparation of the annual capital repair and replacement budget and the negotiation of annual service agreements. Perform departmental administrative and management functions including but not limited to all Trades personnel supervision, work order processing and assignment, condition assessments, facilities inspections and Trades staff coordination for all internal work assignments.

II. Essential Functions

1. Supervise and direct the daily activities related to the mechanical, building functions, including skilled Carpentry, Electrical, Plumbing, HVAC, Painting, Lock-Smithing, Masonry and semi-skilled maintenance workforce tasks, etc. This position also provides work direction to contract employees such as Plumbers, Electricians, Mechanics, Fire Alarm, etc., vendors and others with responsibility expanding as business needs dictate.
2. Administer employee policies, practices, procedures and work rules appropriate for the department; monitor individual performance and take corrective action including discipline as needed; ensure that assigned personnel have appropriate training (including work safety), work instruction and tools to successfully do their job. Screen prospective employees and make recommendations for employment or termination of employees within his/her area of responsibility.
3. Develop and manage various service contracts (HVAC, Water Treatment, etc.) and make recommendations to the Director in the development and implementation of operational policies and procedures. Maintain & update maintenance database. Maintain up-to-date records for all local, state, federal and insurance inspections, including Baltimore City inspections. The Manager will work in close association with the various departments of the University to identify and facilitate Facilities service delivery to those departments. The manager will also conduct daily campus and building inspections and provide daily supervision and interaction with all Trades personnel. Inspect, inventory & assess physical conditions of all on and off campus buildings and mechanical systems. Identify, recommend & schedule any necessary repairs, replacement, and/or remodeling projects.
4. Develop and maintain a preventative maintenance program for all mechanical equipment and building elements. Organize manufacturer’s suggested systems and parts checks on all facility equipment into an ongoing preventative maintenance schedule.
5. Prepare and anticipate cost, labor, supplies/equipment & time analysis for repairs, replacement, and/or remodeling projects. Determine the need for outside contractors and assist in preparation of bid specifications and the selection of contractors. Serve as liaison with contractors and review work of contractors for conformity to standards.
6. Monitor Work Order System requests for service, determine whether problems can be resolved in-house, set priorities, assign employees to specific jobs on a daily basis and troubleshoot workmanship problems; generally supervise activities to ensure that the work meets or exceeds all established quality requirements; inspect work for completeness; give feedback and technical advice to employees; visit the various work sites daily to assure employees are productively engaged in the proper operation of equipment and building systems. Assure that requestors are informed of the status of their work and maintenance request.
7. Inspect ongoing work for conformance to codes, standards and other requirements. Routinely check to assure employees are practicing prescribed safety procedures and regulations in the use of materials, equipment and tools. Develop an annual safety training program for all Trades personnel.
8. Control shop inventory and issue and control specialized tools. Make recommendations for purchase of specialized items, tools and equipment.
9. Attend required training sessions to improve work methods, knowledge of equipment, supplies and safety methods.
10. Perform such similar, comparable, or related duties as may be required or assigned.

III. Qualifications

Knowledge: Baccalaureate degree or equivalent experience relating to the mechanical/structural trades and/or building construction within an educational or similar institution; a working knowledge of at least three trades is required. Valid Maryland driver’s license required. Knowledge of and ability to work with blueprints, architectural plans and specifications are essential. Knowledge in financial management and budgetary techniques as well as knowledge of management principles and practices, proven problem-solving, leadership and management skills, excellent organizational and analytical skills.

Experience: Minimum five years of progressively complex facilities management experience which must include the supervision of facilities operations and repair and maintenance in the areas of mechanical, HVAC, electrical and plumbing systems.

Skills/Aptitude: Ability to maintain records; write reports as required. Ability to coordinate the work activity of all Trades staff and report daily back to the Director. Ability to communicate clearly and concisely, both orally and in writing. Must be able to remain calm and stay focused while carrying out the functions of the position during stressful conditions (Commencement, Alumni Weekend, Move- Out, Move-In etc.) and be able to multi-task successfully. Problem-solving skills and sound judgment; ability to understand and apply the University and Department’s policies and procedures. Considerable knowledge and skill in the methods, processes, equipment and materials used in the repair, operation and maintenance of buildings, buildings utilities and building mechanical systems. Demonstrated ability to establish and maintain effective working relationships with diverse constituencies; ability to effectively communicate orally, in writing and electronically. Must be able to work effectively in a service-oriented environment subject to frequently changing priorities which may require re-prioritization of daily operations. Computer literacy and a working knowledge with architectural plans and specifications are essential; should be knowledgeable in local building code and regulatory requirements. The Manager during his or her shift may interact directly with other staff and community members, Public Safety Officers, Students, and Faculty members. The ability to maintain a pleasant working relationship with others that is supportive of the Facilities Department mission is essential. Customer service skills and ability to determine what is valued by a customer. Strategic thinking skills and able to build on other people’s ideas to innovate and think of different solutions and approaches. Analytical skill to create, interpret and recommend planning options. Ability to determine the best way to exchange thoughts and ideas and make presentations. Able to accept input from multiple sources and in varying formats and generate standard plans to solve issues. Self-motivated and able to multi-task to effectively organize responsibilities to achieve goals and objectives. Computer skills in Microsoft Office products. Ability to compile, analyze and create computer models of data.

Working Conditions: Indoor and outdoor work required. Extensive walking throughout entire campus on a daily basis is required. Considerable stooping, bending, kneeling and climbing. Lifts, carries, pushes or pulls a variety of tools, materials and equipment. Ability to lift and carry items weighing up to 100 pounds. Manual and finger dexterity is needed to handle finger tools and equipment. Quick and positive reaction in emergency situations. Occasional extended work periods. Electricity, rotating machinery, drive belts, elevations, areas where ventilation, heating and cooling maybe shut down, cramped spaces and power tools. Good distant vision in one eye and ability to read without strain. Strain printed material the size of typewritten characters are required-glasses permitted. Ability to hear the conversational voice, with or without a hearing aid is required. Ability to speak and be understood under normal circumstances. This position has been identified as having a potential risk for occupational exposure to potentially infectious material; as such, this position is required to be offered the Hepatitis B Vaccine at no cost to the employee, and annual training on Preventing Exposure to Bloodbourne Pathogens must be completed

Work Schedule: 7:00 AM – 3:30 PM Monday – Friday. Schedule may include evenings and weekends on an as needed, on call basis. This position is designated as essential personnel.

All applicants must submit:

1. Cover letter
2. Salary requirements
3. Resume
4. Contact information for 3 professional references

Additional Information:

Notre Dame of Maryland University does not discriminate in offering equal access to its educational programs and activities or with respect to employment terms and conditions on the basis of age, ancestry, color, creed, disability, gender, gender identity, genetic information, marital status, national origin, race, religion, sex, sexual orientation, or protected veteran's status. The following person has been designated to handle inquiries regarding the non-discrimination policy: Greg FitzGerald, Chief of Staff, Notre Dame of Maryland University, 4701 North Charles Street, Baltimore, MD 21210, 410-532-5109.

For all other employment inquiries, please contact Human Resources at 410-532-5898 or human_resources@ndm.edu. Notre Dame of Maryland University is an EEO/AA employer.