Sample/Laboratory Administrator

Job Description

Job DescriptionSalary:

WHAT IS ON OFFER

Alfred H Knight has an opportunity for a Sample/Laboratory Administrator to join our Laboratory team based in Spartanburg, South Carolina. The Sample/Laboratory Administrator is responsible for all administrative functions relating to the receiving of samples, the registration of samples, sample management, storage and outbound shipments. The Sample/Laboratory Administrator ensures the clients expectations are exceeded by coordinating internally across divisions and with the customer directly.

Hours: Full Time / 40 hours per week / Monday-Friday
Location: Spartanburg, South Carolina, USA On Site

ABOUT US

Alfred H Knight is a totally independent, family owned business spanning five generations. A global network of strategically placed offices and laboratories enable global trade by providing independent inspection, analysis and consultancy services to the metals and minerals, solid fuels and agriculture industries.

We have honed & carefully crafted our reputation. Delivering knowledge and professionalism in all aspects of weighing, sampling and analysis. We thrive by continuing to re-invest in our facilities, technology and people. Click here to find out more about AHK.

RESPONSIBILITIES

On completion of a thorough induction and training process, as a member of the Sample Administration department you will be competent in the following tasks, not all of which you will be expected to carry out simultaneously:

• Serve as the first point of contact for clients and visitors, handling phone calls and directing them to the appropriate staff members.
• Perform various administrative duties such as printing, binding, photocopying, and managing daily visitors.
• Opening incoming packages and mail, sorting and distributing as needed.
• Registering samples/jobs into a bespoke laboratory system accurately to ensure customer requirements are recorded.
• Sorting and repackaging/labelling samples as needed.
• Registering and organizing samples in sample storage.
• Packaging and shipping of samples.
• Coordinate with other Alfred H Knight laboratories/divisions when needed.
• Generate the certificate of analysis and Invoices for distribution internally and with the client.
• Scanning and uploading copies of documentation.
• Update and communicate sample/job status with clients.

DO YOU HAVE WHAT IT TAKES?

To be successful at Alfred H Knight, you will need to display the following:

Required Work Experience

Essential

• Knowledge of Microsoft Office and other office management tools and applications.
• Excellent communication skills both verbally and electronically.
• Ability to manage multiple tasks and prioritize effectively.
• Strong verbal and written communication skills for interacting with clients and colleagues.

Desirable

• 2+ years office/administrative experience.
• Customer care experience.

Required Qualifications

• High School diploma or equivalent.
  

BENEFITS

• 401K. You can elect to make pre-tax contributions of between 1% to 84% of eligible earnings. The Company contributes 3% of salary per annum.
• Medical. Yourself only - fully Company funded (dependents coverage is available at the employees cost).
• Dental. Yourself and dependents - fully Company funded.
• Short Term & Long Term Disability Insurance.
  Fully Company funded.
• Life Insurance.
  $80,000 total (as long as you are employed by AHK).
• Voluntary Life and AD&D Insurance.
  Eligible employees may purchase additional Voluntary Life and AD&D insurance. Premiums are paid through payroll deductions.
• Vision. Vision insurance is available at low cost for employees and dependents which is paid through payroll deductions.
• AFLAC.
  Several supplemental programs are available to employees at their own cost paid through payroll deductions.
• Time Off. As part of our benefits package, you will receive paid time off (PTO) along with paid public holidays.