Project/Program Management Specialist
Job Description
Job Description
Title: Project/Program Management Specialist
Location: San Diego, CA
Note: This is a W2 contract role; C2C, 1099, & 3rd party candidates WILL NOT be considered
The Project/Program Management Specialist will assist MMS with Field Action execution, including customer notifications, acquiring customer acknowledgment forms, and follow-ups with customers to answer questions. Additionally, this role will;
· Ensure all role-related project records are accurate and up to date, as well as compliance with all relevant policies, procedures, and applicable regulatory requirements
· Support product teams to ensure the successful completion of their remediation projects
· Facilitate, coordinate, and supervise day-to- day activities required to ensure the project is completed on time, successfully, and in a manner consistent with organizational goals, departmental policies, established processes, and/or the standard terms and conditions of the contract
· Create and use project plans for assigned projects, which include clear milestones and assignment of project task responsibilities
· Successfully manage the scope of the project, including customer priorities
· Demonstrate a proactive approach to identify risks to project success; develop effective action plans for resolution
· Appropriately manage / escalate project issues or risks
· Manage customer expectations of product and services
· Accurately forecast current and future quarter revenue for each assigned projects
· Utilize governance tools (scope document, project status reports, risk and change logs, tollgates, etc.), for all assigned projects, to effectively manage all projects
· Provide constructive performance appraisal input through peer review process
· Demonstrate knowledge of industry-recognized project management methodologies
· Ensure compliance with forecasting and backlog management processes
· Effectively work across multiple departments (e.g. TSC, Sales, Finance)
Position Qualifications:
· Demonstrated professional and soft skills vital to being an effective project manager
· Demonstrate effective communication skills, verbal and written, with customers, project teams and leadership
· Demonstrated ability to lead project teams and act as an effective team leader for all matrixed staff
· A minimum of a Bachelor’s Degree in Computer Science or other relevant field
