Job Description
Job Description
PURPOSE
This role is to provide quality engineering, continuous improvement, and documentation support within the organization. This position requires creativity, innovation, mechanical systems design capability, product evaluation, and research. A successful candidate will be competent in the aspects of design and problem-solving utilizing engineering first principles, as well as leading people and overseeing complex processes.
ESSENTIAL DUTIES
- Interpret internal and external customer requirements to meet desired outputs.
- Communicate technical knowledge, specification, and direction to internal and external customers.
- Create and analyze data utilizing corporate management system software that include value stream KPIs, performance metrics, SPC data, failure analysis, CAD models and product documentation.
- Assist in oversite of quality system development.
- Complete required tasks for defined/undefined processes. Recognize need for additional process controls when process could use improvement.
- Coordinates technical support for both internal and external customers.
- Provide supplier quality assurance solutions, including supplier quality improvement, selection and assessments and corrective action follow-up.
- Lead a team to accomplish given tasks or processes.
- Travel for the purpose of training, customer support, or trade shows. (Less than 10%)
- Coordinate implementation of inspection and test procedures on the production floor, including training.
- Monitor compliance to Quality System requirements through internal auditing and corrective action follow-up.
- Provide guidance on the resolution on non-conforming material.
- Support and understand statistical process-control methods for engineering, production, and warehouse processes.
- Coordinate resolution of customer product complaints.
- Support the ISO 9001 based Quality System.
- Develop and implement cost of quality measurements to focus organization on continual improvement
- Coordinate customer complaints/requirements including supporting customer quality initiatives, visiting customer facilities to resolve issues and/or support QA requirements.
- Mentoring coworkers.
- Overseeing specialty accounts and/or processes such as coordinating internal audits, facilitating special customer requirements etc)
- Ability to lead other quality personnel.
- Assist with leading special projects within the company related to the QMS
- All other duties as assigned to support company goals.
PHYSICAL DEMANDS/WORK ENVIRONMENT
- Capacity to work indoors in an office, laboratory, and/or manufacturing environment.
- Ability to work in a stationary position for prolonged periods of time.
- Capability to lift objects or equipment weighing up to 40 pounds with or without reasonable accommodation.
- Physical aptitude to use basic hand tools in a laboratory and/or manufacturing environment.
- Ability to travel and/or attend meetings domestic and internationally outside of normal business hours.
MINIMUM REQUIREMENTS
- Bachelor’s degree in a mechanical or technical engineering discipline or, the equivalent in appropriate education and experience as determined by management utilizing internal SMC career development criteria.
- Proficient understanding to apply project management principles, methodologies, and documentation.
- Proficient in organizing, training, and facilitating problem solving teams using statistical based, process improvement methods.
- Proficient understanding of Geometric Dimensioning and Tolerancing (GD&T).
- Competent understanding of tolerance as it relates to design intent.
- Competent understanding of common industrial processes and/or controls.
- Competent understanding of Failure Mode and Effects Analysis (FMEA) processes.
- Proficient at managing time to plan and execute multiple duties effectively.
- Proficient understanding of common assembly processes.
- Proficient in understanding schematics.
- Proficient in basic inspection equipment in a laboratory environment. (Calipers, micrometers, flow meter, voltmeter, etc.)
- Competent to utilize advanced inspection equipment in a laboratory environment. (microscopes, CMM, contour/roundness measuring instruments, etc.)
- Ability to provide quality planning input to new product introduction and special project teams
- Proficient ability to communicate utilizing corporate office software.
- Proficient ability to take verbal and/or written direction on tasks, training, or departmental / company policies.
- Proficient ability to communicate, in English, with internal and external customers tactfully and professionally.
Company DescriptionSMC Corporation of America is a part of a global organization that supports our customers in every industrialized country and is the U.S. subsidiary of SMC Corporation based in Japan. Since its establishment, SMC has been a leader in pneumatic technology, providing the various industries with technology and products to support automation based on the guiding principle of “contributing to automation labor savings in industry.” Over the past 50+ years, SMC's products have become established as a recognized international brand through sales, technical, supply and after sale services in world markets. Sales have grown to achieve a 30% global market share.
Subsidiaries and joint ventures have been setup in a total of 53 countries. Production facilities are located in 30 countries. In addition, a sales network extends throughout 83 countries, with local services in 500 locations. SMC offers technology accumulated through the years, engineers that bring it to life in new products, production capacity which can deliver a variety of products in a short time, and an extensive sales network in the U.S. and throughout the world.
With its goal of ever more advanced automation, and using its many achievements as a base, SMC is developing high-quality, highly reliable products to contribute to automation in industry, as well as in familiar areas of everyday life.
Company Description
SMC Corporation of America is a part of a global organization that supports our customers in every industrialized country and is the U.S. subsidiary of SMC Corporation based in Japan. Since its establishment, SMC has been a leader in pneumatic technology, providing the various industries with technology and products to support automation based on the guiding principle of “contributing to automation labor savings in industry.” Over the past 50+ years, SMC's products have become established as a recognized international brand through sales, technical, supply and after sale services in world markets. Sales have grown to achieve a 30% global market share.\r\n\r\nSubsidiaries and joint ventures have been setup in a total of 53 countries. Production facilities are located in 30 countries. In addition, a sales network extends throughout 83 countries, with local services in 500 locations. SMC offers technology accumulated through the years, engineers that bring it to life in new products, production capacity which can deliver a variety of products in a short time, and an extensive sales network in the U.S. and throughout the world.\r\n\r\nWith its goal of ever more advanced automation, and using its many achievements as a base, SMC is developing high-quality, highly reliable products to contribute to automation in industry, as well as in familiar areas of everyday life.