IT PM (Mobile/Software development focused)

Job Description

Job Description

Title: IT Project Manager (No C2C's, candidates must be legally authorized to work as W2 employees without sponsorship.)

Location: Charlotte (On-site, no relocation assistance provided)

Type: Direct-hire/Full-time

Industry: Software Development

Compensation: $100K - $140K salary

We are looking for a Project Manager who can ensure the successful delivery of projects that meet or exceed client expectations. The ideal candidate will excel in direct client management, both in-person and virtually, and proactively understand client-specific use cases and requirements. Technical background with experience managing software projects through an SDLC required.

Responsibilities:

• Face-to-face and virtual client management for software implementations

• Manage and execute multiple simultaneous projects from initiation to closure

• Take ownership and be accountable for project outcomes, ensuring they align with client expectations and deliver tangible value

• Collaborate and work closely with clients to gain insights into their unique use cases and requirements, shaping the project’s objectives and scope.

• Gather effort estimates, prepare work breakdown structures, and define project schedules in a formal project plan

• Coordinate and track the internal progress of the project, ensuring milestones and deliverables are met in a timely manner

• Create and manage tickets for client-requested features, ensuring a clear understanding of user stories and business requirements

• Prioritize work to best meet deadlines and proactively optimize teams’ time and effort

• Identify, manage, and mitigate risks and issues, providing proactive communication to stakeholders and clients

• Develop and conduct presentations and demos, and other formal communications, to articulate project value and progress

• Drive the Change Management procedures for assigned projects

• Maintain Project Artifacts and implement versioning procedures throughout team

• Maintain effective communication channels with both internal and external stakeholders, ensuring transparency and alignment

• Provide escalation management by addressing and resolving client escalations efficiently, while maintaining client satisfaction

• Provide internal training and mentoring on Project Management best practices

Education, Experience and Skills Required:

Bachelor’s degree and a minimum of 5 years of experience in Technical Project Management or the professional equivalent.

• Ideally 7 plus years of proven experience in a demanding project management role within the software technology and IT solutions arena

• Demonstrated ability to manage complex projects and multitask effectively

• Strong organizational and project management skills with demonstrated ability to prioritize and manage multiple small projects concurrently

• Experience facilitating communication across all areas of the organization

• Excellent written and verbal communication skills

• Strong interpersonal skills and professional attitude, with an ability to manage client relationships effectively

• Excellent presentation skills, with experience in developing and delivering formal communications

• Strong understanding of business needs

• Experience in risk management and escalation handling

• Proficiency in MS Office, specifically Excel, Word, Outlook and Project, SharePoint experience preferred

• Ability to create clear and concise user stories and business requirements

• Strong understanding of business needs

• Detail oriented and able to work well under pressure and meet deadlines

• Self-starter with good follow-through, able to take direction