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Senior Manager Of Programming

The Front Climbing Club
locationSalt Lake City, UT, USA
PublishedPublished: 6/14/2022
Technology
Full Time

Job Description

Job DescriptionSenior Manager of Programming

Lead the movement. Shape the experience. Elevate every program.

You're not just organizing classes - you're shaping how people move, connect, and grow inside The Front. If you love building strong teams, creating consistent experiences, and leading programs that truly matter, this role is for you.

About The Front

The Front is more than a climbing gym - it's a community hub for movement, connection, and lifelong progression. From climbing and yoga to group fitness and jiu jitsu, we design spaces where people show up fully, support each other, and keep coming back. We believe great programming is the heartbeat of that experience.

About the Role

As Senior Manager of Programming, you'll provide strategic leadership and hands-on oversight for all programming across The Front - including Yoga, Group Fitness, Jiu Jitsu, and Youth & Adult Climbing. You'll directly manage program leads and managers, set unified standards, and ensure every participant - from first-timer to lifelong member - has an exceptional experience.

Location: All Front locations
Salary: $65,000–$75,000 DOE
Schedule: Full-time, exempt (flexible hours including evenings/weekends as needed)

What You'll Do

  • Lead and support program managers across all disciplines, setting clear expectations and shared standards

  • Build consistency in scheduling, curriculum, instructor quality, and participant experience

  • Set, track, and report on program KPIs - using data to drive improvement and growth

  • Oversee annual and biannual planning cycles and ensure outcomes are delivered

  • Develop and maintain SOPs, lesson plans, and quality standards across all programs

  • Coach, train, and develop program staff through ongoing professional development

  • Partner with Communications to promote programs and respond to participant feedback

  • Oversee program equipment, inspections, and inventory

  • Coordinate events, camps, private lessons, birthday parties, and special programming

  • Collaborate cross-departmentally to protect the overall member experience

What You Bring

You might be a great fit if you:

  • Have 5+ years of professional experience in fitness, recreation, or program leadership

  • Have successfully led multiple programs or teams at once

  • Are confident using data and KPIs to guide decisions

  • Love coaching people and building strong leaders

  • Are highly organized and thrive managing multiple priorities

  • Can work flexibly, including evenings and weekends when needed

  • Put the customer experience first - always

  • Care deeply about consistency, systems, and operational excellence

  • Hold (or can obtain before start) a CWI Certification

Perks & Benefits

  • Competitive salary ($65,000–$75,000 DOE)

  • Medical, Dental, Vision, Life, STD, LTD, and Accident Insurance

  • 401(k) retirement plan

  • Free gym membership

  • Discounts on food, gear, and merchandise

  • Leadership growth within a values-driven organization

Join Us!

If you're excited about building programs that inspire people to move, connect, and grow - we'd love to meet you. Bring your leadership, your systems mindset, and your passion for community to The Front.

Apply and help shape the future of programming at The Front.

We're an equal opportunity employer that celebrates diversity and strives to create an inclusive environment for all.

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