Job Description
Job Description
Job Title: Systems Engineer
Location: Onsite - Johns Creek, GA
Employment Type: Contract to Hire
Position Summary
We are seeking a highly skilled Systems Engineer to take ownership of complex technical challenges, mentor engineering team members, and lead high-impact projects for assigned client accounts. This role serves as the highest level of technical escalation within the IT department, ensuring optimal performance, security, and scalability of client systems.
Key Responsibilities
Technical Leadership & Support
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Serve as the final escalation point for complex service issues across infrastructure, cloud, and virtualization environments.
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Provide advanced technical support for WAN, LAN, routers, firewalls, and enterprise security solutions.
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Troubleshoot and resolve issues related to core Azure cloud services, business applications, remote access, and system connectivity.
Infrastructure Management
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Monitor and manage system alerts through remote monitoring and management tools.
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Maintain, update, and optimize scripts for monitoring systems.
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Lead systems assessments, security audits, and consultations for new and existing clients.
Project & Solution Engineering
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Plan, design, and implement complex IT projects in alignment with client and company objectives.
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Research and recommend emerging technologies to enhance service delivery and company growth.
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Document maintenance activities and communicate updates to internal teams and clients.
Qualifications
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Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field.
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5+ years of experience in IT systems engineering, network administration, or infrastructure support.
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Expertise in Azure cloud services, server and virtualization technologies, network infrastructure, and enterprise security.
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Strong understanding of connectivity, security software, and IT infrastructure components.
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Proven ability to lead projects and mentor junior engineers.