Job Description
Job Description
Job Title
IT MANAGER ***DIRECT HIRE*** (MUST ATTACH YOUR RESUME WITH EXPERIENCE INCLUDED TO BE CONSIDERED AS A CANDIDATE)
You would be working for a manufacturer of precision‑machined steel components—such as structural bosses, hardened bushings, and precision pins—primarily serving industries like heavy-duty construction, agriculture, and off‑highway OEMs.
IT MANAGER Tasks & Duties (What you'll do)
- • IT Infrastructure & System Management
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Oversee servers, networks (LAN/WAN), cloud services, virtualization, and manufacturing system integrations.
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Monitor system performance and proactively resolve infrastructure issues
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Plan capacity, drive performance optimizations, and create upgrades aligned to growth targets
• Enterprise Systems Oversight
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Manage and support ERP, CRM, manufacturing execution systems (MES), email, collaboration tools, VOIP/phone systems, and Active Directory environments
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Collaborate on production system customizations, deployments, and upgrades
• IT Support & Service Management
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Serve as escalation point for helpdesk operations and manage your ticket queue (e.g. via KACE or similar)
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Provide high-quality technical support and training to staff across departments
• Project Leadership & Vendor Relations
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Lead IT projects including system rollouts, infrastructure improvements, migrations, and disaster recovery planning.
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Manage vendors, negotiate service agreements, and ensure SLAs are met
• Cybersecurity & Compliance
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Implement and oversee cybersecurity controls: firewalls, endpoint protection, backups, and disaster recovery protocols.
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Ensure compliance with data standards, IT policies, and industry best practices
• Asset Management & Budgeting
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Track IT assets (procurement to retirement), optimize lifecycle costs, and support recycling/ disposal practices
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Contribute to IT budgeting and cost optimization strategies
• Team Supervision & Mentorship
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Supervise, mentor, and develop support staff and system administrators.
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Coordinate duties, review performance, and support professional development within the IT team
• Reporting & Strategy Alignment
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Provide performance metrics, status reports, and roadmaps to plant leadership.
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Align IT strategy with overall company goals and drive continuous improvement initiatives.
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IT MANAGER Shift Info
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Day Shift, 8:00 am to 5:00 pm
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Monday - Friday
IT MANAGER Qualifications (Requirements/Skills)
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GENERAL PRINTER/COPIER HARDWARE MAINTENANCE KNOWLEDGE REQUIRED
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Experience with MICROSOFT OPERATING SYSTEMS TO INCLUDE DESKTOP AND SERVER SOLUTIONS
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IBM iSeries AS400 hardware and operating system knowledge required
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High School Diploma plus 1-2 years of relevant work experience in a customer-facing Help Desk role is required
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Can resolve requests pertaining to on-premises and remote customer hardware and software
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Experience managing solution delivery through a support ticket system and remote management tool
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Experience in maintaining asset inventory, warranty service and hardware procurement
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Able to pass a pre-employment drug screen
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Able to pass a background check
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Able to work in the US
Want to contact us?
Ascend Staffing Davenport
2435 Kimberly Rd Suite 235S, Bettendorf, IA 52722
Call: 563-355-5212
Text: 5633879467
Website: https://www.ascendstaffing.com/davenport/
#38193213
@1173
Company DescriptionA True Partner in Your Success:
Ascend staffing has been connecting great people with great opportunities for over 50 years. Many of our talented workers stay with us for years because they like what they get from Ascend.
What We Offer:
Weekly Pay
Direct Deposit and Debit Card Payment Options
Medical, Dental, and Vision Coverage
Life and Short-term Disability Insurance
Our Purpose Statement:
Our purpose is to partner with employees, clients, and the community to create opportunities for growth and mutual success.
The Ascend Difference:
We do what we say we will do.
We are direct and transparent.
We find real opportunities with great employers.
We support our talent every step of the way.
We make a difference in people’s lives.
How We Help You:
Our recruiters aren’t just about filling jobs. They are about helping you achieve your goals. We put thousands of people to work every year in temporary, temporary-to-hire and direct hire placements.
We are always looking for great people. Apply today!