Job Description
Job DescriptionBenefits:
- 401(k) matching
- Employee discounts
- Paid time off
Overview
We're looking for a meticulous and organized IT Asset Processing Technician to manage the full lifecycle of incoming electronic assets. This role is critical for ensuring our inventory is accurately cataloged, securely sanitized, tested for functionality, and prepared for redeployment or resale. The ideal candidate will have strong attention to detail, a foundational understanding of computer hardware and software, and proficiency with data entry systems.
Key Responsibilities
- Receiving and Sorting:
- Receive, unpack, and log incoming shipments of various electronic devices, including computers, laptops, mobile devices, and peripherals.
- Sort and stage assets based on established criteria (e.g., asset type, model, condition, or customer).
- Receive, unpack, and log incoming shipments of various electronic devices, including computers, laptops, mobile devices, and peripherals.
- Inventory Management & Data Entry:
- Accurately categorize each electronic asset (e.g., Desktop, Laptop, Tablet, Cell Phone) based on make, model, and specifications.
- Perform timely and accurate data entry of all asset information, including serial numbers and specifications, into the company's Enterprise Resource Planning (ERP) system.
- Accurately categorize each electronic asset (e.g., Desktop, Laptop, Tablet, Cell Phone) based on make, model, and specifications.
- Data Security and Sanitization:
- Execute secure data sanitization and wiping procedures to ensure all previous user data is irretrievably erased.
- Verify the completion and success of all data wiping processes and document the results for compliance.
- Execute secure data sanitization and wiping procedures to ensure all previous user data is irretrievably erased.
- Testing and Refurbishment:
- Perform functional hardware testing on assets (e.g., power-on self-test, hard drive/SSD health checks, memory testing) to determine operational status.
- Troubleshoot and identify non-functioning components.
- Reimage or install standard operating systems and software images on devices to prepare them for deployment.
- Perform functional hardware testing on assets (e.g., power-on self-test, hard drive/SSD health checks, memory testing) to determine operational status.
- Cleaning and Quality Control:
- Thoroughly clean and cosmetically refurbish assets to an acceptable standard.
- Perform final quality checks to ensure the asset is fully functional, properly sanitized, and accurately logged before being moved to finished goods inventory.
- Thoroughly clean and cosmetically refurbish assets to an acceptable standard.
Qualifications
Required
- High school diploma or equivalent.
- Proven experience in a warehouse, IT services, or asset management environment.
- Basic knowledge of PC hardware components (CPU, RAM, HDD/SSD, etc.) and operating systems (Windows, macOS).
- Experience with or ability to quickly learn ERP or inventory management systems.
- Strong commitment to data security and confidentiality protocols.
Preferred
- Prior experience with data wiping software and/or hard drive diagnostic tools.
- Familiarity with proper handling and disposal of e-waste.
Skills and Abilities
- Exceptional attention to detail and organizational skills.
- Ability to work independently and manage time effectively to process high volumes of assets.
- Proficiency in using standard office software (e.g., Microsoft Excel).
- Ability to lift and move equipment up to 40 lbs.
- Excellent written and verbal communication skills.