Job Description
Job Description
Title: Senior Project Manager
Reports to: Director, Project Management
Location: Miami, FL (Hybrid) / Remote
About the Company
At BMG Money, our mission is to provide access to affordable and responsible credit for underserved consumers facing unexpected expenses. We all share one vision— Redefining lending through technology, where underserved individuals can thrive financially through forward-thinking, responsible, and innovative financial solutions.
Job Summary
We are seeking an experienced and results-driven Senior Project Manager with a background in financial services operations to lead complex, cross-functional initiatives that drive innovation, operational efficiency, and meet customers' needs. The ideal candidate will have extensive experience managing technology-driven projects, including operations, payment systems, or lending platforms, or personal finance tools. You will work closely with stakeholders across Operations, Product, Engineering & Technology, Legal, Compliance, and Risk to ensure timely delivery and regulatory alignment.
Key Responsibilities
- Lead end-to-end delivery of strategic projects with a focus on scope, timeline, cost, and quality.
- Define project objectives, milestones, deliverables, and success metrics.
- Develop and maintain detailed project plans, resource allocation, and risk management strategies.
- Ensure project management and execution best practices are followed.
- Manage multiple concurrent projects in a fast-paced, high-growth environment.
- Collaborate with cross-functional teams (Product, Engineering, Risk, Compliance, Legal, etc.).
- Act as the main point of contact between internal teams and external vendors/partners.
- Regularly communicate status updates, roadblocks, and critical decisions to executives and stakeholders.
- Facilitate meetings, demos, retrospectives, and workshops to ensure alignment and transparency.
- Identify, assess, and mitigate risks, especially those related to financial regulations (e.g., KYC, AML, PCI-DSS).
- Partner with Legal and Compliance to ensure adherence to industry standards and policies.
- Drive a culture of continuous improvement by identifying inefficiencies and proposing process enhancements across project delivery workflows.
- Conduct post-project reviews (retrospectives) to capture lessons learned and apply insights to future initiatives.
- Collaborate with peers and cross-functional teams to standardize project management practices and promote knowledge sharing.
- Recommend improvements to tools, templates, and methodologies to increase team efficiency and project transparency.
Qualifications
- Bachelor's degree in Business, Computer Science, Engineering, or related field (MBA or PMP is a plus, but not required).
- 7+ years of project management experience, with at least 3 in Fintech or Financial Services.
- Proven track record managing large-scale operations or infrastructure projects.
- Strong understanding of financial services technology such as payment processing, APIs, digital wallets, lending platforms, etc.
- Experience working with project teams in Waterfall, Hybrid, and agile environments.
- Excellent communication, negotiation, and organizational skills.
- Strong problem-solving and analytical abilities.
- Proficiency in project management tools (JIRA, Confluence, Google Workspace, Asana, Trello, or similar).
- Ability to manage competing priorities and adapt to rapidly changing business environments.
Preferred Qualifications
- Experience managing initiatives focused on collections and recoveries.