Job Description
Job Description
This Contracts Specialist will be responsible for managing, drafting, and negotiating various documents, including commercial contracts, amendments, renewals, non-disclosure agreements, and third-party contracts. This role ensures compliance with company policies and legal requirements. The ideal candidate is detail-oriented, possesses strong analytical skills, and can work collaboratively with various departments. Additionally, this role involves effectively communicating and explaining the company’s contracting policies both internally and externally.
Contract Management:
- Review, draft, and negotiate various sales contracts, including SaaS and Software License Agreements, maintenance and support agreements, vendor agreements, non-disclosure agreements, amendments, and other commercial agreements.
- Review and draft responses to customer RFPs as needed.
- Develop and update internal contract templates and forms.
- Ability to draft bespoke contracts on an ad-hoc basis.
- Maintain accurate records of all contracts and related documentation.
- Monitor contract performance and ensure timely renewals and extension amendments.
- Identify and escalate non-standard, complex matters to appropriate internal resources.
- Collaborate with internal teams, including sales, finance, professional services, support, and security teams to address contract-related issues.
- Complete assigned work with speed and accuracy.
Process Improvement:
- Utilize Contract Lifecycle Management (DocuSign CLM and DocuSign AI) to streamline contracting processes.
- Support legal operations to improve contract management efficiency and ensure alignment with business goals.
- Assist in developing and implementing contract management processes and best practices with the use of AI and other tools.
Additional Responsibilities:
- Work on additional projects and initiatives as directed by the Assistant General Counsels or Deputy General Counsel.
- Perform every task with a customer service focus.
- At least 3 years of post-graduation experience in contract management, preferably in the software industry.
- Strong understanding of contract law and legal terminology.
- Experience with RFP processes, Contract Lifecycle Management (DocuSign CLM) and CRM (SalesForce) tools.
- Proficiency with use of AI tools
- Excellent negotiation, communication, and interpersonal skills.
- Detail-oriented with strong analytical and problem-solving abilities.
- Ability to work independently and as part of a team in a fast-paced environment.
- Juris Doctorate degree is a plus.
- Additional experience or knowledge in the following areas is a plus:
- Intellectual Property
- Data security
- Litigation/dispute management
- State and local government contracting