Fundraising and Database Specialist

Job Description

Job DescriptionDescription:

Type: Regular, Full-Time

Status: Non-Exempt

Location: Fresno, California

Schedule: Ability to work evenings and weekends

Salary Range: $27.00 to $34.00 per hour

It is anticipated that the position will be filled at the start of the range. Salary ranges listed above represent a good faith and reasonable estimate of the range of possible compensation at the time of posting. Actual compensation will depend on several factors including but not limited to, the candidate’s experience and qualifications.

Benefits: Medical at $60.00 a month for employee, dependent coverage available at pro-rated additional cost (Kaiser, Anthem Blue Cross and Community Health Care options), 100% employer paid dental & vision, 11 paid holidays, PTO accrual up to 11 paid days annually, California Paid Sick leave, additional sick leave accrual and 403b with company match

Reports to: Director of Philanthropy and Communication

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Position Summary:

The Fundraising and Database Specialist is responsible for maintaining and managing an accurate and up-to-date donor database, ensuring the timely recording of donations and thorough donor communication and stewardship. This role oversees donor gift preparation and tracking, coordinates event volunteers for donation collection, and manages the organization's recurring giving and stewardship programs. Serving as the subject matter expert on donor database, donation processing, and in-kind donations, this role collaborates cross-departmentally to support community partnerships, manage in-kind donor communications, and coordinate donation acceptance. Additionally, the role provides administrative support for fundraising events. This position will uphold a culture of integrity, empowerment, dedication, and collaboration in alignment with MMC’s mission and strategic objectives.

Requirements:

Essential Duties and Job Responsibilities include the following:

• Maintain an accurate, detailed and up-to-date database of donor, community outreach, and politician records (through donor management software). This may include, but is not limited to, reviewing obituaries, updating donor profiles, adding donations, tracking donor communication and cultivation, donor acknowledgement, preparing and logging milestone gifts, inputting all donations into database in a timely manner, compiling comprehensive donor and statistical reports, and populating databases for bulk mailings.
• Manage the preparation and tracking of donor thank-you gifts, assist with ordering gifts for fundraising initiatives, and support additional donor stewardship activities.
• Manage, coordinate and oversee event staff, employees and volunteers, in the collection of donations.
• Manage the organization's recurring giving program, process donations, and donor stewardship activities for low to mid-level donors.
• Create reports and lists as requested by MMC management, using database information.
• Oversee mailing list, including the segmentation of donors for the fundraising team and assist in bulk mailings.
• Suggests data and process improvement ideas to the manager to continuously develop improved procedures and processes.
• Manage donor database. Maintain accurate program donor documentation, send thank you notes, receipts, and manage contact with donors in the organization software. Utilize software to conduct database audits to evaluate impact and recommend improvements.
• Provide administrative support and coordination for organizations fundraising events.
• Work in collaboration with all other departments and programs to understand the greatest needs in order to maintain the organization wishlist. Drives in-kind donor communication and coordinates the acceptance of all in-kind donations for the organization.
• Communicate with finance regarding donations for revenue reconciliation.
• Strategically develop, nurture, and expand community partnerships with local groups and schools, as it relates to in-kind needs or cause marking efforts.
• Serve as the organization’s subject matter expert for the organization's donor database and in-kind donations.
• Works collaboratively with colleagues throughout the organization in order to model and support effective cross-departmental partnerships, trauma-informed practices, resiliency-building, and commitment to diversity and inclusion.
• Adheres to all organizations' and programs' policies and procedures.
• Communicates regularly and provides written program updates to the manager about program activities, outcomes, and community engagement.
• Attend department and agency-wide meetings as required.
• Complete other duties as assigned.

Required Education and Experience:

• Associates degree required.
• One (1) year experience working in donor management software, preferred.
• Experience working in SalesForce, preferred.

Required Certificates, Licenses, Registrations and Tests:

• Possession of a valid California driver's license and proof of liability insurance on personal auto.
• Must be insurable at all times at standard rate by MMC insurance carrier.
• Must successfully pass a drug, background and Tuberculosis test.

Required Knowledge, Skills, and Abilities:

• Deep interest in and commitment to the mission and vision of MMC with a sensitivity to domestic violence.
• Demonstrated ability to work with sensitivity and without discrimination towards peoples of diverse cultures, races/ethnicities, socio/economic positions, ages, religions, and genders, physical, mental challenges, disabilities, and sexual orientations.
• Knowledge of general office practices, procedures, and terminology. Demonstrated ability to use current business software applications,
• Must be flexible, adaptable, a creative thinker and problem solver who is also open to the insight of others.
• Work well in a team-oriented environment and collaboratively in cross-disciplinary teams and culturally diverse internal/external constituencies.
• An understanding of data analysis and performance metrics.?
• Ability to prepare timely, proper, clear, and concise comprehensive reports, summaries, presentations, correspondence, and other documentation.
• Excellent communication skills and ability to communicate effectively, clearly, and concisely both verbally and in writing in English. Bilingual in Hmong, Spanish, or Punjabi is a plus.
• Ability to receive and utilize constructive feedback regarding performance, presentation and relationships with others.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to adjust focus – (ability to adjust eye to bring an object into sharp focus.).
• Close Vision – (clear vision at 20 inches or less).
• Oral Expression and Comprehension – frequent.
• Speech clarity – frequent.
• Hearing – ability to hear instructions - frequent.
• Critical thinking – frequent.
• Lift up to 35 pounds – occasional to frequent.
• Push/pull – occasional to frequent.
• Reach with hands and arms – frequent.
• Sit – frequent.
• Stand – occasional to frequent.
• Stoop, kneel, crouch, or crawl – occasional to infrequent.
• Repetitive use of hands – frequent.
• Fine Dexterity – Both – frequent.
• Walk – moderate.
• Grasping: simple/light - frequent.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Indoors, environmentally controlled.
• Normal office noise level.

NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and requirements, which may change from time to time based on business needs. When appropriate, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job, so long as those accommodations do not create an undue hardship for the company.

The Marjaree Mason Center, Inc. is an Equal Opportunity Employer. It is our policy to make all personnel decisions without discrimination on the basis of race, color, creed, religion, sex, physical disability, mental disability, age, marital status, sexual orientation, citizenship status, national or ethnic origin, and any other protected status.

The Marjaree Mason Center is 24/7 operation and all employees, at any point of time, may be asked to perform other work duties from those normally assigned such as working in our emergency services.

The above job description and duties is meant to describe the general nature and level of work performed; it is not intended to as an exhaustive list of all duties and responsibilities. Employees will be required to follow any other job-related instructions and to perform other duties requested by their supervisor in compliance with federal and state laws.