Manager of Campus Security & Commissioned Officer

Job Description

Job Description

The Organization

For over 55 years, Urban Community School (UCS) has served Cleveland's children by providing an individualized, innovative, and challenging education. Rooted in the Ursuline Sisters' tradition of faith, character, and educational excellence, UCS engages our faculty, families, and community partners in the successful whole child development of students. Serving nearly 800 children from 6 weeks old through 8th grade, the school uses restorative practices and conscious discipline to foster growth and community. Accredited by the Independent School Association of the Central States (ISACS), UCS enrolls a student body in which seventy-six percent of families are economically disadvantaged.

Our growing 15-acre campus in the Ohio City neighborhood is home to a vibrant mix of facilities and partners. The Roundstone Athletic Center features the Glick Family Fieldhouse and the Greater Cleveland Sports Hall of Fame and Museum. The campus also hosts The MetroHealth System, House of Champions, Urban Squash Cleveland, USA Lacrosse, Re:Source Cleveland, and Facing History and Ourselves. Outdoor spaces include Doyle Field, a new Little League field, along with a sports mini-pitch, lacrosse field, basketball court, three playgrounds, and learning garden.

UCS is a recipient of the 2022 Top Workplace Award from The Plain Dealer, which is based solely on employee feedback. UCS has also been recognized as one of Cleveland's City Champions by The Plain Dealer, a National Green Ribbon School for Environmental Practices and Learning Model, and a School of Excellence by the Cleveland Foundation and The George Gund Foundation.

Role Overview

The Manager of Campus Security & Commissioned Officer is responsible for maintaining a safe and secure environment for students, families, faculty/staff, and visitors on campus. This role combines leadership and hands-on security duties — overseeing campus safety operations while directly engaging as the school's primary officer. The position ensures effective implementation of security protocols, emergency preparedness, and community safety education in alignment with institutional goals and regulatory requirements.

Responsibilities

Commissioned Officer

• Serve as the on-site Commissioned Officer, providing a visible, approachable, and proactive safety presence on campus.
• Build positive relationships with students, staff, and families to promote a culture of trust and safety.
• Oversee and direct school traffic during arrival and dismissal times and campus wide events, ensuring the safety of students, families, faculty/staff and visitors.
• Respond promptly to incidents involving student behavior, threats, or emergencies in accordance with school policies and applicable laws.
• Conduct investigations into campus-related incidents or violations and document findings appropriately.
• Provide safety education and presentations on topics such as crime prevention, emergency preparedness, and responsible behavior as requested by administration.
• Conduct regular patrols of buildings, grounds, and parking areas to ensure safety and compliance.
• Monitor and manage campus surveillance and access control systems.
• Serve as the primary contact for managing and reviewing security camera footage.
• Respond rapidly to emergencies, disturbances, and potential safety threats.

Leadership & Administration

• Oversee all campus security operations under the direction of the Director of Campus Security.
• Develop, implement, and enforce security policies, procedures, and emergency response protocols.
• Support all security personnel including off-duty evening and weekend officers.
• Collaborate with local law enforcement, fire departments, and emergency management agencies.
• Ensure compliance with all local, state, and federal regulations.
• Maintain accurate reports and records of incidents, investigations, and security assessments.
• Advise the Director of Campus Security on emerging risks, trends, and areas for improvement.

Emergency Preparedness & Community Engagement

• Support emergency preparedness initiatives, including planning and conducting drills for lockdowns, fire, weather, and other critical incidents.
• Train staff and students on emergency procedures, crisis response, and personal safety awareness.
• Maintain readiness of emergency equipment, communication systems, and safety supplies.
• Promote a culture of safety, respect, and inclusion throughout the school community.
• Partner with school administrators, counselors, and community organizations to address student and family safety needs.
• Serve as a liaison between the school and public safety agencies to strengthen collaboration and response capabilities.

Skills and Competencies

• Passionate about fulfilling the mission of UCS
• Excels at building relationships with various stakeholders
• Exceptional communication and relationship-building skills with students, staff, families, and community partners
• Strong ability to de-escalate conflicts and promote a safe, respectful campus culture
• Reflective with a strong desire to learn and grow
• Applies superb judgment and maintains high level of discretion
• Flexible and willing to make adjustments based on the needs of the organization
• Demonstrated ability to assess threats, remain calm under pressure, and make informed, effective decisions in high-stress situations
• Experience coordinating responses to emergencies, disturbances, or safety incidents
• Proficient in the use of security and surveillance systems, access control tools, and digital incident reporting platforms
• Familiar with best practices in school security, patrol operations, and threat assessment
• Strong documentation and record-keeping skills to ensure accuracy, confidentiality, and compliance
• Commitment to building positive relationships with students and staff to promote a secure and supportive environment
• Collaborative approach to problem-solving and partnership with law enforcement and community organizations

Education and Experience

• Bachelor's degree and a minimum of 15 years of law enforcement experience with progressive responsibilities (including supervisory) required
• School, hospital, or non-profit security experience required
• Broad-based knowledge of physical security standards, investigations, and management of security personnel
• Ohio Peace Officers Training Certification or the equivalent from another law enforcement federal agency required
• Experience with law enforcement training programs including violent intruder response programs (ALICE, Run, Hide, Fight, etc.) and telephonic threats
• Familiarity with State of Ohio Emergency Operations Plans and FEMA Incident Command response
• Working knowledge of Ohio Revised Code
• Practical knowledge of relevant technical equipment, policies, procedures, strategies to promote effective security operations for the protection of people, data, property, and the institution
• Familiar with all forms of social media and able to stay current with social media trends

Physical Requirements and Work Environment

• Prolonged periods of standing, moving throughout the interior and exterior of the 15 acre campus, and climbing stairs.
• Prolonged periods of sitting at a desk and working on a computer.
• FBI/BCI background check required
• Be on call for safety concerns, questions, and events as needed.

Compensation and Benefits

• Salary commensurate with experience ($60,000 - $65,000)
• 401(k) with a generous employer contribution and match
• Medical, dental and vision insurance
• Employer paid life insurance, AD&D, and short and long term disability coverage
• 12 weeks of paid parental leave
• Tuition discount for students who attend UCS
• Educational assistance program (up to $2,000 per year)
• Casual work attire (denim and UCS spirit wear are welcomed)
• On-site fitness center for faculty and staff
• Financial and retirement advising at no cost to employees
• Opportunities for discounts on home, rental and auto-insurance

Additional Information

• Status: Full-Time; Exempt
• Reports to (direct): Director of Campus Security

Hours and Schedule

• 40 hours per week/year-round
• 7:30 am - 3:30 pm (Monday - Friday); on call as needed

Urban Community School is an Equal Opportunity Employer. Urban Community School provides equal employment opportunities to all employees and applicants for employment without regard to race, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws. Urban Community School complies with applicable state and local laws governing nondiscrimination in employment.