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<h3>Job Description</h3>
Job Description
Welcome to Distinctive Living, we're seeking a Concierge (Full-Time or Part-Time) for our (Community Name &amp; Location)
Here at Distinctive Living, we want our people to realize their full potential. We're passionate about personal and professional growth and will do everything we can to help you flourish. We deeply care about our team-members and partners and strive to provide a culture where people feel valued and inspired.
The Concierge acts as the first point of contact at the community for our customers through telephone or in-person interactions, this position provides exemplary customer service in a friendly and professional manner. This position is responsible for graciously greeting community visitors, addressing the questions or concerns of prospective or current residents and families, and providing support to sales and marketing and the business office. Pays attention to details and uses creativity to create positive experiences with current and prospective residents by managing the lobby experience for all visitors.
Benefits when choosing a career with Distinctive:
<ul>
<li>Medical, Dental and Vision benefits</li>
<li>Paid Time Off</li>
<li>401k Retirement Plan &amp; Life Insurance</li>
<li>Team Member Assistance Program</li>
</ul>
Responsibilities:
<ol>
<li>Proactively assists residents, families, visitors, and employees with questions or problems resulting in a positive experience; greet all visitors and answer incoming calls in a professional and respectful manner.</li>
<li>Monitors entry area for visitors and guests, greets and directs as necessary, answers incoming telephone calls and resident calls, forwards and takes messages, receives and sends packages for residents, assists with residents who request assistance with mailing letters and packages. manage the lobby; monitor and ensure desk and lobby are clean and neat; create a comfortable, inviting area; assist the activity director and/or others as necessary in promoting activities with residents in the lobby.</li>
<li>Sales &amp; Marketing: manage the inquiry process, connecting the caller or visiting customer to the appropriate inquiry team member; respond to inquiries and/or tours when community relations director, executive director and resident care directors are not available; facilitate experiences/tours of community as needed; knowledgeable and assist in supporting the marketing standards of the community; assist with duties related to the Lead Management Program; assist with assembling marketing packets as needed.</li>
<li>Business Office: assist in processing new resident documentation; assist in maintenance of resident files and documentation while maintaining confidentiality.</li>
<li>Promote and encourage residents to participate in activities.</li>
<li>Follow and communicate company policies and procedures.</li>
<li>This job description provides a framework for the job; other duties may be assigned as necessary.</li>
</ol>
Required Skills and Experience: 
<ul>
<li>High School Diploma or equivalent required. </li>
<li>Must have six months of experience in a receptionist role or similar function. </li>
<li>Experience with Microsoft Word and Excel preferred.</li>
<li>Excellent verbal and written communication skills.</li>
<li>Able to communicate verbally in person and over the phone.</li>
</ul>
Apply today to learn why Distinctive Living is a certified Great Place to Work!
 Job Posted by ApplicantPro

Concierge/Receptionist

<h3>Job Description</h3>
Job DescriptionAbout Kasa
Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure travelers alike. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations.
Unlike traditional hotel operators, we prioritize automation, AI-driven pricing, and data-driven decision-making to optimize revenue and improve guest experiences.
Location: Traverse City, MI
Time Commitment: 40 hours per week
Anticipated Schedule: As needed for onsite needs. No overnight. 
The Hospitality Associate role is an on-site facilitator of everything that the Kasa guests will experience during their stay. As a Hospitality Associate in the Traverse City market, you will have end-to-end ownership over the guest experience onsite.
Like many operations roles, there is no "typical day" but you will collaborate daily with Kasa teams and partners to drive excellent guest service and results. You will be actively communicating through text, phone, email, WhatsApp, Slack, all while prioritizing guest needs and delivering phenomenal service. Daily tasks include, but are not limited to: Checking guests in, assisting with local area recommendations, communicating and prioritizing with Housekeeping, working seamlessly with our regional GX team, identifying upsell and revenue opportunities, maintaining the lobby, breakfast room, and hotel vibe, addressing any guest needs, touring the property and assisting guests to their unit, and delivering 5-star service to guests and other team members. A typical schedule for this role is based on business needs, including nights, weekends and holidays (we are in the hospitality industry).
Unleash your career potential at Kasa
We're building a tech-enabled global hospitality brand that unleashes the potential of livable space. Hospitality is at the core of who we are, and we are committed to providing our teams the same care we give our guests, neighbors, and partners.
Required Attributes
<ul>
<li>Guest-Centric Mindset: Multiple years of experience in a hospitality or service industry working backward from the guests' needs to deliver positive experiences and interactions.</li>
<li>Proactive Communicator: Delivers clear, concise, and proactive communication across teams and external partners. Leads by example in resolving misunderstandings and promoting seamless collaboration.</li>
<li>Tech Savvy: Proficient with modern technology tools and effectively uses them to complete daily work.</li>
<li>Reliable &amp; Consistent: Takes pride in arriving to work on time and welcomes the opportunity to work nights and weekends.</li>
<li>Handy: Comfortable with using a toolkit, physically and metaphorically. Approaching 'problems' as opportunities and showing the initiative to devise solutions.</li>
<li>Functional Self-Management: Works with minimal supervision, manages own time effectively, maintains control over all current projects/responsibilities.</li>
<li>Change Advocate: Thrive in an environment with constant change and easily adapts to new processes, technology, and/or procedures that impact day-to-day responsibilities.</li>
<li>Process Minded: Effectively executes established processes with precision and surfaces process deficiencies which negatively impact the guest experience.</li>
</ul>
Required policy information:
<ul>
<li>This role requires regular access to reliable transportation to and from work.</li>
</ul>
Don't meet all of the qualifications? We want you to consider all of your skills and experiences - both professional and personal- that would make you successful in this role. Although some qualifications are essential, others can be attained with time. We believe diverse perspectives, upbringings, and knowledge contribute to our strong company culture and we encourage you to apply.
Expected Results
<ul>
<li>Role Objective 1: Drive quality outcomes through increased guest satisfaction.
<ul>
<li>Key Initiative: Identify and solve guest service issues through proactivity.</li>
<li>Key Initiative: Improve guest service scores with verbal, written, and over the phone communication with our guests.</li>
</ul>
</li>
<li>Role Objective 2: Engage our guests and community.
<ul>
<li>Key Initiative: Establish a well vetted list of local recommendations.</li>
<li>Key Initiative: Build relationships with local favorites and encourage partnerships.</li>
</ul>
</li>
</ul>
About the Team
Be a part of our East Portfolio Operations, a team passionate about delivering seamless experiences for our guests. Our team members at Kasa are located all over the country, have diverse backgrounds, and come from many different industries. Everyone joined Kasa because they are passionate about delivering high-quality standards to ensure that our guests love their experience while staying with Kasa.
Curious about the Kasa experience? Save 15% when you book onkasa.comBenefits
<ul>
<li>
✈ Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a discount on any night for friends and family.
</li>
<li>
Cell phone reimbursement: We reimburse a portion of your monthly cell phone bill to say thanks for using your personal phone during the workday.
</li>
<li>
📈 401(k) plan: As you invest in yourself and your future, Kasa invests in you too: we match 100% of the first 3% of your deferred salary.
</li>
<li>
&amp;#x1F64C; Paid Time Off: Full-time hourly Kasa employees accrue paid time off at a generous rate that increases with tenure.
</li>
<li>
🩺 Health Coverage: We've invested in comprehensive health insurance options to help when you need it most, including a company-sponsored plan with fertility coverage.
</li>
<li>
⭐ Other Perks: Qualifying full-time roles are eligible for a wi-fi stipend, home office stipend, and more!
</li>
</ul>
Who We Are
Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high-quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to provide stylish, professionally managed accommodations to business and leisure travelers. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations!
Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays to guests. Our guests enjoy seamless check-ins, caring service, and attractive amenities. If anything comes up, our on-site and remote guest experience team is available throughout their stay, ensuring our hospitality is rarely seen but always felt.
Kasa is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by law. All employment is decided based on qualifications, merit, and business need.
Kasa Living is an E-Verify participant. We will verify the identity and employment eligibility of all persons hired to work in the United States by matching information employees provide on the Form I-9 against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS). You may find more information here and here.
Kasa does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or People &amp; Talent team.
The Kasa Talent Acquisition team will only communicate from email addresses that use the URLs kasa.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money or technology to work for our company. If you believe you are a scam victim, please review your local government consumer protections guidance and reach out to them directly. US-based applicants may refer to this article from consumer.ftc.gov for more details.

Hospitality Associate (full-time)

<h3>Job Description</h3>
Job Description
As a Six Flags Team Member you will receive&nbsp;these great perks
<ul>
<li>FREE Admission to the Park</li>
<li>FREE Tickets to Friends &amp; Family Members</li>
<li>Team Member Exclusive Parties and Events</li>
<li>Team Member Recognition and Prizes</li>
<li>Discounts on Tickets, Food and Retail</li>
<li>Flexible schedule – work as little or as much as you want</li>
<li>Training provided and leadership roles are available</li>
<li>Job Training Provided</li>
<li>Flexible Work Schedules</li>
<li>Payday is every Friday!&nbsp;</li>
</ul>
Ready for a job that will throw you for a loop? Drop into our ride operation team and twist your way to success. Whether you’re launching coasters or safely loading them, you’ll be the one to make the thrills happen!
Age Requirement: 16+
What You Will Be Doing
<ul>
<li>Provide guests with a safe and enjoyable ride experience.</li>
<li>Entertain guests&nbsp; as they board our world-class thrill machines.</li>
<li>Make sure seat belts are tight, loose items are secure, and lap bars are locked to keep guests safe.</li>
<li>Enforce rider restrictions and measure for height requirements.</li>
<li>Assist guests in and out of ride vehicles and cycle through the line efficiently and cautiously.</li>
<li>Keep ride patios and midways clean and looking great.</li>
<li>Act as a first responder to ride emergencies and respond appropriately.</li>
</ul>
How You Will Do It
<ul>
<li>Ability to work in an environment as fast-paced as our coasters .</li>
<li>After passing ride certification tests with 100% accuracy.</li>
<li>Strong attention to detail and commitment to safety.</li>
<li>Friendly, outgoing personality inviting guests to your boarding station.</li>
<li>Positive attitude to make guests excited about their ride.</li>
<li>Must react well in stressful and emergency situations.</li>
<li>Taking direction from managers and supervisors.</li>
</ul>
What You Will Need
<ul>
<li>Must be 16 years or older.</li>
<li>In rides you must be able to stand, walk, stoop, bend, and reach throughout your shift.</li>
<li>Excellent verbal communication skills.</li>
<li>Able to work a flexible schedule, including weekends and holidays.</li>
</ul>
If you are able to answer "YES" to all of the following questions, please continue the application process by clicking "Apply"&nbsp;
<ol>
<li>Can you provide legal documentation establishing your identity and eligibility to&nbsp;be legally employed in the United States?&nbsp;</li>
<li>Are you able to perform the essential functions of the job for which you are applying with or without reasonable accommodation?&nbsp;</li>
<li>Within the last 90 days, can you state that you have not used illegal or social drugs (excluding marijuana), such as MDMA (Molly), cocaine and crystal methamphetamine?&nbsp;</li>
<li>I am willing to agree that future text messages relating to Six Flags, Inc., including company news, job posting application status updates, and other information,&nbsp;may be sent on behalf of Six Flags, Inc. to the cell phone number I provide.&nbsp;</li>
</ol>
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Ride Operator - Seasonal

<h3>Job Description</h3>
Job Description
Are you a talented multitasker who loves interacting with people? We’re looking for a positive and professional Receptionist to be the compassionate first impression of our law firm. You’ll welcome visitors, clients, and fellow employees, answer phone calls and emails, sort and deliver mail, schedule meetings, make travel arrangements, and assist us with other operations as needed. The ideal candidate is a great communicator with a strong work ethic who is interested in a meaningful role on a supportive team. If this sounds like you, apply today!
Compensation:
$30,000+ DOE
Responsibilities:
<ul>
<li>Respond to incoming phone calls and emails and make sure the right people receive all important information </li>
<li>Greet visitors, clients, and fellow employees when they arrive at the front desk and provide them with any necessary directions or information</li>
<li>Ensure the security of the building by having visitors follow necessary sign-in protocol</li>
<li>Arrange appointments for employees and keep the calendar up-to-date</li>
<li>Complete other administrative duties as needed such as data entry, paperwork, photocopying, etc.</li>
<li>Assure incoming and outgoing mail is managed appropriately and handle deliveries</li>
</ul>
Qualifications:
<ul>
<li>Has experience answering telephone calls and troubleshooting stressful situations</li>
<li>At least one year of receptionist or administrative assistant, experience, or similar preferred</li>
<li>Exhibits working knowledge of Microsoft Office and basic computer skills</li>
<li>Must have graduated high school, received a G.E.D. or equivalent</li>
<li>Displays impeccable interpersonal, time management, organizational, and customer service skills</li>
</ul>
About Company 
We’re a fast-growing, award-winning personal injury law firm based in Jacksonville, Florida, with offices in Nocatee, Southside, and Downtown. At our core, we’re storytellers and advocates — helping real people through some of the hardest moments of their lives.
Our work goes beyond just winning cases. We guide clients through the legal, medical, and insurance maze so they can focus on healing. As part of our marketing team, you’ll help us share these stories, build trust, and show our community that the right legal team makes all the difference.
If you’re looking for meaningful work, a collaborative team, and a brand you can be proud to represent, you’re in the right place.

Front Desk Administrator

<h3>Job Description</h3>
Job Description
Overall Scope and Responsibility: 
 
Responsible for the registration of new guest, departures, reservations, cashier close reports and front office reports. Interact and work closely with other departments in an efficient manner. Provide and maintain the highest possibly service standards to our clientele at all times.
 
Essential Duties:
<ul>
<li>Completes the registration process by inputting and retrieving information from computer, confirming pertinent information including number of guests and room rates. Assigns rooms based on guest's specific requests, VIP status etc. Issues keys and non-verbally confirms the room number and rate </li>
<li>Informs guests on hotel facilities and amenities, provides directions within the property. </li>
<li>Communicates luggage delivery / retrieval with the bell staff, and car requests with the valet if needed </li>
<li>Performs basic accounting procedures including exchange of foreign currency, cash handling, posting charged to guest folio, making adjustments etc </li>
<li>Reviews reports such as credit limit report, arrivals/ departures, discrepancy report, group resumes etc and communicates pertinent information to the respective department </li>
<li>Communicates credit issues to all revenue generating departments</li>
<li>Projects a warm welcome, follows 10-5 rule, acknowledges waiting guests with no exception. Uses a clear and positive speaking voice, listens to understand requests, responds with appropriate action and provides options </li>
<li>Communicates guest requests with the appropriate department </li>
<li>Fields guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listens and extends assistance in order to resolve guest dissatisfaction using empowerment within acceptable limits. Consults FO managers for further assistance </li>
<li>Reviews departing guest's folios and invites guests back </li>
<li>Makes reservations </li>
<li>Acts as concierge assisting guests with directions, transportation and coordinated further accommodation through concierge. </li>
</ul>
 
Job Knowledge, Skills, &amp; Abilities
<ul>
<li>Excellent communication, interpersonal, and organization skills.</li>
<li>Must be able to carry 10 lbs.</li>
<li>Commitment to superior customer service and excellent customer service skills.</li>
<li>Proven ability to influence a team and achieve results.</li>
<li>Flexibility and creative problem-solving ability.</li>
<li>Strong initiative and self-motivation.</li>
</ul>
<ul>
<li>Fluency in job related English both verbal and non-verbal.
<ul>
<li>An appreciation and respect for the diversity of all individuals in the workplace.</li>
<li>Ability to handle pressure and work in a fast paced environment.</li>
</ul>
</li>
<li>Must be able to work days, evenings, and weekends as necessary.</li>
</ul>

Front Desk Agent - South Beach Boutique Hotel

Ride Operator

<h3>Job Description</h3>
Job DescriptionCompany Overview We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service. Job Summary Are you a night owl? Do you like working by yourself while being a part of a larger team? Then our Night Auditor position is for you! Fast, fun, and friendly are the main characteristics of this position. Responsibilities: 
<ul>
<li>Closing reports at the end of each night</li>
<li>Maintain responsibility and accountability for the hotel property and the safety of guests, and have authority for the hotel operations while on duty.</li>
<li>Have a working knowledge of reservations procedures, take reservations, and know cancellation procedures and Walk Policy.</li>
<li>Checking in guests, showing that classic customer service smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position.</li>
</ul>
 Qualifications: 
<ul>
<li>Strong computer skills.</li>
<li>Exceptional communication skills.</li>
<li>Demonstrated excellence in guest service.</li>
<li>Ability to multitask with limited supervision</li>
<li>Ability to work in a fast-paced environment.</li>
</ul>
 Benefits/Perks: 
<ul>
<li>Medical, Dental, and Vision insurance options</li>
<li>Paid time off and 401(k) for full-time employees</li>
<li>All employees get discounts on hotels across the country! Get franchise rates at all hotels within the brand plus other hotels managed by ZMC Hotels</li>
<li>Opportunities for bonuses</li>
<li>$250 referral bonus ($250 for you and $250 for a referred associate)</li>
<li>DailyPay: access to your already earned wages before payday</li>
</ul>

Part-Time Night Auditor- Weekends Required

<h3>Job Description</h3>
Job Description
 
At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Our goal is to assist our members and our employees to reach their full potential. We are currently looking for a high energy individual with a passion for helping others and a drive to succeed to join our team! 
The Overnight Closer (Customer Service Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. You will also be responsible for closing that day’s shift for that business day as well as creating an accurate bank deposit. 
Why Planet Fitness? 
Each of our employees receive: 
<ul>
<li>Complimentary Back Card Membership </li>
<li>Company Facilitated Training </li>
<li>Advancement Opportunities </li>
<li>Rewards and Recognition Programs </li>
</ul>
Essential Duties and Responsibilities 
<ul>
<li>Greet members, prospective members and guests, providing exceptional customer service. </li>
<li>Handle all front desk related activities including: </li>
<li>Answer phones in a friendly manner and assist callers with a variety of questions. </li>
<li>Check members into the system. </li>
<li>New member sign-up. </li>
<li>Take prospective members on tours. </li>
</ul>
<ul>
<li>Facilitate needed updates to member’s accounts. </li>
<li>Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. </li>
<li>Assist in maintaining the neatness and cleanliness of the club. </li>
<li>Close shift for that business day. </li>
<li>Create a bank deposit for next day. </li>
</ul>
Qualifications/Requirements
<ul>
<li>Customer service background preferred. </li>
<li>Basic computer proficiency. </li>
<li>A passion for fitness and health. </li>
<li>Upbeat and positive attitude! </li>
<li>Punctuality and reliability is a must. </li>
<li>Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations. </li>
<li>Strong listener with the ability to empathize and problem solve. </li>
<li>Demonstrate diplomacy in all interactions while using appropriate behavior and language. </li>
<li>High School diploma/GED equivalent required. </li>
<li>Must be 18 years of age or older. </li>
</ul>
Physical Demands 
<ul>
<li>Continual standing and walking during shift. </li>
<li>Continual talking in person or on the phone during shift. </li>
<li>Ability to work 3rd shift (overnights). </li>
<li>Must be able to occasionally lift up to 50 lbs. </li>
<li>Will occasionally encounter cleaning chemicals during shift. </li>
</ul>
Pay &amp; Benefits
<ul>
<li>Potential of up to three raises per year</li>
<li>Great career advancement opportunities</li>
<li>Insurance benefits for full time staff</li>
<li>401k benefits based upon eligibility </li>
</ul>

Overnight

<h3>Job Description</h3>
Job Description
Residence Inn by Marriott/Buffalo-Downtown, 620 Delaware Avenue, Buffalo, NY 14202
We are looking for Room Attendants to join our Team! Our Residence Inn® by Marriott Buffalo Downtown, is located in the Allentown district of Downtown Buffalo, our hotel is minutes from the Buffalo Niagara Medical Campus and offers free onsite parking, as well as an attached Starbucks®. With 105 spacious studio and one-bedroom suites with separate living and sleeping areas, and fully equipped kitchens, we are an extended stay hotel. The Residence Inn is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates.
A Room Attendant will be responsible for maintaining the cleanliness of our guest rooms and suites.
Role:
<ul>
<li>Clean rooms/suites as assigned by supervisor ensuring quality of cleanliness and customer service. This includes cleaning floors, vacuuming, changing linens, making beds, cleaning bathrooms.</li>
<li>Reporting discrepancies and maintenance problems to supervisor.</li>
<li>Providing excellent customer service by responding promptly to guest requests.</li>
<li>Working typical shifts that include weekends and holidays when required.</li>
</ul>
About Buffalo Lodging Associates: 
Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence.
What You Bring:
Previous experience in a hotel setting or open to training. Excellent customer service skills. Able to work alone or as part of a team. Ability to work on feet for extended periods. Can navigate a cart weighing up to 100 lbs., and lift, carry up to 25 lbs. And most importantly an engaging personality.
Pay range: $16-$17
What We Offer You: 
At Buffalo Lodging, we are committed to keeping our most important assets – our associates– healthy, happy and productive. To achieve this, we offer a variety of benefits including the following:
<ul>
<li>Paid Weekly (Every Friday!)</li>
<li>Medical, Dental &amp; Vision Insurance</li>
<li>Competitive 401 (k) Retirement Savings Plan with Generous Employer Match</li>
<li>Paid Vacation and Sick Time</li>
<li>Paid Holidays</li>
<li>Tuition Reimbursement</li>
<li>Flexible Spending Account</li>
<li>Company Paid Life Insurance</li>
<li>Company Paid Short-Term Disability Insurance</li>
<li>Long-Term Disability Insurance</li>
<li>Employee Assistance Program</li>
<li>Hotel Discounts – for You, Your Friends and Family</li>
<li>Monthly Employee Appreciation Activities &amp; Events</li>
<li>Learning and Development Opportunities</li>
<li>Employee Referral Program</li>
</ul>
Buffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Room Attendant

<h3>Job Description</h3>
Job DescriptionDescription:
Introduction:
Seabreeze Management Company is a full-service property management firm with a diverse management portfolio of over 150,000 residential and commercial properties. Based in Aliso Viejo, California, Seabreeze has offered an unrivaled client experience to commercial common-interest developments and homeowners’ associations for over 35 years. With offices throughout California, Nevada, Arizona, Idaho, and Washington Seabreeze and its family of companies has expanded its mission to be a trusted advisor and collaborative partner with developments to build thriving associations through superior service and integrity. 
 
At Seabreeze, people are at the heart of what we do. Our philosophy, “Passion when combined with commitment, makes anyone unstoppable” is carried out by enthusiastic and customer-centric teams who serve the communities where we work and live. 
 
Summary:
The Front Desk Associate provides high-quality attendant services for the residential properties. The concierge pro-actively anticipates the needs of the customer so a solution can be offered before being requested, personalizing the delivery of the service to meet the specific needs of each customer, reminding the customer of scheduled events, appointments, constraints, etc., and protecting the customer from unnecessary or unwanted demands by others.
 
Essential Duties and Responsibilities:
To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>Provide the customer with an experience that will always be remembered and with the highest level of responsiveness.</li>
<li>Project an approachable and professional image in personal appearance, manner, and demeanor.</li>
<li>Maintain a work environment of cleanliness and organization.</li>
<li>Assure prompt and positive action on all resident complaints, questions, concerns and suggestions, as well as conduct quality assurance follow-up; respond to inquiries regarding services and building issues.</li>
<li>Acknowledge and greet all residents and guests with utmost courtesy and urgency, moving out from behind the front desk to open doors and assist owners.</li>
<li>Listen and work with residents who present service opportunities that other staff employees cannot resolve. Attempt to resolve them and/or elevate to the General Manager when matters are outside scope or ability.</li>
<li>Serve as information liaison to General Manager.</li>
<li>Maintain consistent presence at work station.</li>
<li>Record reservations for guest and conference/party rooms &amp; outside designated areas</li>
<li>Use professional telephone etiquette in handling resident requests.</li>
</ul>
 
Requirements:
Knowledge, Skills and Experience:
<ul>
<li>Must demonstrate a positive attitude and professional demeanor, serving as an ambassador for the company, and encouraging other employees to do the same.</li>
<li>Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.</li>
<li>Ability to deal with problems involving several concrete variables in standardized situations.</li>
<li>Ability to read and interpret documents such as operating and procedural manuals.</li>
<li>Requires strong communication, organizational, decision-making and interpersonal skills.</li>
<li>Ability to be detail-oriented while maintaining thorough follow-through.</li>
<li>Ability to multi-task and to work well under pressure.</li>
<li>Requires professional demeanor with ability to use independent judgment to handle any customer services matters in satisfactory manner.</li>
<li>Proficiency with electronic resources such as Internet search, Outlook and Word.</li>
<li>Possess a valid state issued driver’s license with a clean driving record, and the ability to proficiently operate a standard transmission vehicle.</li>
</ul>
Minimum Education:
<ul>
<li>Some higher education or vocational training specializing in the residential industry desired</li>
</ul>
Availability: Afternoons &amp; Evenings, weekdays and weekends, flexibility
 
Language Skills:
The individual must have the ability to communicate effectively with employees and clients at all levels of the organization, both verbally and in writing.
 
Work Environment:
The attendant works in a well-lighted, clean environment. S/he constantly interacts with other people, and may have to handle several responsibilities at once.
 
Seabreeze is proud to be an Equal Opportunity Employer that celebrates the diversity of our team. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other legally protected status. For individuals with disabilities who would like to request an accommodation such as an ASL interpreter, please contact Vy Nguyen at (949) 334-8166.

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