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Business Manager Lubbock 41323BR Media and Communication Position Description Manages personnel and budgetary matters for a department or college. Exercises discretion and independent judgment to oversee the activities of staff and the financial processes to ensure fiscal responsibility of department/college. Ensures staff and faculty have the resources to complete their work. Usually serves as a hiring manager and employee service coordinator. Major/Essential Functions Directs, plans, coordinates and supervises the operation and activities of a specialized unit or small department: develops and implements policies and procedures, administers the budget, organizes tasks and sets priorities. Serves as liaison with university personnel and community at large. Works under general supervision with broad latitude for initiative and independent judgment. Serves as manager of college financial and budgetary processes to ensure fiscal responsibility and strategic management of financial resources. Duties to include, but not limited to the following: oversees account reconciliation on a regular/monthly basis, prepares and submits necessary budget paperwork for appointments, budget transfers, and revenue forms. Manages the annual budget prep process to include successfully closing the current fiscal year records and setting up the next fiscal year reporting. Responsible for providing reports for the college's annual Budget Hearings and ensuring accuracy of all financial reporting. Provides oversight of all college appointments, to include verifying correct salaries and FOPs of faculty &amp; staff, reviewing college ePAFs, and processing labor redistributions to ensure all funds are spent correctly and spent each year. Prepares semesterly graduate payroll spreadsheets to verify appointments and assign appropriate FOPs to ensure all funds are used appropriately and spent each year. Responsible for the submission of all college-level administrative appointment stipend ePAFs, as well as faculty appointments on grants/endowments. Provides oversight for all graduate, adjunct, and overload ePAFs for the college to verify FOPs and general appointment details. Provides oversight for all college budget/procurement needs and maintains budgetary processes, to include but not limited to the following: deposit/cash handling procedures, scholarship awarding procedures, cost transfers, labor redistributions, etc. Responsible to ensure all staff members assisting in procurement processes are trained and supported as needed. Responsible to ensure that all scholarship accounts are set up in the STS system and provide scholarship budgets to the Scholarship Committee to ensure that no scholarship is overspent. Required Qualifications Bachelor's degree and four years of experience developing or managing programs or projects. Additional job related education may be substituted for the required experience on a year-for-year basis. Preferred Qualifications General accounting practices and procedures. Course work in accounting. Organizational skills. Ability to manage multiple tasks. Excellent written and oral communication skills, including ability to communicate financial information professionally, clearly, consistently, and transparently to non-financial experts. Excellent word processing abilities. Knowledge of MS Word; MS Publisher; MS Outlook; MS Excel. 5-7 years of TTU accounting work. Working knowledge of the TTU financial system. Special Instructions to Applicant Please include your cover letter and resume with your application. Minimum Hire Rate 4000 To apply, visit <a href="https://apptrkr.com/6310206" target="_blank">workattexastech.com</a> All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran. Copyright ©2025 Jobelephant.com Inc. All rights reserved. <a href="https://www.jobelephant.com/" target="_blank">Posted by the FREE value-added recruitment advertising agency</a> jeid-5fc804ed40430245a641d4257a8e1985
JobiqoTJN. Keywords: Business Manager, Location: Lubbock, TX - 79411

Business Manager

Manager Grievance &amp; Appeals (Provider Services) CalOptima CalOptima Health is seeking a highly motivated an experienced Manager, Grievance &amp; Appeals (Provider Services) to join our team. The Manager Grievance &amp; Appeals (Provider Services) will provide daily oversight and technical management for provider services, including provider disputes, provider grievances and provider appeal to ensure compliance with state, federal and accreditation standards applicable to CalOptima Health. The incumbent will work with CalOptima Health management staff and other affiliated health networks with a close interface to the program and process, including areas such as Utilization Management, Claims Administration, Delegation Oversight, Quality Improvement and health network relations. The incumbent will research complex claims problems, isolate root causes and partner with various entities for resolution. The incumbent will communicate with all levels of internal staff, regulatory agencies, health networks, providers, vendors, community-based organizations and medical groups. Position Information: 
<ul>
<li>Department: GA - Provider Disputes </li>
<li>Salary Grade: 315 - $109,892 - $175,827 ($52.83 - $84.5322) </li>
<li>Work Arrangement: Partial Telework **This position is eligible for telework in California.** </li>
</ul>
 Duties &amp; Responsibilities: 
<ul>
<li>50% - Program Oversight
<ul>
<li>Identifies and analyzes trends, collaborates with the Director to provide trends and makes recommendations for improvement.</li>
<li>Stays current on the local, state and federal health care environment, identifying issues that may impact CalOptima Health's programs as they relate to claims, provider disputes, grievances and provider appeals.</li>
<li>Develops, implements, maintains and reviews the adequacy of the CalOptima Health provider grievance systems, reporting, policies and functions to achieve stated goals, including, but not limited to, complaint resolution and timely responsiveness for all lines of business, to ensure compliance with all relevant regulatory requirements pertaining to provider disputes.</li>
<li>Works with the Audit and Oversight department and key departments to ensure internal departments and external partners (e.g., health networks and delegates) are up to date with regulatory, departmental and organizational changes impacting the grievance and appeals processes.</li>
<li>Ensures timely and effective data collection, summarization, integration and reporting, including, but not limited to, productivity, status and trend reports for specific committees such as the Quality Improvement Committee, Grievance and Appeals Committee, Quality Assurance Committee of the Board of Directors and other ad hoc reporting as required.</li>
<li>Serves as CalOptima Health's primary point of contact and subject matter expert related to provider services (disputes, grievances and appeals).</li>
<li>Participates in Department of Managed Healthcare (DMHC), Department of Health Care Services (DHCS) and Centers for Medicare and Medicaid (CMS) audits related to area of responsibility for all CalOptima Health programs. </li>
</ul>
</li>
<li>45% - Leadership
<ul>
<li>Cultivates and promotes a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability.</li>
<li>Directs and assists the team in carrying out department responsibilities and collaborates with the leadership team and staff to support short- and long-term goals/priorities for the department.</li>
<li>Manages, hires, mentors and develops department staff.</li>
<li>Oversees the development and maintenance of internal policies and procedures and desktops to ensure compliance with all state and federal regulations for multiple lines of business.</li>
<li>Manages and makes recommendations on the development and maintenance of an effective dispute, appeals and grievance process and systems consistent with CalOptima Health policies and stated goals, including, but not limited to mechanisms to monitor provider disputes, grievances and appeals involving Legal, DMHC, DHCS, Independent Medical Review, Medi-Cal State Hearings, Office of Administrative Hearings and Appeals, CMS and external review agencies for CMS.</li>
<li>Partners with the management to ensure appropriate training and auditing tools are developed and maintained for the department. </li>
</ul>
</li>
<li>5% - Other
<ul>
<li>Completes other projects and duties as assigned. </li>
</ul>
</li>
</ul>
 Minimum Qualifications: 
<ul>
<li>Bachelor's degree in business administration, nursing, healthcare administration or related field PLUS 3 years of health care management experience in a related area of responsibility (provider disputes and appeals, claims administration, appeals and grievances) required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. </li>
<li>3 years of leadership experience required. </li>
<li>Experience in health maintenance organization, Medi-Cal/Medicaid, Medicare Advantage, Medicare Part D, Special Needs Plans, Medicare-Medicaid Plans and/or the Program of All-Inclusive Care for the Elderly required.</li>
</ul>
 Preferred Qualifications: 
<ul>
<li>Experience with process improvement implementation.</li>
</ul>
 Required Licensure / Certifications: 
<ul>
<li>N/A</li>
</ul>
 Knowledge &amp; Abilities: 
<ul>
<li>Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. </li>
<li>Work independently and exercise sound judgment.</li>
<li>Communicate clearly and concisely, both orally and in writing.</li>
<li>Work a flexible schedule; available to participate in evening and weekend events.</li>
<li>Organize, be analytical, problem-solve and possess project management skills.</li>
<li>Work in a fast-paced environment and in an efficient manner.</li>
<li>Manage multiple projects and identify opportunities for internal and external collaboration.</li>
<li>Motivate and lead multi-program teams and external committees/coalitions.</li>
<li>Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment.</li>
</ul>
 Physical Requirements (With or Without Accommodations): 
<ul>
<li>Ability to visually read information from computer screens, forms and other printed materials and information.</li>
<li>Ability to speak (enunciate) clearly in conversation and general communication.</li>
<li>Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.</li>
<li>Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.</li>
<li>Lifting and moving objects, patients and/or equipment 10 to 25 pounds</li>
</ul>
 Work Environment: If located at the 500, 505 Building or a remote work location: 
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed.</li>
<li>There are no harmful environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate.</li>
</ul>
 If located at PACE: 
<ul>
<li>Work is typically indoors in a clinical setting serving the frail and elderly.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul>
 If located in the Community: 
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. </li>
<li>Employee will occasionally work outdoors in varied temperatures.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul>
 About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits &amp; Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the <a href="https://apptrkr.com/get_redirect.php?id=6357344&amp;targetURL=https://alliantbenefits.cld.bz/24caloptimacabenguide" target="_blank">2024 CalOptima Health Benefits Guide</a> and our <a href="https://apptrkr.com/get_redirect.php?id=6357344&amp;targetURL=https://alliantbenefits.cld.bz/25caloptimacabenguide" target="_blank">2025 CalOptima Health Benefits Guide</a> regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is July 16, 2025 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: <a href="https://apptrkr.com/6357344" target="_blank">https://jobs.caloptima.org/jobs/manager-grievance-appeals-provider-services-505-city-parkway-west-california-united-states</a> Copyright ©2025 Jobelephant.com Inc. All rights reserved. <a href="https://www.jobelephant.com/" target="_blank">Posted by the FREE value-added recruitment advertising agency</a> jeid-cf7b2c04c4b10840a8654602344b5194
JobiqoTJN. Keywords: Provider Relations Manager, Location: Orange, CA - 92866

Manager Grievance & Appeals (Provider Services)

Since 1940, Dairy Queen® has been one of the world’s best known and loved brands. Based in Minneapolis, MN, International Dairy Queen Inc., (IDQ), is the parent company of American Dairy Queen Corporation. As a leading franchisor, there are more than 7,000 independently owned and operated restaurants in the U.S., Canada and more than 20 countries around the world. IDQ is a subsidiary of Berkshire Hathaway Inc. (Berkshire) which is led by Warren Buffett, the legendary investor and CEO of Berkshire.
Here at IDQ, we create extraordinary Fan experiences every day and we do this through our commitment to hiring and retaining only the best in class talent. We firmly believe that our employees are the catalyst to the success of the company where their initiative, strategic thinking, and entrepreneurial spirit are recognized and rewarded. We're looking for motivated, passionate and dedicated individuals with an inherent need and ambition to go after bigger challenges.
 
Provide guidance and coaching to franchisees and Operations team to achieve short and long-term company and operational goals.&nbsp; Utilize knowledge of restaurant operations and staff resources to provide counsel, advice, and assistance to franchisee owners/operators to positively impact and improve sales, profits, operating standards, and operating systems while maintaining or exceeding customer expectations.&nbsp; Ensure compliance with IDQ policies and system standards.&nbsp; Gain and maintain support of DMA chair people and other key franchisee leadership in achieving operational goals.&nbsp; Engage functional experts when needed.&nbsp; Provide support to other functions when needed.
Primary Accountabilities
Planning
<ul>
<li>Effectively implement and execute the Worldwide Operation’s Business Plan (rolling 1-, 2- and 3-year plan) for a particular District.&nbsp;&nbsp; Develop and implement a district wide business plan (i.e., integrated marketing, operations, training, development, and supply chain plan)</li>
<li>When and where appropriate, establish and implement effective business plans with franchise owners in the district.&nbsp; Provide necessary counsel and assistance to ensure the plans include specific goals and strategies in support of ADQ’s Operations and Marketing Plan.</li>
</ul>
Consulting
<ul>
<li>Provide advice and guidance in developing and managing marketing performance through effective partnerships with appropriate departments, vendors, and franchisees.</li>
<li>Responsible for positioning franchisees to consistently achieve optimal shift management, food safety, quality, service, cleanliness, repair and maintenance, and atmosphere goals as established by Operation’s Business Plan and ADQ’s operating standards.</li>
<li>Provide impactful advice and counsel to position franchisees for optimal financial health.</li>
<li>Partner with appropriate ADQ staff to help position new and existing franchisees to establish and execute effective development, reinvestment, and renewal strategies.</li>
</ul>
Other
<ul>
<li>Provide support to other departments/functions as needed.</li>
<li>May assist with new store openings as required.</li>
<li>Complete Ad Hoc projects as required.</li>
</ul>
The US national base salary range for this position is $92,800 - $113,680. This position is also eligible for a bonus. The base salary range displayed reflects the targeted hiring range for positions across all US locations. Individual pay is determined by job-related skills, work location and relevant education or experience.
 
<ul>
<li>Bachelor’s degree in business, restaurant management or a related field or equivalent restaurant operations experience.</li>
<li>4 or more years of restaurant management (multi-unit/high volume preferred) and/or franchise operations management (or an equivalent combination of education and experience).&nbsp;</li>
<li>A clean driving record is required.</li>
<li>Thorough knowledge and familiarity with the Restaurant Industry (QSR preferred).</li>
<li>Thorough knowledge of restaurant operations.&nbsp;</li>
<li>Proficient knowledge of marketing, finance, training, human resource, and development.</li>
<li>Well organized with a high attention to detail and accuracy.</li>
<li>Creative thinker who can quickly develop innovative ideas across various business units.</li>
<li>Strong communication skills, with the ability to clearly articulate concepts and programs to a variety of audiences.</li>
<li>Excellent written and verbal communication skills.</li>
<li>Ability to provide excellent customer service to both internal and external clients.</li>
<li>Strong ability to multi-task and prioritize multiple projects and requests simultaneously.</li>
<li>Relationship-building skills with the ability to create mutually beneficial relationships with both internal and external clients.</li>
<li>Ability to work quickly in a fast-paced environment with frequent interruptions.</li>
</ul>
Job also requires:
<ul>
<li>Ability to be available and to work occasional evening and weekend hours as necessary, to meet business needs of franchisees.</li>
<li>ServSafe certification</li>
<li>Frequent (4+ hours per day) communication via telephone and email.</li>
<li>Ability to travel overnight for franchisee and staff meetings/visits an average of two weeks per month.</li>
<li>Ability to drive an automobile for franchisee and staff meetings/visits.&nbsp; May require sitting in vehicle up to 8 hours per day, when traveling.&nbsp; Must be able to be insured by company insurance provider.</li>
<li>Ability to travel by airplane as necessary.</li>
<li>Ability to stand on concrete or tiled floors for up to 8 hours per day, when visiting a franchisee location.</li>
<li>No food or beverage allergies that would prevent you from tasting products or working in and around a Dairy Queen restaurant environment.</li>
</ul>
 
All your information will be kept confidential according to EEO guidelines.&nbsp;&nbsp;You must be work authorized in the United States without the need for employer sponsorship.
Benefits
Our benefit package supports the well-being of our employees and their families.&nbsp; Our comprehensive benefit package includes, medical, dental, 401K match, paid time off (including volunteer time as well as parental leave) and so much more!&nbsp; To learn more about our great benefit offerings,&nbsp;<a href="https://idq4.sharepoint.com/:b:/s/HumanResources/ETd5qbtK9IpGmVraMF11l9YBdW7XfZQ9QDSPSzdEYt6w_w" target="_blank">Click Here.</a>
Work Environment
Most positions located out of our global headquarters in Bloomington, MN will work a hybrid work schedule where you will work 2 collaboration days a week.&nbsp; Additional in office time may be required to support team/project needs.&nbsp; Positions will be identified as “remote eligible” when consideration will be given to candidates outside of drivable distance to our Bloomington office.
Inclusion &amp; Belonging
We are committed to creating a culture of inclusion and belonging for all who touch DQ. We believe in and commit to fostering a community where employees bring their authentic selves to work, and where we recruit, engage, and retain employees, franchise owners, and suppliers based on qualifications and merit. We strive to maintain an environment where everyone feels welcome.
IDQ is an Equal Opportunity Employer, and we use E-Verify to confirm the identity and employment eligibility of all new team members. You must be authorized to work in the United States without the need for employer sponsorship.
PandoLogic. Keywords: Business Consultant, Location: Brainerd, MN - 56401

Franchise Business Consultant (must be located in posted area)

Since 1940, Dairy Queen® has been one of the world’s best known and loved brands. Based in Minneapolis, MN, International Dairy Queen Inc., (IDQ), is the parent company of American Dairy Queen Corporation. As a leading franchisor, there are more than 7,000 independently owned and operated restaurants in the U.S., Canada and more than 20 countries around the world. IDQ is a subsidiary of Berkshire Hathaway Inc. (Berkshire) which is led by Warren Buffett, the legendary investor and CEO of Berkshire.
Here at IDQ, we create extraordinary Fan experiences every day and we do this through our commitment to hiring and retaining only the best in class talent. We firmly believe that our employees are the catalyst to the success of the company where their initiative, strategic thinking, and entrepreneurial spirit are recognized and rewarded. We're looking for motivated, passionate and dedicated individuals with an inherent need and ambition to go after bigger challenges.
 
JOB OVERVIEW
Provide guidance and coaching to franchisees and the Operations team to achieve short and long-term company and operational goals.&nbsp; Utilize knowledge of restaurant operations and staff resources to provide counsel, advice, and assistance to franchisee owners/operators to positively impact and improve sales, profits, operating standards, and operating systems while maintaining or exceeding customer expectations.&nbsp; Ensure compliance with IDQ policies and system standards.&nbsp; Gain and maintain the support of DMA chair people and other key franchisee leadership in achieving operational goals.&nbsp; Engage functional experts when needed.&nbsp; Provide support to other functions when needed.
Primary Accountabilities
Planning
<ul>
<li>Effectively implement and execute the Worldwide Operation’s Business Plan (rolling 1-, 2- and 3-year plan) for a particular District.&nbsp;&nbsp; Develop and implement a district wide business plan (i.e., integrated marketing, operations, training, development, and supply chain plan)</li>
<li>Establish and implement effective business plans with franchise owners in the district when and where appropriate. Provide necessary counsel and assistance to ensure the plans include specific goals and strategies in support of ADQ’s Operations and Marketing Plan.</li>
</ul>
Consulting
<ul>
<li>Provide advice and guidance in developing and managing marketing performance through effective partnerships with appropriate departments, vendors, and franchisees.</li>
<li>Responsible for positioning franchisees for consistent achievement of optimal shift management, food safety, quality, service, cleanliness, repair and maintenance, and atmosphere goals as established by the Operation’s Business Plan and ADQ’s operating standards.</li>
<li>Provide impactful advice and counsel to position franchisees for optimal financial health.</li>
<li>Partner with appropriate ADQ staff to help position new and existing franchisees to establish and execute effective development, reinvestment, and renewal strategies.</li>
</ul>
Other
<ul>
<li>Provide support to other departments/functions as needed.</li>
<li>May assist with new store openings as required.</li>
<li>Complete Ad Hoc projects as required.</li>
</ul>
 
Bachelor’s degree in business, restaurant management or a related field or equivalent restaurant operations experience.
<ul>
<li>4 or more years of restaurant management (multi-unit/high volume preferred) and/or franchise operations management (or an equivalent combination of education and experience).&nbsp;</li>
<li>A clean driving record is required.</li>
<li>Thorough knowledge and familiarity with the Restaurant Industry (QSR preferred).</li>
<li>Thorough knowledge of restaurant operations.</li>
<li>Proficient knowledge of marketing, finance, training, human resource, and development.</li>
<li>Well organized with a high attention to detail and accuracy.</li>
<li>Creative thinker who can quickly develop innovative ideas across a wide variety of business units.</li>
<li>Strong communication skills, with the ability to clearly articulate concepts and programs to a variety of audiences.</li>
<li>Excellent written and verbal communication skills.</li>
<li>Ability to provide excellent customer service to both internal and external clients.</li>
<li>Strong ability to multi-task and prioritize multiple projects and requests simultaneously.</li>
<li>Relationship building skills with the ability to create mutually beneficial relationships with both internal and external clients.</li>
<li>Ability to work quickly in a fast-paced environment with frequent interruptions.</li>
</ul>
Job also requires:
<ul>
<li>Ability to be available and to work occasional evening and weekend hours as necessary, to meet business needs of franchisees.</li>
<li>ServSafe certification</li>
<li>Frequent (4+ hours per day) communication via telephone and email.</li>
<li>Ability to travel overnight for franchisee and staff meetings/visits an average of two weeks per month.</li>
<li>Ability to drive an automobile for franchisee and staff meetings/visits.&nbsp; May require sitting in vehicle up to 8 hours per day, when traveling.&nbsp; Must be able to be insured by company insurance provider.</li>
<li>Ability to travel by airplane as necessary.</li>
<li>Ability to stand on concrete or tiled floors for up to 8 hours per day, when visiting a franchisee location.</li>
<li>No food or beverage allergies that would prevent you from tasting products or working in and around a Dairy Queen restaurant environment.</li>
</ul>
The US national base salary range for this position is $92,800 - $113,680. This position is also eligible for a bonus. The base salary range displayed reflects the targeted hiring range for positions across all US locations. Individual pay is determined by job-related skills, work location and relevant education or experience.
 
All your information will be kept confidential according to EEO guidelines.&nbsp;&nbsp;You must be work authorized in the United States without the need for employer sponsorship.
Benefits
Our benefit package supports the well-being of our employees and their families.&nbsp; Our comprehensive benefit package includes, medical, dental, 401K match, paid time off (including volunteer time as well as parental leave) and so much more!&nbsp; To learn more about our great benefit offerings,&nbsp;<a href="https://idq4.sharepoint.com/:b:/s/HumanResources/ETd5qbtK9IpGmVraMF11l9YBdW7XfZQ9QDSPSzdEYt6w_w" target="_blank">Click Here.</a>
Work Environment
Most positions located out of our global headquarters in Bloomington, MN will work a hybrid work schedule where you will work 2 collaboration days a week.&nbsp; Additional in office time may be required to support team/project needs.&nbsp; Positions will be identified as “remote eligible” when consideration will be given to candidates outside of drivable distance to our Bloomington office.
Inclusion &amp; Belonging
We are committed to creating a culture of inclusion and belonging for all who touch DQ. We believe in and commit to fostering a community where employees bring their authentic selves to work, and where we recruit, engage, and retain employees, franchise owners, and suppliers based on qualifications and merit. We strive to maintain an environment where everyone feels welcome.
IDQ is an Equal Opportunity Employer, and we use E-Verify to confirm the identity and employment eligibility of all new team members. You must be authorized to work in the United States without the need for employer sponsorship.
PandoLogic. Keywords: Business Consultant, Location: Chicago, IL - 60608

Franchise Business Consultant

Since 1940, Dairy Queen® has been one of the world’s best known and loved brands. Based in Minneapolis, MN, International Dairy Queen Inc., (IDQ), is the parent company of American Dairy Queen Corporation. As a leading franchisor, there are more than 7,000 independently owned and operated restaurants in the U.S., Canada and more than 20 countries around the world. IDQ is a subsidiary of Berkshire Hathaway Inc. (Berkshire) which is led by Warren Buffett, the legendary investor and CEO of Berkshire.
Here at IDQ, we create extraordinary Fan experiences every day and we do this through our commitment to hiring and retaining only the best in class talent. We firmly believe that our employees are the catalyst to the success of the company where their initiative, strategic thinking, and entrepreneurial spirit are recognized and rewarded. We're looking for motivated, passionate and dedicated individuals with an inherent need and ambition to go after bigger challenges.
 
Provide guidance and coaching to franchisees and Operations team to achieve short and long-term company and operational goals. &nbsp;Utilize knowledge of restaurant operations and staff resources to provide counsel, advice, and assistance to franchisee owners/operators to positively impact and improve sales, profits, operating standards, and operating systems while maintaining or exceeding customer expectations. &nbsp;Ensure compliance with IDQ policies and system standards. &nbsp;Gain and maintain support of DMA chair people and other key franchisee leadership in achieving operational goals. &nbsp;Engage functional experts when needed. &nbsp;Provide
Primary Accountabilities
Planning:
<ul>
<li>Effectively implement and execute the Worldwide Operation’s Business Plan (rolling 1-, 2- and 3-year plan) for a particular District.&nbsp;&nbsp; Develop and implement a district wide business plan (i.e., integrated marketing, operations, training, development, and supply chain plan)</li>
<li>When and where appropriate, establish and implement effective business plans with franchise owners in the district.&nbsp; Provide necessary counsel and assistance to ensure the plans include specific goals and strategies in support of ADQ’s Operations and Marketing Plan.</li>
</ul>
Consulting:
<ul>
<li>Provide advice and guidance in developing and managing marketing performance through effective partnerships with appropriate departments, vendors, and franchisees.</li>
<li>Responsible for positioning franchisees for consistent achievement of optimal shift management, food safety, quality, service, cleanliness, repair and maintenance, and atmosphere goals as established by Operation’s Business Plan and ADQ’s operating standards.</li>
<li>Provide impactful advice and counsel to position franchisees for optimal financial health.</li>
<li>Partner with appropriate ADQ staff to help position new and existing franchisees to establish and execute effective development, reinvestment, and renewal strategies.</li>
</ul>
Other
<ul>
<li>Provide support to other departments/functions as needed.</li>
<li>May assist with new store openings as required.</li>
<li>Complete Ad Hoc projects as required.</li>
</ul>
 
Education and Qualifications:
<ul>
<li>Bachelor’s degree in business, restaurant management or a related field or equivalent restaurant operations experience.</li>
<li>4 or more years of restaurant management (multi-unit/high volume preferred) and/or franchise operations management (or an equivalent combination of education and experience).&nbsp;</li>
<li>A clean driving record is required.</li>
<li>Thorough knowledge and familiarity with the Restaurant Industry (QSR preferred).</li>
<li>Thorough knowledge of restaurant operations.</li>
<li>Proficient knowledge of marketing, finance, training, human resources, and development.</li>
<li>Well organized with a high attention to detail and accuracy.</li>
<li>Creative thinker who can quickly develop innovative ideas across a wide variety of business units.</li>
<li>Strong communication skills, with the ability to clearly articulate concepts and programs to a variety of audiences.</li>
<li>Excellent written and verbal communication skills.</li>
<li>Ability to provide excellent customer service to both internal and external clients.</li>
<li>Strong ability to multi-task and prioritize multiple projects and requests simultaneously.</li>
<li>Relationship building skills with the ability to create mutually beneficial relationships with both internal and external clients.</li>
<li>Ability to work quickly in a fast-paced environment with frequent interruptions.</li>
</ul>
Job also requires:
<ul>
<li>Ability to be available and to work occasional evening and weekend hours as necessary, to meet business needs of franchisees.</li>
<li>ServSafe certification</li>
<li>Frequent (4+ hours per day) communication via telephone and email.</li>
<li>Ability to travel overnight for franchisee and staff meetings/visits an average of two weeks per month.</li>
<li>Ability to drive an automobile for franchisee and staff meetings/visits.&nbsp; May require sitting in vehicle up to 8 hours per day, when traveling.&nbsp; Must be able to be insured by company insurance provider.</li>
<li>Ability to travel by airplane as necessary.</li>
<li>Ability to stand on concrete or tiled floors for up to 8 hours per day, when visiting a franchisee location.</li>
<li>No food or beverage allergies that would prevent you from tasting products or working in and around a Dairy Queen restaurant environment.</li>
</ul>
The US national base salary range for this position is $92,800 - $113,680. This position is also eligible for a bonus. The base salary range displayed reflects the targeted hiring range for positions across all US locations. Individual pay is determined by job-related skills, work location and relevant education or experience.
 
All your information will be kept confidential according to EEO guidelines.&nbsp;&nbsp;You must be work authorized in the United States without the need for employer sponsorship.
Benefits
Our benefit package supports the well-being of our employees and their families.&nbsp; Our comprehensive benefit package includes, medical, dental, 401K match, paid time off (including volunteer time as well as parental leave) and so much more!&nbsp; To learn more about our great benefit offerings,&nbsp;<a href="https://idq4.sharepoint.com/:b:/s/HumanResources/ETd5qbtK9IpGmVraMF11l9YBdW7XfZQ9QDSPSzdEYt6w_w" target="_blank">Click Here.</a>
Work Environment
Most positions located out of our global headquarters in Bloomington, MN will work a hybrid work schedule where you will work 2 collaboration days a week.&nbsp; Additional in office time may be required to support team/project needs.&nbsp; Positions will be identified as “remote eligible” when consideration will be given to candidates outside of drivable distance to our Bloomington office.
Inclusion &amp; Belonging
We are committed to creating a culture of inclusion and belonging for all who touch DQ. We believe in and commit to fostering a community where employees bring their authentic selves to work, and where we recruit, engage, and retain employees, franchise owners, and suppliers based on qualifications and merit. We strive to maintain an environment where everyone feels welcome.
IDQ is an Equal Opportunity Employer, and we use E-Verify to confirm the identity and employment eligibility of all new team members. You must be authorized to work in the United States without the need for employer sponsorship.
PandoLogic. Keywords: Business Consultant, Location: New Haven, CT - 06532

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