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ADMINISTRATIVE 
ASSISTANT
The Keene Senior Center is seeking a dynamic, dependable Administrative Assistant to join our team. This role requires someone who is computer-savvy, a quick learner, and enjoys working with people in a warm and professional setting. Position is full-time/part-time.
Key Responsibilities: 
Provide general administrative support to staff and members 
Assist the marketing coordinator with social media (especially Facebook) 
Work with numbers, generate reports, and maintain accurate records 
Use software tools such as Microsoft Excel, Little Green Light, and other data management platforms 
Lift and carry up to 20 pounds as needed 
Contribute to written materials such as newsletters, emails, or event postings 
Support and manage projects involving AI tools
Ideal Candidate Qualities: 
Friendly, empathetic, and professional demeanor 
Honest, reliable, and down-to-earth attitude 
Excellent written and verbal communication skills 
Strong attention to detail and organization 
Comfortable using and learning new software and technologies 
Previous experience in a nonprofit or community setting is a plus
If you're looking for a meaningful role in a supportive community-focused environment, we'd love to hear from you! The Keene Senior Center is a 501c3 nonprofit.
To apply, please send your resume and a brief cover letter to Kimberly Rumrill, Keene Senior Center, 
312 Marlboro St., Suite 100, Keene, NH 03431. 
For questions, email: 
director@thekeene 
seniorcenter.org

ADMINISTRATIVE ASSISTANT

Front Desk Receptionist San Francisco Bay University Category: Staff Type: Full Time Min. Experience: Some Experience Salary: $25.00 - $30.00 per hour About San Francisco Bay University: San Francisco Bay University (SFBU), a nonprofit, WASC-accredited, university situated in the heart of Silicon Valley in Fremont, California, seeks an innovative and experienced Front Desk Receptionist. SFBU's mission is to offer inclusive, innovative, and inspirational education for lifelong careers and our vision is to set the standard as a national model of higher education in service of the common good. At SFBU, students come first. We prioritize students' needs by fostering personal engagement among students, faculty, and staff. We are committed to providing affordable quality education with a deep commitment to diversity, equity, inclusion, and social justice. We encourage you to learn more about SFBU by reviewing our strategic plan at <a href="https://apptrkr.com/get_redirect.php?id=6332454&amp;targetURL=https://www.sfbu.edu/strategic-plan" target="_blank">https://www.sfbu.edu/strategic-plan</a>. Position Overview: Reporting to the Senior Director of Admissions and Special Projects, the Front Desk/Receptionist serves as the university's first point of contact, delivering exceptional hospitality and professionalism. This role manages the reception area, handles communications, maintains office and breakroom inventories, and supports administrative tasks as needed. This is a full-time, hourly, non-exempt position under the Fair Labor Standards Act (FLSA). Essential Functions and Responsibilities: 
<ul>
<li>Warmly greet and assist students, faculty, staff, and visitors with professionalism and courtesy.</li>
<li>Efficiently answer, screen, and direct incoming phone calls and general email inquiries, ensuring high customer service standards.</li>
<li>Manage daily mail and package receipt, distribution, and tracking.</li>
<li>Maintain cleanliness, stock, and organization of the reception area and break rooms.</li>
<li>Coordinate conference room scheduling, setup, and breakdown.</li>
<li>Assist the Executive Assistant with administrative support as needed.</li>
<li>Maintain and order office supplies and monitor inventory levels.</li>
<li>Ensure security protocols are followed for visitor check-in and access.</li>
<li>Perform other related duties as assigned.</li>
</ul>
 Work Hours and Location: 
<ul>
<li>This position operates on a Monday through Friday schedule from 9:00 AM to 5:30 PM.</li>
<li>The role is based on-site at our campus. Remote work options for this position are not available.</li>
</ul>
 Minimum Qualifications: 
<ul>
<li>High School diploma or equivalent.</li>
<li>Prior experience in customer service or front desk/reception role.</li>
<li>Strong organizational skills and ability to multitask effectively.</li>
<li>Excellent verbal and written communication skills.</li>
<li>Proficiency with Microsoft Office Suite and Google Workspace applications.</li>
<li>Familiarity with standard office equipment (phone systems, copiers, printers, etc.).</li>
<li>Ability to lift and carry items up to 20 pounds.</li>
</ul>
 Preferred Qualifications: 
<ul>
<li>Bachelor's degree preferred.</li>
<li>1 to 3 years relevant office support experience, preferably in higher education or similar professional setting.</li>
<li>Experience with database or scheduling software.</li>
<li>Multilingual abilities are highly desirable.</li>
</ul>
 Knowledge, Skills and Abilities: 
<ul>
<li>Demonstrated customer service orientation with a friendly, professional demeanor.</li>
<li>Ability to maintain confidentiality and exercise discretion.</li>
<li>Skilled at working independently and as part of a team in a fast-paced, high-volume environment.</li>
<li>Excellent interpersonal skills to interact effectively with diverse populations including students, faculty, staff, and external visitors.</li>
<li>Strong attention to detail and ability to follow established procedures.</li>
<li>Proficient in computer skills including browser-based applications, email platforms, and office productivity software.</li>
<li>Comfortably operate standard office equipment.</li>
<li>Basic understanding of university operations and protocols helpful.</li>
<li>Fluency or working proficiency in a second language (spoken and/or written) is a plus.</li>
</ul>
 Work Environment &amp; Physical Demands: 
<ul>
<li>Work performed primarily in an office environment.</li>
<li>Ability to lift and carry items up to 20 pounds.</li>
<li>Physical activities include crouching, walking, reaching, grasping, carrying, and pushing.</li>
<li>Occasionally required to stand or sit for extended periods.</li>
</ul>
 Salary Range: $25.00- $30.00 per hour, depending on experience. Application Process: NOTE: The supervisor/ appointing authority will decide what makes the most sense in this section. For full consideration, please submit your completed application and a letter of interest that describes your experiences based on the stated responsibilities and your demonstrated commitment to diversity, equity, inclusion, and social justice. Current CV/ resume. Names and contact information of 3 references. This position description is not intended to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time, with or without notice. SFBU is an Equal Opportunity / Affirmative Action Employer: SFBU is committed to providing equal employment opportunities for all employees and applicants for employment. SFBU does not discriminate in employment opportunities or practices based on race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation or any other characteristic protected by law. In accordance with federal and state disability laws, San Francisco Bay University provides reasonable accommodations to applicants with disabilities. If you require assistance during the application or interview process, please contact SFBU Human Resources at <a href="https://apptrkr.com/get_redirect.php?id=6332454&amp;targetURL=mailto:hrmgr@sfbu.edu" target="_blank">hrmgr@sfbu.edu</a>. To apply, please visit: <a href="https://apptrkr.com/6332454" target="_blank">https://app.trinethire.com/companies/33737-san-francisco-bay-university/jobs/109758-front-desk-receptionist</a> Copyright ©2025 Jobelephant.com Inc. All rights reserved. <a href="https://www.jobelephant.com/" target="_blank">Posted by the FREE value-added recruitment advertising agency</a> jeid-3dce0067c99af247876e2d6eb15623c7

Front Desk Receptionist

ADMINISTRATIVE 
ASSISTANT 
The City of Keene's Public Works Department is looking for a part-time Administrative Assistant to work 28 hours each week! In this role, you'll be at the heart of our utility billing process, handling financial data, generating monthly reports, and ensuring account accuracy. You'll be working closely with internal departments and the public, providing essential support to customers, title companies, attorneys, and outside agencies.
This position is part-time, and the pay range is $21.97-$27.38 per hour. 
Apply online at 
<a href="https://keenenh.gov/jobs" target="_blank">https://keenenh.gov/jobs</a>. 
This position will open until filled and the first review of applications will be on Monday, July 7, 2025. EOE

Administrative Assistant

Town Administrator Town of Nahant, Massachusetts The Town of Nahant, population 3,500, seeks a candidate for the position of Town Administrator. Appointed by an elected, three- member Board of Selectmen. The Town Administrator is the chief administrative and finance officer of Nahant. A minimum of a Bachelor's degree and at least five years of professional experience in public administration and/or business in performing the duties set forth in the Nahant Town Administrator Act is required. Residency is not required. To apply confidentially, please e-mail a cover letter, resume and salary history to the Town Administrator Search Committee at <a href="mailto:nhtsearch@nahant.org" target="_blank">nhtsearch@nahant.org</a> by July 31, 2025. A full job description can be found at: <a href="www.nahant.org">www.nahant.org</a> Nahant is an EOE/AA employer.

Town Administrator

LAND USE 
BOARD CLERK
The Town of Marlborough is seeking a part-time Land Use Board Clerk. The clerk is responsible for posting meetings and hearings, preparing agendas, minute taking, records management, and assisting members of the Planning Board and Zoning Board of Adjustment. This position requires 15-20 hours per month. MS Office, email, and basic office skills are required. A full job description and employment application can be found on the town's website 
<a href="http://www.marlboroughnh.org" target="_blank">www.marlboroughnh.org</a>
For additional information, please contact 
Casper Bemis at 603-313-3032 or landuseboards@ 
marlboroughnh.org

LAND USE BOARD CLERK

Supervisor Information Technology Services (Infrastructure) CalOptima CalOptima Health is seeking a highly motivated Supervisor Information Technology Services (Infrastructure) to join our team. The Supervisor Information Technology Services will assist the manager with overseeing technical assistance regarding hardware/software related requests through Information Technology Service Management (ITSM) elements such as incident management and request fulfillment. The incumbent will also assist with all requests for computer audits, disaster recovery planning and execution of such plans. The incumbent will assist management either directly or through the efforts provided by direct reports, which consist of assigned technical and operational personnel in the Information Technology (IT) group. The incumbent will provide oversight of assigned staff members in the day-to-day operations of the computer infrastructure and operations center units and will monitor and administer reviews for their staff. The incumbent will ensure that all policies and procedures of the organization and IT department are followed and executed in a professional manner. Position Information: 
<ul>
<li>Department: ITS- Infrastructure </li>
<li>Salary Grade: 314 - $99,902 - $159,843 ($48.03 - $76.8476) </li>
<li>Work Arrangement: Full Office **This position is eligible for telework in California.** </li>
</ul>
 Duties &amp; Responsibilities: 
<ul>
<li>50% - Supervisory
<ul>
<li>Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability.</li>
<li>Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department.</li>
<li>Responds to, updates and completes tickets generated by the Service Desk Ticket system and assigns them to other areas of the IT group accordingly.</li>
<li>Operates an efficient and trouble-free IT infrastructure environment in support of the company's day-to-day business operations.</li>
<li>Assists in recruitment, develops, mentors, supervises and appraises subordinates to provide an efficient and effective operation. Prepares and administers performance evaluations and recommends salary adjustments for staff when appropriate.</li>
<li>Supervises the daily activities of assigned staff to ensure timely and effective reporting, tracking, follow-up and communication of status to management and end-users. Develops and maintains subordinate team's work schedule to achieve optimal coverage and productivity. Performs daily time management and authorization for staff.</li>
<li>Ensures the physical safety of staff in the event of an emergency on premise and at remote sites.</li>
<li>Evaluates and recommends new technologies in desktop, mobility, server, network and storage technology to support business needs.</li>
<li>Collaborates with the team in creating new knowledge articles and updating and migrating existing knowledge articles to the ServiceNow Knowledge Base.</li>
<li>Monitors the Automatic Call Distribution (ACD) queue and ensure timely responses and resolutions within Service Level Agreements (SLAs) </li>
</ul>
</li>
<li>5% - Service Desk Support
<ul>
<li>Ensures that on-boarding tickets have been completed prior to the start date of a new hire, all equipment has been set up and tested and requested folder permissions granted.</li>
<li>Ensures that off-boarding tasks are completed timely, including the retrieval of assets and removal of credentials.</li>
<li>Advises and recommends improvements in organizational, operational, procedural and workflow plans.</li>
<li>Plays a key role in internal Outage processes, assigning tickets and promoting to Problems when necessary and assists in coordinating teams to troubleshoot to resolution.</li>
<li>Participates with on-call support for any production processing and/or infrastructure issues supported by the IT group.</li>
<li>Assists in managing the operation of a data center and its related infrastructure components, including coordinating the monitoring activities for data center server, storage and network communications.</li>
<li>Monitors communications on incident status to end-users and management and participates in more complex IT problem solving and advanced project work.</li>
<li>Aids in asset management and e-waste of IT infrastructure hardware.</li>
<li>Monitors and assigns tickets ensuring they are promptly distributed to the appropriate team members based on priority, complexity and skill set.</li>
<li>Provide and communicate daily and weekly ServiceNow metrics.</li>
<li>Assists with monthly server patching using Tanium. </li>
</ul>
</li>
<li>5% - Other
<ul>
<li>Completes other projects and duties as assigned. </li>
</ul>
</li>
</ul>
 Minimum Qualifications: 
<ul>
<li>Bachelor's degree in business administration, computer science or related field PLUS 3 years of senior level desktop, server, storage, network or telephony communications support experience required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. </li>
<li>3 years of progressive experience in Microsoft Office 365, Windows PC systems, Active Directory, and/or Microsoft SharePoint Online required. </li>
<li>Experience deploying, troubleshooting and managing Windows 10/11 and macOS/iOS devices in a corporate environment required. </li>
</ul>
 Preferred Qualifications: 
<ul>
<li>ITSM/ Information Technology Infrastructure Library (ITIL) certifications related to the provisioning of services. </li>
<li>CompTIA Security+, CompTIA A+ or HDI Support Center Analyst (SCA) certification. </li>
<li>Microsoft Windows certification. </li>
<li>Apple Certified Support Professional (ACSP), Microsoft Office Specialist (MOS) or equivalent experience. </li>
<li>2 years of supervisory experience or entry level leadership role, scheduling, delegating tasks and assigning resources. </li>
<li>Experience using IT service management solutions. </li>
<li>Government and/or health care experience with general understanding of Protected Health Information (PHI) and Personally Identifiable Information (PII).</li>
</ul>
 Required Licensure / Certifications: 
<ul>
<li>N/A</li>
</ul>
 Knowledge &amp; Abilities: 
<ul>
<li>Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. </li>
<li>Work independently and exercise sound judgment.</li>
<li>Communicate clearly and concisely, both orally and in writing.</li>
<li>Work a flexible schedule; available to participate in evening and weekend events.</li>
<li>Organize, be analytical, problem-solve and possess project management skills.</li>
<li>Work in a fast-paced environment and in an efficient manner.</li>
<li>Manage multiple projects and identify opportunities for internal and external collaboration.</li>
<li>Motivate and lead multi-program teams and external committees/coalitions.</li>
<li>Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment.</li>
</ul>
 Physical Requirements (With or Without Accommodations): 
<ul>
<li>Ability to visually read information from computer screens, forms and other printed materials and information.</li>
<li>Ability to speak (enunciate) clearly in conversation and general communication.</li>
<li>Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.</li>
<li>Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.</li>
<li>Lifting and moving objects, patients and/or equipment 10 to 25 pounds</li>
</ul>
 Work Environment: If located at the 500, 505 Building or a remote work location: 
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed.</li>
<li>There are no harmful environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate.</li>
</ul>
 If located at PACE: 
<ul>
<li>Work is typically indoors in a clinical setting serving the frail and elderly.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul>
 If located in the Community: 
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. </li>
<li>Employee will occasionally work outdoors in varied temperatures.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul>
 About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits &amp; Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the <a href="https://apptrkr.com/get_redirect.php?id=6296758&amp;targetURL=https://alliantbenefits.cld.bz/25caloptimacabenguide" target="_blank">2025 CalOptima Health Benefits Guide</a> regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is June 25, 2025 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: <a href="https://apptrkr.com/6296758" target="_blank">https://jobs.caloptima.org/jobs/supervisor-information-technology-services-infrastructure-505-city-parkway-west-california-united-states</a> Copyright ©2025 Jobelephant.com Inc. All rights reserved. <a href="https://www.jobelephant.com/" target="_blank">Posted by the FREE value-added recruitment advertising agency</a> jeid-acefa7cc4dc431458ce3f79fb4eba29e

Supervisor Information Technology Services (Infrastructure)

Program/Policy Analyst Sr (Medi-Cal Compliance) CalOptima CalOptima Health is seeking a highly motivated Program/Policy Analyst Sr (Medi-Cal Compliance) to join our team. The Program/Policy Analyst Sr (Medi-Cal Compliance) will coordinate and maintain CalOptima Health's relationship with regulatory agencies and ensure CalOptima Health and its First Tier, Downstream and Related Entities (FDRs) comply with all appropriate standards, regulations, contractual provisions, federal waivers and laws. Specifically, the incumbent works to enhance and strengthen CalOptima Health's policy infrastructure, platform and strategies at the state level, including contract compliance, statutory and regulatory obligations with the Department of Health Care Services (DHCS). The incumbent requires the ability to complete a variety of independent detailed analyses, including the development, review and response to corrective action plans. The incumbent will be responsible implementing Corrective Action Plans (CAPs), supporting regulatory audits, validating regulatory guidance and developing regulatory communications for CalOptima Health stakeholders. The incumbent will interact with CalOptima Health's executives and department management, FDR's management, legal counsel and state and federal regulatory agencies. The incumbent will also support other key CalOptima Health staff on related projects. Position Information: 
<ul>
<li>Department: OOC - MediCal Regulatory Affairs &amp; Compliance </li>
<li>Salary Grade: 311 - $77,863 - $124,581 ($37.43 - $59.8947) </li>
<li>Work Arrangement: Full Telework **This position is eligible for telework in California.** </li>
</ul>
 Duties &amp; Responsibilities: 
<ul>
<li>85% - Program Support
<ul>
<li>Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability.</li>
<li>Works with all of CalOptima Health's departments in response to inquiries, problem-solving and promoting CalOptima Health's mission and message.</li>
<li>Assists in the management of CalOptima Health's daily relationship with the DHCS for CalOptima Health's Medi-Cal program.</li>
<li>Maintains open lines of communication to ensure the ongoing trust and confidence of regulators in the program and management.</li>
<li>Researches, analyzes and makes recommendations regarding the policy implications of major initiatives for CalOptima Health's Medi-Cal program, e.g., integration of new benefits and populations.</li>
<li>Works with business areas at all levels of leadership to validate regulatory communications from regulators impacting CalOptima Health's Medi-Cal program.</li>
<li>Supports process improvements for the Office of Compliance department.</li>
<li>Serves as a Medi-Cal regulatory subject matter expert and lead for CalOptima Health's compliance issues and investigations.</li>
<li>Supports management in the readiness, coordination, oversight and remediation of regulatory audits, including but not limited to validating business area submissions, additional audit requests and written daily reports.</li>
<li>Researches and responds in a professional manner to questions pertaining to the Medi-Cal program.</li>
<li>Works with the director and manager with interactions and responses to regulatory representatives on compliance-related issues as needed.</li>
<li>Reviews and retains working knowledge of Medi-Cal policies and procedures related to assigned programs and projects.</li>
<li>Assists in the creation of communications and strategic alliances with regulators.</li>
<li>Researches and keeps current on the local, state and federal health care environment and health policy, identifying issues that may impact CalOptima Health's Medi-Cal program.</li>
<li>Coordinates the maintenance of public program benefit updates for accurate and consistent application by CalOptima Health and its provider community.</li>
<li>Participates and represents CalOptima Health in meetings and calls with regulators and associations and summarizes key points and impact to CalOptima Health's Medi-Cal program as needed. </li>
<li>10% - Administrative Support</li>
<li>Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department.</li>
<li>Initiates, facilitates and promotes activities to foster compliance awareness and encourages the reporting of compliance issues within the organization and related entities. </li>
</ul>
</li>
<li>5% - Other
<ul>
<li>Completes other projects and duties as assigned.</li>
</ul>
</li>
</ul>
 Minimum Qualifications: 
<ul>
<li>Bachelor's degree in health services administration, public health, public policy or a related field PLUS 4 years of experience in government, public or government affairs role in health care compliance or health plan requirements required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying.</li>
</ul>
 Preferred Qualifications: 
<ul>
<li>Master's degree. </li>
<li>Experience working with regulatory agencies in California. </li>
<li>Experience with Medi-Cal regulatory requirements and/or compliance in the areas of Customer Service, Grievance &amp; Appeals, Quality Improvement, Case Management, Claims Administration and/or Utilization Management. </li>
<li>Certification in Healthcare Compliance (CHC) or other compliance related certifications such as Certified Compliance and Ethics Professional.</li>
</ul>
 Required Licensure / Certifications: 
<ul>
<li>n/a</li>
</ul>
 Knowledge &amp; Abilities: 
<ul>
<li>Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. </li>
<li>Work independently and exercise sound judgment.</li>
<li>Communicate clearly and concisely, both orally and in writing.</li>
<li>Work a flexible schedule; available to participate in evening and weekend events.</li>
<li>Organize, be analytical, problem-solve and possess project management skills.</li>
<li>Work in a fast-paced environment and in an efficient manner.</li>
<li>Manage multiple projects and identify opportunities for internal and external collaboration.</li>
<li>Motivate and lead multi-program teams and external committees/coalitions.</li>
<li>Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment.</li>
</ul>
 Physical Requirements (With or Without Accommodations): 
<ul>
<li>Ability to visually read information from computer screens, forms and other printed materials and information.</li>
<li>Ability to speak (enunciate) clearly in conversation and general communication.</li>
<li>Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.</li>
<li>Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.</li>
<li>Lifting and moving objects, patients and/or equipment 10 to 25 pounds</li>
</ul>
 Work Environment: If located at the 500, 505 Building or a remote work location: 
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed.</li>
<li>There are no harmful environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate.</li>
</ul>
 If located at PACE: 
<ul>
<li>Work is typically indoors in a clinical setting serving the frail and elderly.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul>
 If located in the Community: 
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. </li>
<li>Employee will occasionally work outdoors in varied temperatures.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul>
 About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits &amp; Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the <a href="https://apptrkr.com/get_redirect.php?id=6296744&amp;targetURL=https://alliantbenefits.cld.bz/25caloptimacabenguide" target="_blank">2025 CalOptima Health Benefits Guide</a> regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is June 25, 2025 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: <a href="https://apptrkr.com/6296744" target="_blank">https://jobs.caloptima.org/jobs/program-policy-analyst-sr-medi-cal-compliance-505-city-parkway-west-california-united-states</a> Copyright ©2025 Jobelephant.com Inc. All rights reserved. <a href="https://www.jobelephant.com/" target="_blank">Posted by the FREE value-added recruitment advertising agency</a> jeid-c10c0223e159b943b7243c210753f920

Program/Policy Analyst Sr (Medi-Cal Compliance)

Are you passionate about delivering compassionate, patient-centered care? Do you thrive in a dynamic healthcare environment where every detail matters? Join our dedicated team as a Clinical Care Coordinator, where your expertise will guide patients and families through their healthcare journey with empathy, precision, and purpose.
<h3>What You’ll Do</h3>
As a Clinical Care Coordinator, you’ll be the linchpin between patients, families, and care teams—ensuring seamless care delivery from initial intake to follow-up. Your ability to assess patient needs, develop tailored care plans, and monitor outcomes will directly impact lives. This is more than just a coordination role—it's a chance to lead with heart, advocate for patients, and elevate healthcare standards.
<h3>Key Responsibilities</h3>
<ul>
<li> Coordinate care across medical disciplines to deliver comprehensive, patient-focused treatment. </li>
<li> Conduct clinical assessments and design individualized care plans that reflect patient goals and clinical needs. </li>
<li> Serve as a trusted liaison between patients, families, and providers to support clear, compassionate communication. </li>
<li> Monitor patient progress and ensure documentation meets regulatory and quality standards. </li>
<li> Educate patients and families on treatment protocols, medications, and next steps to empower informed choices. </li>
<li> Schedule appointments, manage referrals, and support follow-up care for continuity. </li>
<li> Participate in initiatives that improve clinical workflows and enhance the patient experience.</li>
</ul>
Requirements
<h3>What We’re Looking For</h3>
<ul>
<li> Education: Bachelor’s degree in Nursing, Public Health, or a related field. </li>
<li> Experience: Minimum of 2 years as a Registered Nurse, preferably in home health or care coordination. </li>
<li> Licensure/Certifications: Active RN license (if applicable) or healthcare coordination certification. </li>
<li> Skills: </li>
<ul>
<li> Strong clinical judgment with a compassionate approach. </li>
<li> Excellent communication skills across diverse populations. </li>
<li> Proficiency in EHR systems and Microsoft Office. </li>
<li> Exceptional organizational and multitasking abilities. </li>
</ul>
<li> Teamwork: A collaborative spirit with a proactive mindset—ready to adapt and advocate in a multidisciplinary setting.</li>
</ul>
Benefits
<h3>Why Join Us?</h3>
<ul>
<li> A supportive team that values your voice and ideas. </li>
<li> Opportunities for growth and continuing education. </li>
<li> A mission-driven environment where your work truly matters. </li>
</ul>
Ready to help patients feel seen, heard, and cared for? Apply today and be part of a team committed to delivering exceptional healthcare—one patient at a time.
Pay Rate - $95K - $130K per year

Clinical Care Coordinator - Patient Advocate & Liaison

Executive Operations &amp; IT Coordinator Are you an exceptionally organized, tech-savvy professional who thrives in a fast-paced environment? We’re looking for a part-time Executive Operations &amp; IT Coordinator to join our team at Gresham, a global fintech leader, supporting the smooth operation of our New York and Florida offices. In this varied and dynamic role, you will be the cornerstone of our North America business operations, blending office and executive support responsibilities with light-touch internal systems coordination. You’ll be the go-to person for office logistics, onsite support, and small-scale technical issues — helping our team operate efficiently and confidently.
What You’ll Do:
<ul>
<li>Serve as the key administrative coordinator for our NY and FL offices, including facilities, supplies, events, travel, and vendor management.</li>
<li>Provide executive-level support to leaders, coordinating calendars, travel, and expense reporting.</li>
<li>Act as the first point of contact for light internal tech support needs — coordinating with our global IT team as necessary.</li>
<li>Support in-office IT infrastructure needs such as device setup, basic troubleshooting, and network/printer connectivity.</li>
<li>Maintain high visibility in the NY office, ensuring everything runs smoothly and issues are resolved quickly.</li>
</ul>
About You:
You are proactive and detail-oriented, thriving in environments where you're juggling competing priorities with ease. While you're not an engineer, you're confident with technology and unafraid to dive into basic systems support when needed. You bring at least two years of experience in executive or business operations roles and are comfortable lifting or moving office supplies as needed (up to approximately 15 pounds). Most importantly, you're a collaborative problem-solver who communicates clearly and professionally across teams, including with global colleagues.
About Us
A career at Gresham provides a unique blend of agility, innovation, empowerment and warmth. We’re well established with global clients and an admired product meaning you can feel secure and confident about your future. We still retain the agility and intimacy of a small business, meaning you can influence change and see the impact of your ideas. We limit hierarchy and are big on collaboration, so you’ll be challenging and stretching yourself every day, working with leading edge technologies that help improve integrity and accuracy in the Financial Services sector. You’ll feel at home in our friendly, supportive, people-centric culture where we work towards common goals, not individual interests.
Gresham helps global businesses connect, reconcile, and control their data, systems and processes. And in doing so, we deliver something that is vital to modern business. Data confidence. Our teams are responsible for building and delivering leading edge solutions to our customers, the world’s top financial institutions.
About our Values:
Our culture and everything we do is underpinned by our values; we Embrace Learning, We Create Together, Be the Champion, and Make It Simple. We Harness the value of different perspectives, backgrounds and experience. Everyone has the potential for extraordinary ideas and action. The sum is greater than its parts. Lean in and together we will find innovative solutions for today's problems and tomorrow's opportunities.&nbsp;We take ownership for delivering success, delighting our customers, and helping our business and our people to grow and flourish. We believe in the power of simplicity. Focus on clarity through expertise and eliminate unnecessary complexities - in the big things and the small things. 
About Our Part-Time Benefits:
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Pro-rated annual leave time and holidays
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Learning and Development Programs with over 14,000 A-Learning courses at your fingertips (in 14 languages)
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Discretionary Company Bonus: based on individual and group performance
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Employee Assistance Program (EAP)
Salary Range: $38 - 46 per hour

Executive Operations & IT Coordinator

The Experience Senior Living Team is comprised of dynamic professionals that are fueled by their passion to empower people as they grow older to live life to the fullest. They are creators, architects, nurses, researchers, programmers, marketers, facilitators, developers, investors, and caregivers, all focused on making a positive impact on the lives of residents, their families and team members.
We are looking for a Concierge to join our amazing team!
Responsibilities:
<ul>
<li>Serves as a point of contact for needs, requests, and complaints for all residents, families, guests, vendors, and staff. </li>
<li>Has a solid understanding of ‘who’ the customer is and provides a level of service that is positive and rememberable. </li>
<li>Understands the customer’s needs, requests and / or concerns and assists in providing them with personalized solutions.&nbsp; </li>
<li>Answers the phone within 3 rings; determine the nature of the call to either relay information or route the call as appropriate. </li>
<li>Takes detailed messages with name, date, time, return phone number and any additional information that is pertinent at the time of the call.&nbsp; Ensures the message is received by the intended person in a timely manner. </li>
<li>Coordinates services for residents and their families (especially out of town guests), this would include but not be limited to the following: dry cleaning, grocery and drug store delivery, dinner reservations, beauty parlor services, theater, and movie tickets, as well as transportation to and from events, appointments and errand running.&nbsp; The Concierge will follow up after services were rendered to confirm that all was satisfactory </li>
<li>Connects with all new residents and families within the first week of arrival to introduce oneself, welcome them to the community, provide information on the concierge services for the community. </li>
<li>Answers questions and directs appropriately to nearby community resources. </li>
<li>Coordinates the community’s transportation schedule. This would mean to monitor the sign-up sheet for all requests, ensuring there are no conflicts for the chauffer.&nbsp; Provide written confirmation to all parties to ensure a smooth and pleasant experience. </li>
<li>Serves as a liaison between the culinary department and guest meal reservations. Provide written confirmation on the reservation to all parties to ensure a smooth and pleasant experience.&nbsp; </li>
<li>Make reminder calls to residents who are not in the dining room, maintaining RSVP lists for community events, family events and special meals that are held throughout the year. </li>
<li>Maintains security of the community by following procedures, monitoring logbooks to include resident and guest sign-in and sign-out logs. </li>
<li>Maintains a safe, clean, and organized reception, lobby, and welcome area by complying with procedures, rules, and regulations. </li>
<li>Receive and sort incoming mail. Deliver mail as appropriate. </li>
<li>Receive and log all packages that arrive at the community. </li>
<li>May perform other duties as assigned.</li>
</ul>
Requirements
<ul>
<li>Experience as a Concierge, or experience in a customer service role is preferred. </li>
<li>One (1) to two (2) years of working with seniors preferred. </li>
<li>Demonstrates an ability to use independent judgement and discretion to make decisions on what is in the best interest of the customer who you are currently serving. </li>
<li>Ability to communicate verbally, in writing, and through pictures when necessary.</li>
<li>Able to exude confidence and patience with all interactions. </li>
<li>Ability to manage time efficiently.</li>
<li>Able to operate standard office equipment.</li>
<li>Ability to utilize technology effectively and efficiently, including use of computers, iPad/tablet, Word programming, internet access, and email.&nbsp; </li>
<li>The position may require driving responsibilities; must possess a valid driver’s license with an acceptable driving record per company’s Motor Vehicle Policy.</li>
<li>Able to think creatively and independently to meet worthwhile objectives.</li>
<li>Able to be innovative to create and generate solutions.</li>
<li>Able to act in solving problems, while exhibiting judgment and a realistic understanding of the issues. Able to use reason, even when dealing with emotional topics.&nbsp; </li>
<li>Identifies, obtains, and effectively allocates the resources required to achieve applicable goals.</li>
<li>Able to relate to routine operations in a manner that is consistent with existing solutions to problems. </li>
<li>Able to work with people in such a manner to support the company’s culture, work in a team setting to accomplish goals and get results. </li>
<li>Expected to be punctual, neat, clean, and professional in appearance. </li>
<li>Ability to work varied schedules to include weekends, evenings, and holidays.&nbsp;</li>
</ul>
Benefits
We offer a full benefits package that includes medical, dental, vision, STD/LTD, life and voluntary life, 401k with employer matching, paid holidays, and up to 20 days PTO in the first three years.

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