Job Description
We are seeking a Contact Research and Verification Specialist to conduct comprehensive investigative research to identify, locate, and validate contact information for designated individuals or entities. This role requires someone with exceptional research skills, persistence, comfort with high-volume phone outreach, and the ability to track down hard-to-find information through creative problem-solving.
Core Responsibilities
Research & Investigation (60% of time)
- Conduct deep investigative research using public records, databases, social media, corporate registries, and property records
- Navigate complex organizational structures (LLCs, trusts, holding companies) to identify beneficial owners
- Cross-reference multiple data sources to validate information accuracy
- Document research methodology and findings for each target
Phone Outreach & Verification (30% of time)
- Make 60-80+ calls per day to verify and confirm contact information
- Professionally engage with gatekeepers, third parties, and intermediaries to gather intelligence
- Build rapport to extract information while maintaining appropriate discretion
- Follow up on leads through multiple channels
Documentation & Reporting (10% of time)
- Maintain detailed records of all research activities in designated systems
- Update databases with verified contact information and confidence levels
- Create summary reports of findings
- Track completion rates and verification success metrics