Lead Installer (W-2 Position) - Windows and Doors

Job Description

Job DescriptionBenefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company car
• Competitive salary
• Employee discounts
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

We Offer

• Competitive, weekly pay with opportunities for bonuses and performance incentives.
• Well-organized warehouse for convenient access to products and materials.
• Reliable support from Window World to ensure smooth operations on-site and address homeowner inquiries.
• Generous paid time off and holidays to recharge and enjoy your personal time.
• Benefits including Health Insurance, vacation time, sick time, 401k, and more.
• Clear pathways for career growth and advancement within the company.
• Full-time hours guaranteeing job security and consistent work throughout the year.
• Vibrant team culture with regular events fostering camaraderie and collaboration.

Job Summary
Window World of Buffalo is hiring one full-time W-2 Lead Installer who will set the standard for our installation department. As our primary installer, youll deliver top-quality craftsmanship and outstanding customer service while safely removing old windows and doors and installing new Window World products to exact company standards. Youll pick up pre-staged materials from our warehouse, transport them to each job, complete the installation, return debris to the shop, and secure the customers completion certificate. In the immediate term, youll also work directly with ownership to identify and help hire 12 additional crew members, playing a key role in building our installation team from the ground up.

Responsibilities

• Lead install team (including being included in the hiring of 1-2 additional install team members to work underneath you).
• Arrive at the Window World location in a punctual manner to pick up pre-sold product and transport it to the customers home.
• Remove and collect old windows and/or doors to be disposed of at the Window World location.
• Troubleshoot unforeseen issues in the field to avoid rescheduling or extended installation time.
• Complete installation projects in a professional and timely manner, including all finishing trims, insulations, and/or caulk.
• Collect the final payment, survey, and completion certificate from the customer.
• Deliver top-notch customer service.

Qualifications

• Must have the knowledge and ability necessary for removing and installing windows and doors.
• Strong communication and customer service skills.
• Must have persistence and strong problem-solving and time management skills.
• Take pride in craftsmanship and finished work product.

Company Overview
Window World is the largest residential exterior remodeler in the United States. To keep up with growing customer demand, we are looking a highly motivated and experienced installer to install our window and door projects. Our energy-efficient products are backed by industry-leading warranties, and we offer exceptional attention to detail and customer care. Completing those jobs with superior installers is one of the keys to our history of success. Our mission is simple: to combine exceptional quality and workmanship with superior service at affordable prices.