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Front Desk Representative

Unilux Brand
locationCleveland, OH, USA
PublishedPublished: 6/14/2022
Travel & Tourism
Full Time

Job Description

Job DescriptionDescription
Job Description

We are seeking a friendly and professional Front Desk Representative to join our dynamic team. In this role, you will serve as the first point of contact for our clients and visitors, ensuring a welcoming and efficient experience. Your primary responsibilities will include managing the front desk operations, greeting guests, answering phone calls, and handling inquiries in a courteous manner.
Key Responsibilities
Responsibilities

  • Greet and welcome guests in a friendly and professional manner.
  • Answer incoming phone calls and respond to inquiries promptly.
  • Schedule appointments and manage the calendar for staff members.
  • Maintain the cleanliness and organization of the front desk area.
  • Handle incoming and outgoing mail and packages efficiently.
  • Assist with administrative tasks as needed, including data entry and filing.



Skills, Knowledge and Expertise
Qualifications

  • High school diploma or equivalent; additional certification in Office Management is a plus.
  • Proven experience in a customer service role or front desk position.
  • Excellent verbal and written communication skills.
  • Strong organizational and multitasking abilities.
  • Proficiency in Microsoft Office Suite and other office software.
  • Ability to work in a fast-paced environment and manage stress effectively.



Benefits
Benefits

  • Competitive salary ($50,000 – $60,000 per year).
  • Opportunities for professional growth and career advancement.
  • Supportive and collaborative work environment.
  • Paid time off and company holidays.
  • Health, dental, and vision insurance.
  • Ongoing training and development programs.


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