Direct Care Staff Juvenile Justice & Mental Health

Job Description

Job Description Location: Ellis County / Dallas–Fort Worth, TX
Facility: Phoenix Residential

About the Role

We’re looking for Direct Care Staff with backgrounds in juvenile detention, behavioral health, or residential treatment. This is a hands-on role working with youth (ages 10–17) with mental health behaviors/diagnosis or Intellectual Disabilities/Autism. You’ll ensure safety, provide structure, and support their treatment journey.

Pay Depending on experience
Part-time Direct Care $17-18 depending on experience
Full- Time Direct Care $18-20 depending on experience
Full-Time Supervisor $22-$25 depending on experience

What You’ll Do

• Supervise youth and maintain a safe, structured environment
  
  
• Support daily routines: meals, school, recreation, group sessions
  
  
• Use trauma-informed strategies to de-escalate challenging behaviors
  
  
• Document incidents and progress notes
  
  
• Transport youth to school, appointments, and community outings
  
  
• Work closely with supervisors and treatment teams
  
  

What We’re Looking For

• Experience: juvenile detention, behavioral/mental health, or residential treatment preferred
  
  
• Minimum: High school diploma/GED, 25+ years old (per state licensing requirements)
  
  
• Strong communication and crisis-management skills
  
  
• Valid driver’s license
  
  
• Must pass FBI fingerprinting & drug test
  
  

Why Phoenix Residential?

• Competitive pay
  
  
• Training provided, Professional Development (trauma-informed care, TBRI)
  
  
• Clear path for advancement into supervisory roles
  
  
• Join a mission-driven team making a real impact