Scheduling Coordinator -Home Care

Job Description

Job Description

This position will require the individual to learn and understand our company's digital software and other aspects of the daily operations. This position will have the ability for growth within the company and for the individuals to build the programs into a vital part of BrightStar Care.

Position(s) will

Key Roles for position: Computer efficient with Microsoft Outlook, Excel and Word. Able to learn & master BrightStar's software system. Excellent Communication skills. Able to problem solve. Able to recruit, interview and hire for programs. Able to schedule medical staff for Home Care visits. Ability to complete general clerical duties timely.

Mandatory Requirements for Position:

*Valid Driver's license

current Auto Insurance

*Must have High School diploma or equivalent (GED)

*Must have home care experience at a minimum of 1 year (office and/or field work)

*Must be able to work in a team setting and/or independently

*Must have good organizational skills

*Must have good speaking skills

*Must be good with computers and smart-phone skills

*Basic Medical terminology helpful, but not required

Serious applicants only! please

What You Will Do:

• Coordinate Caregiver Schedules: Assign shifts based on care plans, availability, and client needs. Manage staffing changes and find replacements for call-outs.
• Be the Heart of Communication: Serve as the primary point of contact for caregivers, clients, families, and other external contacts. Provide updates, address concerns, and offer top-notch customer service.
• Handle Urgent Requests: Prioritize and manage urgent care requests and critical incidents, ensuring client and caregiver needs are met in a timely manner.
• Maintain Documentation: Update scheduling systems in real time, ensuring all shifts, changes, and requests are documented accurately.
• Collaborate and Support: Work closely with caregivers to maximize their availability, coordinate training and compliance requirements, and ensure all policies are followed.

If you are a compassionate, organized, and motivated individual looking to make a difference in the lives of seniors and their caregivers, we'd love to hear from you! APPLY TODAY and help us deliver outstanding care to seniors within our community

BrightStar Care is an equal opportunity employer and encourage applications from all qualified individuals. We are dedicated to fostering a workplace that reflects the diversity of our community. Know Your Rights, Employer Postings

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