Resident Services Attendant - Brooklyn Waterfront

NFC Amenity Management

New York, NY, USA

Published: 6/14/2022

Recreation

Job Description

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The pay rate is $22.00 per hour. We are hiring for part-time shifts. Prior experience working in a health club or luxury residential building is a plus.

An NFC Amenity Fitness/Spa Attendant ensures an exceptional experience is provided to all clients and guests. Our Attendants are responsible for maintaining facility appearance and upholding our 5 Diamond Customer Service Standard while carrying out all the workplace expectations and policies.

Reports To: Spa/Fitness Director

Responsibilities:

Demonstrates and promotes a strong commitment to providing the best possible experience for our clients.
Ensures the "5 Diamond Experience" by maintaining the standards set in the NFC Amenity Management Mission Statement.
Perform a facility walk-through every 15 minutes to ensure all equipment is in working order and that the area is orderly.
Completes daily shift reports and any other mandatory reports.
Responsible for a thorough understanding and effective performance of NFC Management Software.
Maintain and organize the work area.
Responds to all requests and follows through to assure satisfactory outcome.
Offers client assistance whenever possible.
Complies with all safety and security policies per NFC Amenity Management.
Involves cross-training into the other areas of operation.
Book all spa and personal training appointments promptly.
Welcome and acknowledge all guests using NFC-approved terminology.
Open and close the fitness center facility at the beginning and end of operating hours.
Maintain general cleanliness of the exercise areas, fitness equipment, spa, and locker rooms
Abides by NFC grooming standards
Gracefully enforces rules and regulations

Minimum Job Requirements:

Must have an outgoing personality
Must be hospitality-driven and offer any necessary assistance to clients and guests
Must be able to follow a work schedule by being on time and dressed in the proper uniform
Must possess the ability to multitask
Must be able to lift items up to 50 pounds

Knowledge, Skills & Abilities Requirements

Basic knowledge of Microsoft Office (Word & Excel) & Internet
Professional phone skills
Ability to prepare routine administrative paperwork
Ability to follow routine verbal and written instructions
Effective communication skills and engaging positively with clients

Benefits

Weekly Pay!
Paid training.
A long list of discounts and benefits is available to all employees.
Cellphone and other reimbursements for some applicable positions.
State-required healthcare benefits are available to qualifying employees in applicable areas.
Medical, Dental, and Vision Coverage available to qualifying employees in applicable areas.
Start earning generous paid time off as of your first day.
Career Development: We have many training courses in our NFC University that you can take to further your career while working with us.
Short-Term Disability Income is offered to qualifying employees in applicable areas.

We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be legally allowed to work in the US. Re-hire eligibility for former employees is determined by past employment performance and/or status.

#ZR

INDNFC

At the time of this ad, this position pays $22 per hour. Historically, this position has paid $16-$17 per hour.

Company DescriptionSince 2006, NFC has led the way as the nation's top exclusive amenity management company for residential facilities, luxury high-rise condominiums, apartments, master-planned and gated communities, as well as hotels, resorts, and spas. We have a roster of clients with a wide geographic reach -- from Miami to Manhattan to San Francisco -- and many places in between.

The difference between a good community and a great one is determined by its amenities. That's why NFC exists - to provide your property with an unrivaled team of amenity experts that is well-versed in client satisfaction. Our company has more than a decade of experience providing facility management, design, programming, and social planning services to more than 350 communities across the country, and we have made a name for ourselves as the nation's leading provider of luxury lifestyle services.

NFC Amenity currently has over 2,500 service minded team members based in the following states: New York, Florida, Georgia, North Carolina, Tennessee, Virginia, Arizona, Illinois, Washington D.C., Maryland, New Jersey, Pennsylvania, Connecticut, Texas, California, Colorado, Massachusetts, Minnesota, Illinois, Alabama, and Washington.

Company Description

Since 2006, NFC has led the way as the nation's top exclusive amenity management company for residential facilities, luxury high-rise condominiums, apartments, master-planned and gated communities, as well as hotels, resorts, and spas. We have a roster of clients with a wide geographic reach -- from Miami to Manhattan to San Francisco -- and many places in between.\r\n\r\nThe difference between a good community and a great one is determined by its amenities. That's why NFC exists - to provide your property with an unrivaled team of amenity experts that is well-versed in client satisfaction. Our company has more than a decade of experience providing facility management, design, programming, and social planning services to more than 350 communities across the country, and we have made a name for ourselves as the nation's leading provider of luxury lifestyle services.\r\n\r\nNFC Amenity currently has over 2,500 service minded team members based in the following states: New York, Florida, Georgia, North Carolina, Tennessee, Virginia, Arizona, Illinois, Washington D.C., Maryland, New Jersey, Pennsylvania, Connecticut, Texas, California, Colorado, Massachusetts, Minnesota, Illinois, Alabama, and Washington.