Job Description
Job Description
Style Crest has a 50+ year tradition of growth and innovation within the building products industry. With a strong commitment to the manufactured housing and residential exterior cladding markets, we offer an extensive product portfolio backed by a dedicated service platform that customers rely on to support their success. Are you someone who enjoys helping customers, thrives in a fast-paced environment, and takes pride in keeping operations running smoothly? We’re seeking a Counter Sales Associate who is energized by customer interaction and skilled at providing product support and solutions. This role is primarily focused on serving walk-in customers—answering product questions, preparing quotes, and assisting with order pickups. While you may occasionally support warehouse activities, this position is best suited for someone who excels in face-to-face service and building strong customer relationships.
- Provide excellent customer service at the counter—answering product questions, preparing quotes, and finalizing sales.
- Accurately pull and stage orders for customer pickup, ensuring timely and professional service.
- Assist customers in safely loading products into their vehicles.
- Collaborate with the sales team to support promotional efforts, upsell opportunities, and service needs.
- Maintain product knowledge to help guide customers to the right solutions.
- Receive and verify inbound shipments and process inventory into the system.
- Support store-level purchasing by placing orders with local vendors as directed.
- Ensure all counter displays are organized, clean, and up to date with current product offerings.
- Participate in regular cycle counts and assist with inventory accuracy.
- Complete order transfers between store locations as needed.
- Operate equipment such as pallet jacks and forklifts to move product (training provided).
- Maintain clean, safe, and organized counter and warehouse areas.
- Support warehouse functions such as picking, packing, and stocking during peak times.
- Assist with store operations and special projects as directed by the store manager.
- Communicate professionally via phone and email with internal teams and customers.
- Occasionally drive a company vehicle to pick up materials from vendors or other store locations.
- Other duties as assigned.
Requirements
- Prior sales or customer service experience preferred.
- Strong communication and interpersonal skills with a customer-first attitude.
- Ability to learn and use point-of-sale and inventory systems (basic computer skills required).
- Willingness to support physical aspects of the role, including lifting and moving materials.
- Team-player mindset, able to jump in and help wherever needed.
- Reliable, organized, and able to multi-task in a busy environment.
- Must have a valid driver license and satisfactory MVR driving history.
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Life Insurance (Basic, Voluntary & AD&D)
- Vacation & Personal Time
- Short Term & Long Term Disability
- 401K with Company Match
- Paid holidays
Style Crest is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. We ensure fair treatment in all aspects of employment, including recruitment, hiring, training, promotion, and compensation. Our commitment to diversity and inclusion fosters a workplace where every individual is valued and respected.