Job Description
Job DescriptionWe are looking for an organized and personable Front Desk Coordinator to join our team on a contract basis in Bethesda, Maryland. In this role, you will be the first point of contact for visitors and callers, ensuring a welcoming and detail-oriented experience. The ideal candidate will thrive in a fast-paced environment, demonstrating excellent communication and multitasking skills.
Responsibilities:
• Greet visitors and clients warmly, ensuring a positive and detail-oriented first impression.
• Manage a multi-line phone system, directing calls accurately and efficiently.
• Provide concierge-style assistance, addressing inquiries and offering relevant information.
• Handle inbound calls with care, responding to questions or directing them to appropriate personnel.
• Maintain an organized reception area, ensuring cleanliness and readiness for guests.
• Coordinate appointments and meetings, keeping schedules updated and organized.
• Support administrative tasks, such as data entry and document management.
• Collaborate with team members to ensure seamless communication and operations.
• Monitor and manage office supplies inventory, placing orders as needed.
• Assist with any additional front desk duties as assigned by management.• Proven experience in receptionist or front desk roles, ideally in a detail-oriented environment.
• Proficiency in managing multi-line phone systems and directing calls effectively.
• Strong interpersonal skills with the ability to communicate clearly and courteously.
• Ability to multitask and prioritize tasks in a dynamic work environment.
• Attention to detail and organizational skills to maintain a tidy and efficient workspace.
• Familiarity with basic administrative tasks, including scheduling and data entry.
• Proficiency in common office software and tools.
• A customer-service mindset, ensuring a welcoming and helpful approach to all interactions.