Job Description
CHAGEE (pronounced CHAH-jee) is a modern tea house with over 6,400 locations globally. Our teas have a rich cultural heritage stretching across several thousand years. We are one of the earliest regional teahouse chains positioned as the purveyor of modern tea culture. Our mission is to refresh and reintroduce the lifestyle of tea to the world, where guests can connect in a beautiful space and enjoy premium and diverse flavors of tea.
Through our stores across Malaysia, China, Singapore, and Thailand, we serve a staggering 100 million cups of tea monthly. CHAGEE is excited to expand to the US market, and this is your chance to be part of an exhilarating journey as we deliver the taste of authentic tea culture to America.
Overview:
The Equipment Commercialization Manager is responsible for the commercialization of food service equipment, strategic sourcing, supply chain oversight, performance management of critical suppliers, and effective stakeholder engagement for essential services and support.
What you'll do:
- Coordinate with HQ and Regional R teams and identify potential suppliers to pilot and test new food service equipment designs.
- Act as the commercialization lead to collaborate with stakeholders to comprehend equipment requirements and formulate procurement plans aligned with organizational objectives.
- Align procurement timelines with project execution schedules in close collaboration with construction and engineering stakeholders.
- Understand legal requirements of operating food service equipment in N.A., and coordinate with R teams and OEMs to obtain all relevant certifications and qualifications (i.e., UL/ETL, FCC and NSF).
- Engage OEM or 3rd party service providers to develop feasible equipment service/support programs and networks.
- Continually evaluate new critical infrastructure technologies with stakeholders to ensure balanced cost, availability, reliability, and efficiency in its standard equipment offering.
- Oversee end-to-end procurement processes including RFPs, RFQs, supplier selection, negotiations, and contract finalization.
- Negotiate complex commercial and contractual terms to reduce legal, operational, and financial risk.
- Track supplier performance and manage supplier relationships to ensure on-time delivery, cost-effectiveness, and quality standards.
- Act as a point of escalation for issue resolution with suppliers and internal customers.
- Develop strong networks of reliable suppliers, fostering relationships to ensure consistent product quality.
- Develop Key Performance Indicators to continuously measure supplier performance (on-site delivery performance, cost savings, etc.) and lead teams to improve supplier performance as necessary.
Who You Are:
- Bachelor’s degree in Supply Chain Management, Engineering, Operations, Construction Management or equivalent experience.
- Minimum 7 years or more relevant equipment experience in large supermarkets or food service outlets in Sourcing / Procurement / Maintenance / Engineering.
- Experience developing long range sourcing plans for food service equipment category to reduce total costs, optimize value from suppliers, and meet internal stakeholders’ requirements.
- A strong understanding of engineering principles, particularly in areas relevant to food service equipment (e.g., thermodynamics, fluid mechanics, materials science).- Advanced computer skills in Microsoft Office suite.
- Strong familiarity with commercializing food services equipment, including refrigerators, freezers, food makers, coolers, heaters, fixtures, etc.
- Experience working with multi-national OEMs.
- Able to travel 25% of the time.
- Proficient in both written and spoken English, ability to communicate in Chinese is an asset.
- Demonstrated proficiency in negotiation and communication skills.
CHAGEE is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, disability status, or any other protected characteristic under applicable law.
The expected salary for this position is $125,000-$150,000. Your actual base compensation will be determined on a case-by-case basis and may vary based on considerations including (but not limited to): relevant knowledge and experience for this position, skills, education, certifications and more.
Don't miss out on this incredible opportunity to be at the forefront of CHAGEE's expansion into the US market. Join us in shaping the future of premium tea culture and creating unforgettable experiences that will captivate global tea enthusiasts. Apply now and be part of something truly extraordinary!