Water Mitigation Project Manager

Job Description

Job DescriptionThe Water Damage Inspector/Project Manager is a key leadership role responsible for managing all aspects of water dryout and remediation projects. This individual will oversee field technicians, ensure project compliance with industry standards, and serve as the primary point of contact for customers, insurance companies, and internal teams. The ideal candidate is organized, personable, and knowledgeable about both ANSI/IICRC S525 and S520 standards.

Pay- Looking to partner with an experienced water remediation project manager. Pay will be 50% net profit from every project.

Responsibilities

• Project Oversight:
  
  • Supervise and coordinate technicians on-site.
  • Manage all phases of each assigned project, from initial inspection to completion.
  • Ensure all work is performed in compliance with both ANSI/IICRC S500 and S520 standards.

• Lead Generation:
  
  • Proactively generate new business leads through networking, referrals, and outreach.
  • Identify and pursue opportunities to expand the companys customer base.

• Customer Relations:
  
  • Act as the main company representative for customers throughout the project lifecycle.
  • Communicate clearly and professionally to address customer questions and concerns.
  • Provide updates and guidance to clients at every stage.

• Estimating and Sales:
  
  • Conduct thorough inspections to assess damage and remediation needs.
  • Prepare, present, and sell detailed estimates to customers.
  • Explain recommended services and answer questions to facilitate informed decisions.

• Insurance Coordination:
  
  • Work directly with insurance adjusters and companies as needed.
  • Provide required documentation and support to facilitate claims.

• Quality Assurance:
  
  • Ensure all work meets company standards for quality and safety.
  • Conduct final inspections and obtain customer sign-off upon project completion.

Qualifications & Skills

• IICRC Water Damage Restoration Technician
• IICRC Applied Structural Drying (ASD)
• Awareness of health and safety issues
• Ability to adapt to work schedules and flexible shifts
• Excellent customer service, communication and self-management skills
• Valid driver's license
• Physical ability to perform onsite inspections