Job Description
Job Description
KEY DUTIES & RESPONSIBILITIES
Entrance
- Guides customers onto the conveyor belt and provides them with proper auditory and visual directions on how to place their vehicle into neutral/accessory mode.
- Communicates with customers and helps to direct them safely to the next step in the wash process.
- Maintains a safe work environment by executing all safe driving procedure, and proper loading of vehicle on moving conveyor.
- Customer & Team Member Satisfaction
- Provide assistance at the pay station while increasing our Unlimited Club Memberships
- Organizational Capacity
- Cleaning & maintenance of the wash property
Expectations
- Communicates with customers and provides excellent customer service.
- Reports problems related to customers, employees, equipment, and supplies to Director of Operations.
- Maintains a neat personal appearance and presents himself/herself in a favorable manner to the public.
- Follows all best practices for personal hygiene and infection control.
- Greets all customers with a friendly attitude and demeanor
- Performs all functions of the team member job while adhering to all safety procedures, rules, and regulations.
Housekeeping.
- Carries out assigned duties to keep the car wash clean and attractive.
- Cleans and disinfects the store lot, lobby, offices, restrooms, and equipment.
- Sweeps, mops, cleans windows, cleans restrooms, restocks general supplies, empties trash, and sprays the bay with hose.
Skills
- Demonstrates attention to detail with excellent customer service, communication, interpersonal skills, service orientation, and time management.
- Possesses excellent communication skills to interact professionally and courteously with Site Manager, co-workers, and customers.
Essential Physical and Sensory Requirements
- Standing / Walking / Bending – Medium Level.
- Hearing Concentration – High Level -
- Speaking Concentration – High Level.
- Visual – High Level.
- Lifting – up to 20 lbs.
Working Conditions
- Outdoors in the elements.
Company DescriptionFast growing company, expanding with new locations ASAP!
Company Description
Fast growing company, expanding with new locations ASAP!