Patient Scheduling Rep (Part-time)

Job Description

Job DescriptionJobID: 51913

Prestigious Medical Company in Atlanta looking for Patient Scheduling Reps

Prestige Staffing has been tasked by one of our best clients to find four Patient Scheduling Reps to interview and go to work ASAP! Candidate must be hard-working and a self-starter. If you want the opportunity to work in a rewarding and dynamic environment, this is your chance. This is a temporary to permanent position and pay is based upon experience.

Location: Remote (Candidates must provide their own equipment)
Pay: $17-19/hr.
Hours: Shift after training will be either 8:30am - 4:30pm or 9-5:30 Sat, Sun, Mon.
Position Type: Contract - 6 months with the potential to be extended

KEY RESPONSIBILITIES:

• Responsible for pre-registering and scheduling moderately complex procedures and coordinating multiple resources for patient services.
• Identify patient medical record utilizing appropriate process/policy Support and exceptional experience through all customer interactions by connecting caller needs with organizational resources, utilizing information from various applications.
• Operate and utilize the Scheduler Program in the hospital computer system
• Respond to correspondence regarding scheduling changes/cancellations both written and oral in a timely, accurate manner.
• Assess and prioritize requests to include communicating accurate, pertinent information to external and internal customers.
• Maintain overall knowledge of the patient scheduling system in order to answer patient inquiries about insurance billing/payment and self-pay liability.
• Preregister patient encounters by obtaining patient demographic and financial information for clinic, hospital and outpatient departments.

REQUIREMENTS:

• At least 2 years in Healthcare Customer Service or 1 year of Patient Scheduling or Pre-registration experience
• Must have customer satisfaction focused personality
• Must have outstanding written and verbal communication skills
• Healthcare experience is required

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