Job Description
Job Description
At KLAS, our mission is to improve healthcare through technology insights. As a Project Manager, you’ll help make that happen by bringing structure, visibility, and accountability to our projects - from initial scope through final delivery.
You’ll partner closely with our researchers, analysts, client engagement, and operations teams to keep projects running smoothly, risks visible, and communication clear. The ideal candidate thrives in a fast-paced environment, loves creating order out of complexity, and takes pride in building reliable systems that make everyone’s work easier.
What You’ll Do:
- Own project delivery from start to finish - ensuring clear goals, timelines, and deliverables.
- Create and manage detailed project plans in Asana, maintaining reliable visibility into status, ownership, and risks.
- Maintain accurate project records in Salesforce, ensuring critical fields & data collection targets are up to date.
- Contribute to portfolio reporting- identify patterns, capacity constraints, and risk trends across projects.
- Partner cross-functionally with internal teams to align on priorities and maintain predictable workflows.
- Communicate proactively with stakeholders to keep everyone aligned on progress, changes, and next steps.
- Ensure appropriate resources for all deliverables, coordinating with the Capacity Manager and other PMs to align team availability & priorities.
- Identify and resolve blockers early, supporting troubleshooting efforts and escalating to the right stakeholders when needed.
- Help support consistency within the PMO by following and helping refine shared processes and tools.
- Contribute to continuous improvement, surfacing workflow pain points and proposing practical, scalable fixes.
What You’ll Bring:
- Exceptional organization, with a knack for keeping many moving parts aligned.
- Strong, clear, and proactive communication, ensuring others are always informed and confident in next steps.
- Energized mindset to improve systems and processes, not just follow them.
- Strong management of both detail and big-picture context.
- Collaborative problem-solving, following through and building trust across teams.
- Proficiency with a project management tool (Asana preferred), Salesforce, and Microsoft Office (Excel, Word, PowerPoint, Outlook).
Experience:
- 2+ years of project management or coordination experience.
- Bachelor’s degree preferred
- PMP certification a plus
The base salary for this role starts at $65,000 per year. Final compensation will be determined according to the candidate’s relevant experience, skills, and qualifications. We offer exceptional benefits, including medical, dental, vision, life insurance, HSA with company match, 401K with company match, PTO, and more.
All employees undergo a comprehensive internal education program to gain knowledge of the healthcare information technology industry and KLAS' methodology. Learn more about us at www.klasresearch.com.
We encourage candidates to read this article before applying: https://klasresearch.com/article/hiring-character-first/903
Why Join KLAS Research?
At KLAS, we are committed to fostering a supportive and inclusive work environment where every team member can excel. Our culture emphasizes collaboration and continuous learning with a dedication to enhancing global healthcare. Here’s what you can expect:
- Welcoming and Supportive Team: From day one, you'll be valued and supported in your professional development.
- Investment in New Hires: We invest in our new hires through an internal education program designed to get you up to speed with KLAS and Health Information Technology (HIT).
- Career Development: Regular one-on-one meetings, quarterly conversations, and mentoring opportunities to support your growth.
- Hybrid Schedule: Our hybrid work policy allows team members to work both remotely and in the office. This flexible approach provides team members with a balance between in-person collaboration and remote work autonomy. Hybrid work is defined as three (3) full days expected in-office, Monday - Wednesday.
- Enjoyable Work Environment: We strive to make work enjoyable with quarterly team activities, monthly office events such as food and costume contests, catered lunch once a month, snack room, and more.
- Inclusive Culture: We are committed to creating an inclusive environment where everyone feels valued and respected. Our employee resource groups, sponsored by our executives, provide additional support and community for our team members.
- Core Values: Our core values of integrity, passion, accountability, trust, and humility guide everything we do. We believe in upholding these values to create a positive and productive workplace.
KLAS’ mission is to improve the world's healthcare by amplifying the voice of providers and payers. We can only fully live up to that mission when we prioritize inclusion, equity, and diversity. As a company and individuals, we commit to building an atmosphere where we can all thrive and belong—across race and ethnicity, gender identity and expression, sexuality, age, ability, religion, and experience.
EOE