Medical Front Office Receptionist

Job Description

Job Description

Front Office Medical Receptionist

Responsibilities:

• Patient Check-In and Check-Out: Greet patients in a courteous and professional manner upon arrival at the practice. Verify patient demographic and insurance information, updating records as necessary. Assist patients with completing registration forms and obtaining necessary signatures.
• Appointment Scheduling: Schedule patient appointments accurately, ensuring appropriate time slots and provider availability. Coordinate scheduling of follow-up appointments.
• Insurance Verification and Authorization: Verify patient insurance coverage, eligibility, and benefits using electronic systems or contacting insurance carriers.
• Patient Communication: Answer incoming calls and respond to patient inquiries in a timely and professional manner. Provide information to patients regarding appointment scheduling, practice policies, and services offered. Relay messages to healthcare providers and clinical staff as needed.
• Administrative Support: Assist with administrative tasks, such as faxing, scanning. Maintain cleanliness and organization of the front desk area and waiting room. Perform other duties as assigned by practice management or healthcare providers.