Job Description
Job Description
Summary
Join a great service team! We are looking for a production bicycle technician. Some of the things you will be doing on a daily basis to help bike riders get out and enjoy their bike rides -
First and foremost, repairing bicycles - thorough repair the first time.
Customer service - communicating with the customer any additional needs or update on repair, when needed.
Duties
Duties include but are not limited to:
- Meet or exceed shop production standards.
- Complete paperwork accurately and fully (record parts used work performed detail of torque tolerance and standard procedures; complete pricing of job ticket) and process to next status or location.
- Record and report any deficiencies not addressed by the repair work being done to the customer and or the appropriate leader.
- Assist customer in the repair process by sharing product and technical knowledge as appropriate.
- Operate cash register as necessary.
- Report or record replacement parts inventory and supply shortages to the General Manager. Maintain shop cleanliness including bench and common work-space. Install and adjust speed and gear mechanisms.
- Assemble new bicycles when needed.
- Install, repair, and replace equipment or accessories, such as handlebars, stands, lights, and seats.
- Align wheels.
- Disassemble axles to repair, adjust, and replace defective parts, using hand tools.
- Install and adjust brakes and brake pads.
- Install new tires and tubes.
- Clean and lubricate bicycle parts.
- Keying in POS bicycle parts needed for that repair - Special Ordering.
- Build wheels by cutting and threading new spokes.
- Other duties as needed/ assigned.
Requirements
What we are looking for in you to be a good fit on our team-:
- Experience preferred working as a technician/ mechanic in a bike shop, but not mandatory.
- Interest in working in a team environment.
- Strong attention to detail
- Ability to maintain open and positive relations with employees and customers
- Interest in developing own skills and knowledge
- Availability to work a flexible schedule based on business needs, including evenings and weekends
Benefits
Being a full time member of the team at Richardson Bike Mart has excellent benefits including -
- Health Insurance - including Dental and Vision.
- 401 K
- Higher than typical industry pay
- Paid Vacation
- Employee Rewards Program - earn rewards on discounted purchases
- Educational Opportunities
- Other cool stuff think of right now....