Front Desk Agent- Fairfield Inn & Suites, New Bedford, MA
Job Description
Job Description
Join us at Fairfield by Marriott New Bedford, MA. We are excited to add new members to our team.
We are looking for a Part-Time Front Desk Attendant, with room to grow and gain hours during the peak season. We have an excellent management team and are happy to work with you on a schedule that best fits both of our needs.
Fairfield by Marriott New Bedford, MA is currently looking for a self-motivated, guest-focused candidate to fill the position of Front Desk Attendant. Someone with a friendly & welcoming personality is the ideal candidate for this opening. This is an exciting opportunity for someone who is looking to develop their professional skills.
Take advantage of our remarkable DailyPay feature, which allows you to receive your earnings on any day that you prefer. Furthermore, if you successfully refer someone to join our remarkable team, you have the opportunity to earn up to an astounding $500.
RESPONSIBILITIES:
- Maintain a warm, welcoming and professional demeanor while interacting with all guests.
- Check guests in and out, ensuring proper payment is received, special requests are noted & fulfilled, and accurate information is recorded.
- Answer the telephone in a professional manner.
- Follow procedures on posting charges and settling guest accounts.
- Effectively address and resolve guest problems to increase guest satisfaction.
- Be knowledgeable of emergency procedures and Hotel policies.
Pay: $16- $17 PER HOUR
Shifts: 7am-3pm , 3pm-11pm
Job Type: Part-time
keywords: front desk, front desk agent, hotel, customer service, guest representative
Requirements
- Hotel experience is a plus but NOT REQUIRED
- Multitasking
- Customer service skills
- Possibility to cross train in other departments of the hotel
Benefits
- Brand Wide Room Discounts
- Company Wide Room Discount Program
- Referral Bonus Incentive
- Retention Bonus Incentive
- Annual Review Program
- Extensive Room for Growth
- Paid Training