Job Description
Job DescriptionTop Job
Located in Evansville, IN
Salary: $16-21/hr DOE
Job Summary:
We are seeking a knowledgeable and customer-focused Technical Service & Warranty Support Specialist to provide high-quality assistance to our dealers. This role involves troubleshooting product issues, reviewing warranty claims, performing occasional product updates, and supporting service training. The ideal candidate has a strong technical understanding of outdoor power equipment and thrives in a team-oriented environment.
Key Responsibilities:
- Provide technical service and warranty support to dealers via phone, email, or in person
- Perform occasional service updates on products
- Troubleshoot and resolve product and service challenges, offering the best solutions to customers
- Review warranty claims and assist dealers with any questions or rejected claims
- Assist with service training initiatives
- Accurately document service interactions and updates
- Collaborate with team members to ensure consistent and efficient service delivery
Qualifications:
- Technical knowledge of outdoor power equipment
- Proficiency in Microsoft Office, especially Word and Excel
- Strong communication and problem-solving skills
- Comfortable working in a team-based environment
- Ability to pass tests related to the outdoor power equipment industry
- Reliable, detail-oriented, and customer-service focused
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About Express Employment Professionals:
Express can help you find the type of job that is a perfect fit for your needs and abilities, and you will never pay a fee for our services and support. Whether you're looking for a full-time position, part-time work, or a more flexible schedule, Express can place you in a wide range of jobs that meet your employment goals, including Administrative, Industrial, and Professional positions. Let us help you today! For more information, please visit our website www.ExpressPros.com/EvansvilleIN/
- Benefits Available to Eligible Express Associates
- Medical/Dental/Vision Plan
- Direct Deposit
- 401(k) Retirement Savings Plan
- Life Insurance
- Prescription Drug Reimbursement
- Scholarship Program
- Short-Term Disability
#3251ST
Express Office: Evansville
1100 Lincoln Avenue
Evansville, IN 47714