Job Description
Job DescriptionDescription
We are seeking a driven and experienced Store Manager to lead a dynamic team within an innovative insurance retail concept. In this role, you will provide hands-on leadership, training, and support to team members while helping customers confidently explore and select insurance options in a collaborative, non-commission-based environment.
This position offers a competitive base salary, bonus incentives, and a comprehensive benefits package, including fully paid medical, dental, and vision insurance, a company-matched retirement plan, and exciting performance-based opportunities.
Key Responsibilities
- Client Engagement: Guide customers through personalized insurance consultations to determine the best coverage solutions
- Policy Support: Assist clients through the policy application and renewal process
- Coverage Presentations: Deliver clear, informative presentations on coverage options
- Record Keeping: Maintain accurate and up-to-date client records within the internal database
- Customer Service: Resolve client questions and concerns regarding claims, coverage, eligibility, enrollment, and premiums in a timely, professional manner
- Carrier Coordination: Collaborate with insurance carriers to facilitate effective solutions for client needs
- Regulatory Compliance: Ensure all work aligns with industry regulations and internal policies
- Team Leadership: Coach, support, and hold team members accountable for hitting sales and professional development goals
Skills, Knowledge and Expertise
- Licensing: Must hold an active Oregon Resident Health & Life Insurance License or Property & Casualty License (both preferred)
- Experience: Proven experience managing sales teams required
- Industry Knowledge: Strong understanding of insurance products and carriers; Medicare sales experience is a plus
- Skills & Attributes:
- Exceptional multitasking and time management abilities
- Self-motivated with leadership skills to drive team success
- Excellent verbal and written communication
- Customer service-focused mindset
- Proficient with client management systems and recordkeeping
- Ability to explain complex insurance concepts in a clear and accessible manner
Benefits
- Competitive Base Salary + Performance Bonuses + Sales Incentive Vacations
- Fully Paid Health Insurance (Medical, Dental, Vision)
- Company-Matched Retirement Plan
- Paid Time Off
- Bonus and Incentive Opportunities
- Positive, Energetic Work Culture
- Career Development in a Rapidly Growing Organization