Ski Locker Room Attendant

Job Description

Job Description

Our Company:

Timbers Company is a developer and operator of exceptional boutique hotels, residence clubs and resort communities located in some of the most sought-after destinations in the world. We are passionate about creating remarkable experiences with world-class hospitality while exposing our Owners and guests to the humble authenticity of every location that we call home.

Our Property:

Steamboat Springs is a Colorado icon, blending the best of luxury and western hospitality in the heart of the picturesque Yampa Valley. The staff here provide our Owners with everything they need to enjoy world-class recreation, dining, shopping, and leisure activities year-round.

Our Core Values:

We are in the business of creating an authentic sense of place for families to return to time and time again while committing ourselves to creating memorable and fun experiencers through passionate, attentive service. This mantra is reflected in everything we do and every interaction we have whether it be in hospitality operations management, asset management, development, or sales & marketing. Our values define who we are.

• Be Authentic
• Practice Humility
• Cultivate Teamwork
• Value Time
• Be Trustworthy

SUMMARY:

Responsible for providing a variety of duties related to guest services and can deliver in a friendly, efficient, and professional manner. Able to answer all Owner & Guest questions and concerns.

Looking to fill a seasonal mid-December 2025 through the beginning of April 2026– Days, Weekends, Holidays as needed.

Ski Locker Room Attendant Shifts – 7:30 a.m. to 3:30 p.m. Part Time hours or Full Time up to 40 hours per week.

BENEFITS:

Seasonal team members have access to:

• Bi-weekly pay checks
• On-site Parking
• Employee Referral Rewards
• Holiday Pay
• Partial reimbursement assistance on Ski pass if working at least 30 hours per week for entire season December to April
• Colorado Sick Time Accrual
• 401(k) with company match (after 90 days of employment)
• Employee Assistance Program (EAP)
• Local Perks and Benefits
• Opportunity for gratuity and holiday bonus

ESSENTIAL FUNCTIONS:

Essential functions as defined are ILLUSTRATIVE ONLY and not a comprehensive listing of all functions and duties performed by incumbents within this classification. Nothing restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Essential duties and responsibilities may include, but are not limited to, the following:

• Always use owners/members/guests’ names when meeting, answering questions, making deliveries, greeting, or assisting owners/members/guests in any way.
• Provides service to guests and owners in gathering ski boots, poles, and skis from the member locker room and/or Christy Sports ski rentals.
• Provides cleaning service in the members’ locker rooms, L3 gathering room, and bathrooms always leaving the areas in pristine condition. These cleaning services include, but are not limited to:
  • Sweeping, mopping, and dusting locker room floors
  • Emptying and cleaning waste receptacles; picking up paper, dirty towels, and other debris from the locker room and surrounding areas
  • Cleaning mirrors and other fixtures, refilling sunscreen, restocking towels, as needed
  • Restocking trail maps
  • Assisting housekeeping staff as needed to ensure the restrooms and members gathering area is clean and polished, fluffing pillows, restocking cups and water bottles
• The Ski Locker Room Attendant will review arrivals, departures, and in-house guest information for the day and be prepared to run skis and equipment to Club Service Attendants (CSAs), Christy Sports, residences, or vehicles.
• Must carry the master locker key and change out locker cards and add gifts for arriving guests to lockers.
• Must ensure all owners and members carry identification passes while on property.
• Work as a liaison between Christy Sports ski rentals and One Steamboat Place with tracking owner’s needs, skis, poles, equipment tunes, and up-keep.
• Must ensure all boots, poles, skis, and boards are labeled and stored correctly.
• Work with the Christy Sports application via a supplied iPad to locate owner and guest skis.
• Must have confidence when working with all skiers and guests of all ages.
• Must have a high comfort level with ski/snowboard equipment and awareness of basic trouble-shooting needs with such equipment.
• Be able to communicate efficiently in person and on the radio with each department and follow each department’s rules and procedures.
• Respond to all Owner/Guest requests, questions, concerns with “Absolutely” attitude.
• Always maintain the highest-level of guest service and professionalism.
• Learn Owner preferences; utilize them to create memorable stays.
• Be able to clearly communicate needs and requests among departments.
• Learn and have knowledge of property, local events, and be able to confidently inform and recommend to Owners and Guests.
• Responsible for assisting the Breakfast and Aprés Ski Attendants in maintaining cleanliness of the L3/member gathering room, as needed.
• Additional duties as assigned to support all departments.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge and/or skill required.

Education and Experience:

• Willing to train.

Required Knowledge, Skills, and Abilities:

Knowledge of:

• Knowledge and interest in skiing/riding.
• Excellent written and oral communication skills.
• Excellent customer service skills.

Skilled in:

• In all situations demonstrate Character, Courtesy, Calm, and Charm.
• Ability to multi-task while remaining calm and focused.
• Be versatile, flexible, and willing to work within constantly changing priorities with enthusiasm.
• Be detail-oriented and have follow through to complete each assigned task.
• Professional appearance and demeanor.
• Commitment to excellence and high standards.

Able to:

• Be yourself and care genuinely about each interaction you have.
• Communicate clearly and concisely with co-workers, management, owners, members, and guests.
• Be professional with co-workers, vendors, and visitors.
• Learn about One Steamboat Place’s different types of owners, guests, and members.
• Understand and follow written and verbal instructions.
• Manage priorities and workflow.
• Always speak and carry yourself in a professional manner in front of our owners, members, and guests.
• Communicate efficiently with each department and follow each department’s rules and procedures.

Physical and Mental Abilities:

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Must frequently lift and/or move up to 25 pounds.
• Must occasionally lift and/or move up to 50 pounds.
• Must be able to lift, bend, stoop, and carry equipment regularly during shift.
• Must be able to walk, stand, and move about the property throughout shift to perform duties.
• Must have good personal hygiene and appearance.
• Continually required to utilize hand and finger dexterity.
• Must be able to grasp, write, use repetitive motion, listen, and hear.
• Specific vision abilities required by this job include close vision; distance vision; color vision; peripheral vision; depth perception, and ability to adjust focus.

Work Environment:

• While performing the duties of this job, the noise level in the work environment is usually low to moderate.
• Ability to work 8-hour shifts and/or ability to work split shifts, including days, weekends, holidays. The early shift starts at 7:00/7:30 a.m. The latest shift typically ends at 5:00 p.m.

This job description is not all inclusive. One Steamboat Place reserves the right to amend this job description at any time.

Our company (“Company”) fully subscribes to the principles of Equal Employment Opportunity. It is our policy to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to race, color, religion, national origin, age, sex, veteran status, genetic information, disability, or any other basis prohibited by federal, state or local law.

In compliance with the Americans with Disabilities Act (ADA) and applicable federal, state and/or local laws, it is our policy to provide reasonable accommodation upon request during the application process to applicants in order that they may be given a full and fair opportunity to be considered for employment. As an Equal Opportunity Employer, we intend to comply fully with applicable federal, state and/or local employment laws and the information requested on this application will only be used for purposes consistent with those laws. To the extent required by applicable law, The Company maintains a drug- free workplace.