Job Description
Job DescriptionRegulatory compliance: Ensure the facility complies with all state and federal laws and regulations, which involves maintaining accurate records, completing required reports, and staying current on all requirements
Communication: Act as the main point of contact for residents, their families, and the broader community. This also includes reporting to corporate staff or owners and liaising with external partners like hospitals and vendors
Emergency and problem resolution: Be prepared to handle emergencies and investigate and resolve resident or family complaints and grievances promptly