Job Description
Job Description
At Promise Healthcare, our mission is to improve the health and well-being of the diverse communities we serve by providing high-quality, equitable healthcare to people of all ages. Our vision is to be a catalyst for positive change, shaping a future where healthcare is not a privilege but a fundamental right for every person and no one is left behind.
Be a part of a team that values excellence, equity, and community. If you're ready to lead with passion and precision, apply now to become our Assistant Operations Director and help us make a lasting impact on the future of healthcare.
We are seeking a Registered Nurse in this position to direct, organize, develop, and evaluate all service delivery activities and daily operations of Promise Healthcare (PHC). This is a leadership position that is responsible for establishing and supervising patient care, supply procurement, coordinating maintenance, and vendor relationships. This position is hands-on and leads by example to motivate staff and deliver measurable, accountable, cost-effective results that further the mission of PHC.
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Working collaboratively with other leaders
- Establishes plans to develop and train staff, continuously improve processes, service and outcomes.
- Cultivate a strong culture of service excellence and teamwork
- Provide a strong day-to-day leadership presence and encourage an "open-door" policy among all staff
- Assess clinic roles to ensure team is working to its full scope
- Provide role clarity and develop career pathways in partnership with Human Resources
- Organize provider services and schedules at all medical clinics
- Provide direction for standardization of processes and outcomes across service lines
- Encourage staff to speak up and report incidents in a timely fashion
- Develop, implement, and evaluate policies and procedures by standardizing services that assure quality and safety for both patients and staff.
- Identify, organize, and direct training and education materials for clinic staff.
- Supervises the medical and dental supervisor staff
- Fully functional in the use of our EHR - Nextgen
- Create a welcoming environment for patients.
- Collaborates with all service lines to improve primary care, dental, and behavioral health workflows.
- Participate in regular quality and process improvement meetings with other clinic leaders to ensure the highest level of business efficiency and compliance.
- Demonstrates adherence and support of PHC mission, vision, goals, policies, and procedures.
EDUCATION/EXPERIENCE REQUIREMENTS: Bachelor's degree in nursing or a related field, or equivalent experience; a minimum of 4 years working in a medical clinic is required. Relevant years of professional experience may be substituted for the bachelor's degree including a minimum of 2 years' experience in a supervisory/managerial role in an FQHC strongly preferred
Proposed Salary Range: $65,000-$85,000
AMAZING BENEFITS:
- Medical
- Dental
- Vision
- 401k with employer match
- FSA
- Vacation
- Sick Leave
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Completed background check and drug screen required prior to start date.