Job Description
Job Description
RG Group is a growing family-owned business that has been providing trusted expertise in the fluid handling and motion control industry for over 65 years. As a family-owned business, we encourage a culture where associates feel cared for and valued. To foster a team-oriented, engaged, and productive work environment, RG Group makes every effort to provide ongoing learning and career advancement opportunities, competitive pay and benefits, and flexible work schedules.
What we offer:
- Competitive Salary and Bonus
- Medical, Dental & Vision Insurance
- Generous Paid Vacation
- Educational Assistance Reimbursement
- Ongoing paid training and certification opportunities
- 401k & Matching
- Company Sponsored Social Events
- Employee Assistance Program
Learn more about RG Group and watch interviews with RG Group associates at https://www.rg-group.com/careers
Position Summary:
The Quality Manager is responsible for the implementation and maintenance of the Company Quality programs. In this role he/she supports the management teams and various internal departments as required and report to leadership on the overall quality performance, including any improvement needs.
Essential Functions:
- Lead cultural change within the business to ensure continuous improvement in quality.
- Implement and maintain programs, policies and procedures to ensure full compliance with company, client and governmental requirements.
- Prepare and maintain required quality records and reports.
- Lead auditor and facilitator of quality performance improvements.
- Audit company facilities and workforce.
- Keep abreast of current industry trends, new legislative impacts and customer requirements.
- Communicate lessons learned from incident or other opportunities for improvement by performing or facilitating.
- Non-conformity reports.
- Root cause analysis Investigations.
- Incidents, near misses and damages.
- Customer complaints.
- Key Performance Indicators.
- Develop improvement plans and monitor performance and progress.
- Prepare and deliver professional presentations.
- Monitor insured case management from any on the job injuries, equipment damage, property or environmental claims utilizing the appropriate Third Party Admins (TPA’s).
- Align with leadership to develop quality Goals & Improvement plans both targeted and strategic.
- Occasional Travel required, less than 5% a year.
- Other duties as identified.
Qualifications
- 2+ years’ experience in Quality leadership role.
- Bachelor’s Degree in engineering, science-related or business administration preferred/not required.
- ISO Lead Auditor preferred/not required.
Competencies:
- Self-Starter, able to prioritize and organize targeted and strategic projects or assignments.
- Able to deal with a wide range of situations and personalities, good interpersonal skills.
- Able to work well under pressure and maintain a team spirit and cooperative attitude.
- Able to conduct public speaking, good presentation skills.
- Detail-oriented, excellent organizational skills and consistent.
- Open minded, committed to continual improvement, a change agent.
- Ability to move back and forth between the strategic and tactical aspects of the role, set priorities and produce results under challenging conditions with tight deadlines.
- Strong verbal, auditory & written communication skills.
- Computer literate, with proficient skills in MS-Office suite of programs.
- Team player and leader.
Working conditions:
- Office environment at manufacturing/warehouse facility.
- Travel as requested to remote operations or to customer locations.
The greatest of the RG Group’s resources is our associates. Dedicated, intelligent and entrepreneurial team members are empowered with the authority to make decisions they believe will add value to our company as well as the customers and manufacturers we serve. Appropriately, RG Group’s benefit and compensation package rewards associates for their individual and collective contributions.